Pickup order was ready. Not like dining in at the Lindsay location where you wait 1.5 hours for your food to come to the table.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Quarter Chicken Dinner
Nicole SMITH
The food was TERRIBLE!! The chicken down to the bone were pink and the ribs was extremely dry plastered with BBQ sauce. The fries were dry. Everything looked terrible and unappatizing. I asked for a cooked chicken and then was served a partially burnt chicken that was really small and dry. The food was luke warm like it was sitting all day and then reheated in a microwave. The server was busy flirting with her colleague and never came back to check in on us. I wouldn't recommend going here at all. I don't understand how the kitchen could look at that food and send it out. We ended up going to get food else where. Total wasted of time and money.
Atmosphere: 3
Food: 1
Service: 1
Tiffany & Trevor
Worst food we have ever been served. You could tell everything was pushed out of a bag or the microwave. Staff were extremely slow and the food came out cold. Not even chef Mike worked today. Dessert was good. 👍
Atmosphere: 3
Food: 1
Service: 1
Erick Thurston
Awesome service when we grabbed dinner here on a Friday afternoon. Literally had our food inside five minutes of ordering it was incredible!
Needed to ask for some extra sauces / utensils and the waitress was excellent. Cup of coffee I had was great too.
Washrooms were clean, restaurant properly staffed. Great experience all around.
Kid-friendliness: Menus with games for kids and pictures of their food.
Take out - I waited over one hour for two quarter dinner meals. The counter staff a young man called me up and said choose two free pie on the house. Although it was a nice gesture, I would have rather had my food in a much more reasonable time frame. As well, I paid for extra dipping sauce and questioned the bag when I was called up as it felt like two flat boxes. The young lady opened the bag and I was correct. At this point the young man said the extra sauce was in one of the boxes! So I took it and left- drove to Bobcaygeon only to find I paid for something I did not get. ( this is the third time same thing had occured) last time I tried calling for over half an hour and no one picked up the phone. I suggest in future you pour another dip and err on the customers side! I would appreciate the managers reply to me by email… as another thing was said by two people I would like to discuss.
Dean Clarke
I must say all 4 of us were very disappointed in our meal, 3 of us had the festive 1/4 chicken and fries meal the fries were barely luke warm and the chicken was tiny and dried out, not once did our server come over and ask how our meals were which is not very good. I doubt very much if we'll ever go to anymore Swiss Chalets total waste of money in my opinion!
Don’t try ordering for delivery. I keep giving them chances but today was the last straw. Ordered 2 meals at 4:55. Delivery estimated at 5:50. At 6:35, I phoned the restaurant to find out where the order was. They said “just leaving with the order now”. It finally arrived and the fries were COLD. The chicken was luke warm. I’m done!
Atmosphere: 1
Food: 1
Service: 1
Rob Stephens
Just had a great meal at the Lindsay, Ontario Swiss Chalet. Our server was AMANDA who took great care of my wife and I. It was a busy time with a lot of tables full, so we had to be patient but the wait was worth it! This is not the first time we have been to this restaurant and I remember Amanda looked after serving us on a previous occasion .. . We told her that she was a "Keeper" one that this business should be proud of and keep her. We will be back and hope to again enjoy a great meal! Rob and Irene Stephens Bobcaygeon, Ontario
Parking: Busy but a number of good spots available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner
Steve Taylor
Very disappointed in flavor of my meal Ribs rated bland as though boiled? Chicken wings had little to no flavor -ordered hot
Vegetarian options: Add a vegetable other than potatoes instead of a roll . Mixed veg and fired with chicken
Atmosphere: 4
Food: 4
Service: 4
Quincey Demaeyer
We waited 1 hour and half for our meals. 2 other tables that arrived after us were served before us. The hostess that was on this evening seemed very angry and put out. She did not make any conversation other than asking how many in our party. We were all told that restaurant was short staffed which is totally understandable but it would have more considerate if the hostess had informed the customers about what’s going on and that there may be a lengthly wait so the customer could decide whether to stay or go. Our waitress was absolutely wonderful. Very friendly and kind which made the rest of experience tolerable. We also noticed that most of the chairs were worn and had rips on the seats
Atmosphere: 1
Food: 2
Service: 1
Gordon Williams
Ordered ahead, and it was ready when we arrived.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner
Chris Vine
Cold chicken, not warm cold. No dressing on salad. No butter for rolls. No lemon water for clean up so people went to the washroom to wash hands.Washroom very dirty and toilet was disgusting. I've eaten gere for years had my girlfriend and her son with me. Going down hill.
Atmosphere: 3
Food: 2
Service: 3
Carey Kerr
I am revising my review because of the incredible customer service I received after this incident. Thank you for taking the time to contact me and understand what happened. It is very appreciated. I will definitely continue to go to your Swiss Chalet. Carey
This is the Lindsay, ON Swiss Chalet on Kent Street.
Everything was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Salad, Wings & Half Rack Combo
Pickup order was ready. Not like dining in at the Lindsay location where you wait 1.5 hours for your food to come to the table.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Quarter Chicken Dinner
The food was TERRIBLE!! The chicken down to the bone were pink and the ribs was extremely dry plastered with BBQ sauce. The fries were dry. Everything looked terrible and unappatizing. I asked for a cooked chicken and then was served a partially burnt chicken that was really small and dry. The food was luke warm like it was sitting all day and then reheated in a microwave. The server was busy flirting with her colleague and never came back to check in on us. I wouldn't recommend going here at all. I don't understand how the kitchen could look at that food and send it out. We ended up going to get food else where. Total wasted of time and money.
Atmosphere: 3
Food: 1
Service: 1
Worst food we have ever been served. You could tell everything was pushed out of a bag or the microwave. Staff were extremely slow and the food came out cold. Not even chef Mike worked today. Dessert was good. 👍
Atmosphere: 3
Food: 1
Service: 1
Awesome service when we grabbed dinner here on a Friday afternoon. Literally had our food inside five minutes of ordering it was incredible!
Needed to ask for some extra sauces / utensils and the waitress was excellent. Cup of coffee I had was great too.
Washrooms were clean, restaurant properly staffed. Great experience all around.
Kid-friendliness: Menus with games for kids and pictures of their food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings & Half Rack Combo, Quarter Chicken Dinner
Take out - I waited over one hour for two quarter dinner meals. The counter staff a young man called me up and said choose two free pie on the house. Although it was a nice gesture, I would have rather had my food in a much more reasonable time frame. As well, I paid for extra dipping sauce and questioned the bag when I was called up as it felt like two flat boxes. The young lady opened the bag and I was correct. At this point the young man said the extra sauce was in one of the boxes! So I took it and left- drove to Bobcaygeon only to find I paid for something I did not get. ( this is the third time same thing had occured) last time I tried calling for over half an hour and no one picked up the phone. I suggest in future you pour another dip and err on the customers side! I would appreciate the managers reply to me by email… as another thing was said by two people I would like to discuss.
I must say all 4 of us were very disappointed in our meal, 3 of us had the festive 1/4 chicken and fries meal the fries were barely luke warm and the chicken was tiny and dried out, not once did our server come over and ask how our meals were which is not very good. I doubt very much if we'll ever go to anymore Swiss Chalets total waste of money in my opinion!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Teriyaki Stir Fry, Quarter Chicken Dinner
Don’t try ordering for delivery. I keep giving them chances but today was the last straw. Ordered 2 meals at 4:55. Delivery estimated at 5:50. At 6:35, I phoned the restaurant to find out where the order was. They said “just leaving with the order now”. It finally arrived and the fries were COLD. The chicken was luke warm. I’m done!
Atmosphere: 1
Food: 1
Service: 1
Just had a great meal at the Lindsay, Ontario Swiss Chalet. Our server was AMANDA who took great care of my wife and I. It was a busy time with a lot of tables full, so we had to be patient but the wait was worth it! This is not the first time we have been to this restaurant and I remember Amanda looked after serving us on a previous occasion .. . We told her that she was a "Keeper" one that this business should be proud of and keep her. We will be back and hope to again enjoy a great meal! Rob and Irene Stephens Bobcaygeon, Ontario
Parking: Busy but a number of good spots available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner
Very disappointed in flavor of my meal
Ribs rated bland as though boiled?
Chicken wings had little to no flavor -ordered hot
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Vegetarian options: Add a vegetable other than potatoes instead of a roll . Mixed veg and fired with chicken
Atmosphere: 4
Food: 4
Service: 4
We waited 1 hour and half for our meals. 2 other tables that arrived after us were served before us. The hostess that was on this evening seemed very angry and put out. She did not make any conversation other than asking how many in our party. We were all told that restaurant was short staffed which is totally understandable but it would have more considerate if the hostess had informed the customers about what’s going on and that there may be a lengthly wait so the customer could decide whether to stay or go. Our waitress was absolutely wonderful. Very friendly and kind which made the rest of experience tolerable. We also noticed that most of the chairs were worn and had rips on the seats
Atmosphere: 1
Food: 2
Service: 1
Ordered ahead, and it was ready when we arrived.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner
Cold chicken, not warm cold.
No dressing on salad.
No butter for rolls.
No lemon water for clean up so
people went to the washroom to wash hands.Washroom very dirty and toilet was disgusting.
I've eaten gere for years had my girlfriend and her son with me.
Going down hill.
Atmosphere: 3
Food: 2
Service: 3
I am revising my review because of the incredible customer service I received after this incident. Thank you for taking the time to contact me and understand what happened. It is very appreciated. I will definitely continue to go to your Swiss Chalet.
Carey
This is the Lindsay, ON Swiss Chalet on Kent Street.
Atmosphere: 5
Food: 5
Service: 5
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