Tim Hortons
191 Kent St W, Lindsay
(705) 328-0883
Recent Reviews
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the service was amazing
Atmosphere: 5
Food: 5
Service: 5
Very fast and friendly service. The workers are extremely hard working
Atmosphere: 5
Food: 5
Service: 5
Great Staff always friendly and make you feel at home . Service is fast and accurate.
Atmosphere: 5
Food: 5
Service: 5
Labour Day long weekend, went to get a coffee... and the donuts where just covered in bees and hornets.
I took a picture for proof that shows 3 bees.
There must have been 10 bees stuck in the icings. They swarm and land in the garage then land on the donuts... Nasty.
Atmosphere: 1
Food: 1
Service: 1
Unbelievable, I was manager for Tim Hortons for 15 years, only left a couple r years ago, over my dead body would I refuse to give any reasonable request of sugar packets on the side to a customer especially per coffee ! Got 2 XL Triple Triples asked for 10 packets of sugar on the side because I know as a manger you can’t always trust the sugar machine is calibrated or even full when making a beverage and trusting good what intelligent human being you guys decided to hire that day ! They said they would only give 3 packets of sugar on the side to a PAYING CUSTOMER!! Get your heads straight around here lindsay ! I would bend over backwards for my customers ! Oh, and if you’re worried about your inventory stock, maybe teach your employees how to punch in on side 10 sugar or on side 10 cream whatever the us timer wants, that’s how it works!
A few months I purchasing 12 muffins, which form come cheap at Tim Hortons anymore ! I also asked is they could exchange me my $25 cash for a roll of loonies and was refused by the manager up in the Whitney town centre say they were not allowed to that ! I asked if she if she even did her deposit yet or has an extra roll in the back but the answer was just we an aren’t allowed to do that, I did that anytime I could for my customers even if they wernt a regular ! It’s called going above and beyond for your customers people ! What kind of owners are running these stores ! You should all be ashamed of yourselves ! And I get that part of town you might have some customers that try and take advantage of you, but from my experience you should know who those customers are, if it’s the regulars pulling a “stunt” or not; The employees should know when people are trying to take advantage of them and who isn’t and if you are a paying customer You are allowed to ask for as many cream milk, sugar on the side as you like, your million dollar owners telling their to stop being great servers and be as cheap as possible in your stores is disgusting customer service !
Atmosphere: 1
Food: 5
Service: 1
Great customer service and it wasn’t overly loud that I could sit and have my brunch and enjoy it. Food was great. My coffee was made perfect great job.
Atmosphere: 5
Food: 5
Service: 5
Customer service was excellent tea was hot and made perfect for me 👍
Atmosphere: 5
Food: 5
Service: 5
Dirty order was wrong
Atmosphere: 1
Food: 1
Service: 1
Would be better if I actually got my sauce on my wrap instead of 3 days in a row not getting it this is how I keep getting my wrap
Food: 1
Service: 4
Was traveling through the city. Their Espresso machine was not working, so had to settle with something that I didn't want.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
Great place
Atmosphere: 5
Food: 5
Service: 5
Management seems to be lacking at this location. In the evening only 2 staff is working which means when one goes on break one person is doing orders, making food and coffee, doing mobile orders and door dash orders. Also there is no espresso machine and for a coffee shop in the centre of down town that is a very unusual choice to be made. Staff are great but management needs to do better for its staff and customers.
Atmosphere: 1
Food: 2
Service: 5
Ice coffee best
This has to be the dirtiest Tim’s I’ve even been in. Everything from the doors being covered in filth from hands to the display case absolutely filthy. Couldn’t bring ourselves to sit at a table. Do better, it’s not hard to clean and sanitize. We shouldn’t feel dirty after leaving. Absolutely disgusting.
This store is very small and old. No updates have been done. The staff is very pleasant and serve you as quickly as they can. No drive thru but it is in the center of downtown Lindsay on Kent St.
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