Hero Certified Burgers

Hero Certified Burgers at the northeast corner of Dufferin & Major Mackenzie is not a restaurant, it’s a new attraction: “Try to wait for an employee.” I stood there for more than 7 minutes, nobody showed up. Apparently, their concept is that the customer should starve to death first, and only then, maybe, someone will serve them. Bravo, Hero Burgers — you’ve invented the service of the future: total absence of service.

Atmosphere: 1

Food: 1

Service: 1

I came in today with my daughter, and we both ordered meals at Hero Burger. From start to finish, the experience was exceptional. The service we received from Bilar was amazing — he was literally a one-man show, handling everything as the cook, the order-taker, and even the server.

One thing that really stood out was how he brought our food out to our table while we were waiting. That extra touch of kindness made the visit feel even more welcoming and personal.

As for the food, it was absolutely delicious! I ordered the Blue Moon Burger, and it was hands down one of the best burgers I’ve had in a long time. My daughter built her own burger, and she loved it as well. Both meals were fresh, tasty, and perfectly made.

Overall, we had an amazing experience thanks to Bilar’s effort and dedication. Great food, great service, and incredible customer care — all from one person running the whole place. We’ll definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

Bilar was excellent! I ordered a hero burger, and even though he was working alone, he was incredibly pleasant and welcoming. He prepared the food in a good amount of time, and it was absolutely delicious. My mom and I felt very comfortable and appreciated his friendly attitude. Great service and great food!
Thank you Bilar!

Atmosphere: 5

Food: 5

Service: 5

I I took a bite out of it the burger is borderline raw inside like come on. nobody else was waiting for an order so I don't understand why the guy was rushing it. Unfortunately I didn't check before I got home and it was already midnight otherwise I would have went back and gotten a refund

Atmosphere: 2

Food: 1

Service: 2

I made a Uber Eats order of two chicken sandwich combo and the order was very bad the onion rings was burnt and could not eat it. The sandwich was itself very bad the lettuce seems like a week or two old the sauce was very bad and smelly couldn’t not eat anything .

Food: 1

Service: 1

I love the taste .

Atmosphere: 5

Food: 5

Service: 5

Great local spot! The food is fresh and tasty and the menu has a lot of fun options to try. The place is super clean, wheelchair accessible, and the staff are really friendly and welcoming. Definitely recommend if you’re looking for a good meal in a nice atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Best custom made burger I’ve ever had !
Juicy / Tender and bursting with flavour!
The staff and ingredients used were top notch, highly recommend for anyone looking to fill there burger/wings/fries/poutine cravings !

Atmosphere: 5

Food: 5

Service: 5

I ordered burgers through uber eats. This is the second time they give me the wrong order. They gave me a complete different order than what I wanted. And this is not the first time. Very upset.

Food is amazing !! Taste so fresh. The workers are super polite and welcoming. My food was ready fast and it taste amazing. Super super place

Atmosphere: 5

Food: 5

Service: 5

Ordered thru uber eats, asked for Diet Coke but got regular, fries container came half empty, and the burger undercooked and inedible. If I could give 0 stars I would…

Food: 1

Pilal was very helpful and kind. Great food

Atmosphere: 5

Food: 5

Service: 5

It's a nice Hero Burger in Vaughan, food is always good. Service is friendly

Atmosphere: 4

Food: 5

Service: 4

Bilal was so friendly and awesome thanks so so

Atmosphere: 5

Food: 5

Service: 5

Bilal is great!

Atmosphere: 5

Food: 5

Service: 5