Parola Ristorante

I went here with my family to celebrate acceptance into a residency program in medicine. The waiters were kind, and Ara tried to provide a good, friendly experience. The food took a long time to be ready.

Atmosphere: 5

Food: 3

Service: 4

Parola Ristorante offers great service and amazing appetizers. While the main dishes are fairly average, the nice atmosphere and plenty of parking make it a convenient spot for a casual meal.

Atmosphere: 4

Food: 4

Service: 5

Great food and lots of choice on menu.....friendly service and good atmosphere

Atmosphere: 4

Food: 4

Service: 4

Decent Italian restaurant overall, and the service was good. The grilled branzino was cooked perfectly, and the lamb rack was tasteful as well (although it wasn't cooked the medium as we ordered) The tiramisu was the highlight of the night.

The vegetable that come with entrees was a bit bland with the seasoning so that was our only complaint for the experience

Atmosphere: 4

Food: 4

Service: 5

Holiday party on a Saturday evening.
Lovely, cozy atmosphere. The service was great. Dessert was yummy. Most, if not all, the other ladies enjoyed their meals.
I love lamb, but was disappointed by the quality of the meal here.

Atmosphere: 5

Food: 2

Service: 5

Our family came for the first time to Parola Ristorant to celebrate my husband birthday.We loved everything :a very tasteful interior, festive winter holidays decorations,nice coat check room. Personnel greets you with a warm smile. Everyone of the restaurant personnel is uplifting, attentive, professional. Their RISOTTO AI FUNGHI with wild mushrooms is one of the best risotto we ever have eaten.Pasta FETTUCINI Pescatore was very tasty as well. All our family members loved that place . Thank you Italian Parola Ristorant for the great evening !

Atmosphere: 5

Food: 4

Service: 5

Almost 5 stars for me. The calamari and grill octopus are must order. The veal and seafood pasta were just ok. I didn't try but the grill branzino looks amazing and my father in law finish the whole thing. Super friendly staffs and willing to adjust for vegetarians.

Atmosphere: 5

Food: 4

Service: 5

We went to a BD party.
Seeing only good reviews really surprised me. The food is WAY overpriced, very ordinary and close to low quality and the portions are quite small. I"m not a big eater, usually ok with any medium portion. Salads are just a joke. Ordered salad and could hardly find anything other than green ingredients on my plate. Meat meals are not the quality as it was expected and priced too high. Other food also feels like it has just been defrosted and served, like gnocchi. I’ve been in Italy and that has nothing similar which what I’ve got. Some staff are very nice but some was very annoyed with my question why I have ONLY green part in my salad which supposed to have coat cheese as well. On the top of that the owner came and start to ask my friend what I would order OVER my shoulder as I am not there. I was a bit late ( like 10 min) and they were rushing to collect the orders. I get it but that was very very rude.
I would not go again. Try to spend money in other places. This place has so many potential and it’s very sad to see this customer service.

Atmosphere: 3

Food: 1

Service: 1

We went for a BD party. The food is very much overpriced with very small portion! Gnocchi feels like warmed up from frozen package. Other food is also too expensive and nothing spectacular.
We asked for lamb medium rare, but got rare and not tasty at all.
Arugula salad was only bunch of green leaves and 3 small pieces of beets and tiny touch of feta. I asked to bring a few more beet pieces and they got me pills. It even had pieces of skin on it. HORRIBLE!!!! I feel that they just were about to smash those into the garbage but decided to give it to me instead.
We were very disappointed with the service and food quality. Would NEVER GO AGAIN
The bad thing is they called us and asked to remove this review! They are afraid of TRUTH!

Atmosphere: 1

Food: 1

Service: 1

Terrible pizzas, taste like frozen pizza from grocery. Disaster..

Food: 1

The pizza was so dry that it’s worse than $7 pizza . My orecchiette pasta was big but bland and only taste was the sausage and the spinach butter. The best thing was the $37.95 appetizer platter but the owner asked if I wanted bruschetta and I said yes. I never expected a huge platter enough for 6 just for the two of us. I guess he just wanted more business and he said I can pack it for lunch the next day! Ridiculous I thought.

Anyway the owner called to follow up and said I should have alerted them of the issues with the food, etc. I didn’t want to make a scene and thought if the food was that much off not much can be done. Anyway he has a point about the arugula which could explain the bitterness in the pasta but it could have have been balanced with other savoury taste imho. To his point he cared enough to follow up. That’s a plus and he needs to know his his servers are either taking wrong orders or deliberately imposing big dishes on clients and the food quality.

Atmosphere: 2

Food: 1

Service: 3

Obnoxious owner, food is decent for a neighbourhood joint but nothing to write home about. Overpriced for what you get.

Atmosphere: 3

Food: 4

Service: 3

I reserved this place to treat my best friend for her birthday. The night started off amazing and the food was also amazing along with generous portion sizes.
I asked a waitress to bring out a dessert and sparkler then she said they have a candle only to bring out. & they will bring it out. After we had our meal I was waiting for the staff to bring out the dessert to sing Happy Birthday to my best friend. To a point i was awkwardly waiting. I also told one waiter that I am waiting for the dessert
However, the owner kinda yelled at the waiters saying “I am not giving them free dessert.”
What i would suggest is to notify the staff to let customers know that birthday desserts are not free. I don’t have a problem paying for dessert. Even if they gave out the dessert and billed us I wouldn’t have had a problem. I had to ruin the surprise and tell the owner to give out a tiramisu. , it definitely was a buzzkill to the night as this can be solved with training their staff on how to handle situations like this.

Although they gave us 2 limoncello shots after. I definitely did not appreciate the Owners(head chef?) that we are trying to freeload in the restaurant when we ordered drinks apps and mains. The energy was ruined.

This review is something people should be aware of before dining here on a milestone to celebrate with dessert.
I have also added a pic of the rude waiter/Owner? His face appeared in the video when i was singing Happy Birthday to my best friend. Again he didn’t care to sing for her and purposely entered the video when i was recording with flash on.

On a positive note the food was amazing.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Bruschetta, Pizza

A Taste of Italy in the GTA – Parola Restaurant

Parola Restaurant offers an authentic Italian dining experience that truly impresses. From the moment you walk in, you're transported to Italy with their warm ambiance and impeccable service.
The food quality is excellent. The dish is carefully crafted; you can taste the freshness in every bite. From the perfectly cooked pasta to the rich and flavorful sauces, it's like tasting Italy right here in the GTA. Whether you're craving classic Italian staples or something more unique, Parola delivers with authenticity and finesse.
If you're looking for a place that serves top-notch Italian cuisine, Parola is a must-visit. It’s a little slice of Italy; every meal feels like a celebration of Italian flavours. Highly recommend!

Atmosphere: 5

Food: 5

Service: 4

Excellent authentic food. Presentation was artistry

Atmosphere: 5

Food: 5

Service: 5