Tim Hortons
3100 Major MacKenzie Dr., Maple
(905) 417-9887
Recent Reviews
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Very bad service and I’m saying give me hot tea and she give me cold and she very rude please improve your service 🥲
Atmosphere: 1
Food: 1
Service: 1
Great team. Food is always fresh and their drive thru service is wonderful
Atmosphere: 5
Food: 5
Service: 5
Great place staff very nice always.
Atmosphere: 5
Food: 5
Service: 5
Worst place to go the staff is very rude, and you’ll be lucky if you get your points when they scan your Tim’s card or phone, if they get the order wrong, they will argue with you
Atmosphere: 1
Food: 1
Service: 1
Awesome as usual!!!!
Atmosphere: 5
Food: 5
Service: 5
Very nice
Atmosphere: 5
Food: 5
Service: 5
Really good, really nice place
Atmosphere: 5
Food: 5
Service: 5
Great service special thanks to the staff member Kaleel.
Service: 5
Came to get a coffee and a simply sausage on a croissant. I asked for it grilled. She kept talking over me so I couldn’t even order and then when I pulled up to the drive thru I noticed she put egg in my sandwich. I told her there’s egg in here and I can’t have egg and SHE SCRAPED IT OFF and gave it back. I needed to be hospitalized because she scraped the egg off instead of remaking it. They were in a rush for absolutely no reason the drive thru was dead so early in the morning. The lady working the drive thru was so rude she wouldn’t even let me speak I had to just drive away. September 6, 2025
Atmosphere: 1
Food: 1
Service: 1
I can say this is almost the first time that I went to Tim Hortons and they took all the orders perfectly right
And we had around $50 of order to go through so it was a lot
Food: 5
Service: 5
Restaurantji Recommends
It seems like no matter how many times you leave a bad review, they do nothing!! Stop saying to report to guest service. The owner of this restaurant and the manager here are both irresponsible! When there is a bad review, the owner yells at the manager and that manager yells at the employees. Stop hiring bad people. Even kids can manage a place better.
Good service
Service: 4
Very kind
Atmosphere: 5
Food: 5
Service: 5
Terrible service. The lady at the window spilled hot coffee on my hand because she was rushing....this happened multiple times. Never got my order right. I had to find a different store on my way to work. This is completely unacceptable. How are they not seeing these reviews and improving the service?
It's always a strange experience here. You tell them your order, they repeat something entirely different.
If you're walking in, you'll be ignored completely.
Or better than that, you'll tell them your order and some lady behind will repeat it in another language for them to understand.
I wish I could give this place a zero.
Atmosphere: 1
Food: 1
Service: 1
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