Horrible workers indain people dont deserve jobs if this willl act like this. DO NOT GO TO THIS LOCATION
Jacob Sman
I rarely write reviews, but this experience at Tim Hortons was absolutely unacceptable. The server at this location was ignoring me half the time I was at the counter and, out of nowhere, started yelling at me for no reason. I was shocked and completely disrespected. When I tried to ask other employees for her name so I could report this properly, they were unhelpful and dismissive. The level of unprofessionalism and hostility I encountered is beyond belief. I will never return to this location and urge others to think twice before visiting. Management needs serious retraining on customer service.
Atmosphere: 1
Food: 2
Service: 1
Jjohn
Visiting Tim Hortons should be a simple, everyday experience: grab a coffee, maybe a snack, and go on with your day. Unfortunately, my recent visit to this location was anything but ordinary—it was a complete nightmare. From the moment I walked in, it was clear that chaos ruled this establishment. The floors were sticky, tables were covered in crumbs, and trash bins were overflowing. It was the kind of mess that makes you wonder if anyone here has even heard the word “cleanliness.”
But the real disaster began at the counter. The server, instead of greeting me or taking my order, was yelling at another employee across the room. I waited patiently, hoping to be acknowledged, but was completely ignored for several minutes. When I finally tried to get their attention, they snapped at me as if I had personally caused the chaos, their tone so hostile it left me stunned. My simple order—a coffee and a sandwich—turned into an ordeal. The coffee arrived cold, the sandwich was missing half the ingredients, and when I pointed it out, there was no apology, no offer to fix it—just indifference.
Meanwhile, other staff members simply watched the scene unfold, chatting among themselves and doing nothing to help. Management was nowhere to be seen, leaving customers to navigate this storm of incompetence and rudeness on their own. It was impossible not to feel disrespected, ignored, and completely unwelcome.
This experience was more than just poor service; it was a full-on assault on basic customer decency. I left the store frustrated, angry, and astonished that a national chain could allow this level of chaos and hostility. I cannot stress enough: avoid this Tim Hortons at all costs. Unless you enjoy being treated like an inconvenience in a café of utter incompetence, find somewhere else to spend your money. This visit was, without exaggeration, one of the worst customer experiences of my life. All the workers who were acting up and being rude were indain.
john smith
This Tim Hortons was a nightmare from start to finish. I walked in and the place was a complete mess—tables sticky, trash overflowing, and the floors looked like they hadn’t been cleaned in days. I waited in line for over ten minutes while the staff seemed to be more interested in gossiping with each other than serving customers. When I finally got to the counter, the worker slammed my order down like I had personally offended them and muttered something under their breath as I walked away. To make matters worse, my coffee was cold, my sandwich was missing half the ingredients, and no one even apologized. Honestly, I’ve had better service at a gas station convenience store. Avoid this place unless you enjoy chaos and being treated like an inconvenience.
jovid n
The worst customer service when you wanna order in the drive-thru they are language and talking their own language with each other. They don't care about you and make fun of customers as well at the drive-thru
Leo Yilmaz
Breakfast is great but other food options need major upgrades!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Coffee Medium
Hima Soni
Every time I order take out here they always miss out on adding stuff. Like today I just now ordered habenaro veggie bowl with crispy onions and a habenaro chicken bowl. They did not add the crispy onions and even though they charged me for it. Last time I asked them to grill my croissant with cheese, they did not grill it and no cheese. I don’t understand. I can go on and on but seriously?
Food: 2
Service: 1
Bijan Abbasnejad
Very good stuff. 👍
Atmosphere: 5
Food: 5
Service: 5
Stephanie Tessa
Overall, I do like it at this location. I have been here many times, and despite mixing up my orders a handful of times, the chaotic parking lot, and having delt with abrupt/rude employees, I do like the layout inside, making it a nice location to sit down at.
EliSa Lay
Best Tim's ever, I often go here from the nearby hospital, and it never disappoints. Have been to many tim hortons before, but this is the most friendly and cozy one I've known.
The hashbrown was bearly warm... the English muffin was dry and bearly warm... food quality is not what it used to be
Atmosphere: 3
Food: 1
Service: 4
sandra muñoz
It needs a sign at least 1 kilometer before so that many non-regular travelers can realize that it is in that location. And I don't know if it's a coincidence, but there I find some crispy and fresh croissants, which in the other ones are already soft and have been prepared for a long time.
Atmosphere: 4
Food: 4
Service: 4
Raisa Kvasha
Disgusting place, not only did they mix up the order, but also got an egg shell, the attitude and service are at a low level
Horrible workers indain people dont deserve jobs if this willl act like this. DO NOT GO TO THIS LOCATION
I rarely write reviews, but this experience at Tim Hortons was absolutely unacceptable. The server at this location was ignoring me half the time I was at the counter and, out of nowhere, started yelling at me for no reason. I was shocked and completely disrespected. When I tried to ask other employees for her name so I could report this properly, they were unhelpful and dismissive. The level of unprofessionalism and hostility I encountered is beyond belief. I will never return to this location and urge others to think twice before visiting. Management needs serious retraining on customer service.
Atmosphere: 1
Food: 2
Service: 1
Visiting Tim Hortons should be a simple, everyday experience: grab a coffee, maybe a snack, and go on with your day. Unfortunately, my recent visit to this location was anything but ordinary—it was a complete nightmare. From the moment I walked in, it was clear that chaos ruled this establishment. The floors were sticky, tables were covered in crumbs, and trash bins were overflowing. It was the kind of mess that makes you wonder if anyone here has even heard the word “cleanliness.”
But the real disaster began at the counter. The server, instead of greeting me or taking my order, was yelling at another employee across the room. I waited patiently, hoping to be acknowledged, but was completely ignored for several minutes. When I finally tried to get their attention, they snapped at me as if I had personally caused the chaos, their tone so hostile it left me stunned. My simple order—a coffee and a sandwich—turned into an ordeal. The coffee arrived cold, the sandwich was missing half the ingredients, and when I pointed it out, there was no apology, no offer to fix it—just indifference.
Meanwhile, other staff members simply watched the scene unfold, chatting among themselves and doing nothing to help. Management was nowhere to be seen, leaving customers to navigate this storm of incompetence and rudeness on their own. It was impossible not to feel disrespected, ignored, and completely unwelcome.
This experience was more than just poor service; it was a full-on assault on basic customer decency. I left the store frustrated, angry, and astonished that a national chain could allow this level of chaos and hostility. I cannot stress enough: avoid this Tim Hortons at all costs. Unless you enjoy being treated like an inconvenience in a café of utter incompetence, find somewhere else to spend your money. This visit was, without exaggeration, one of the worst customer experiences of my life.
All the workers who were acting up and being rude were indain.
This Tim Hortons was a nightmare from start to finish. I walked in and the place was a complete mess—tables sticky, trash overflowing, and the floors looked like they hadn’t been cleaned in days. I waited in line for over ten minutes while the staff seemed to be more interested in gossiping with each other than serving customers. When I finally got to the counter, the worker slammed my order down like I had personally offended them and muttered something under their breath as I walked away. To make matters worse, my coffee was cold, my sandwich was missing half the ingredients, and no one even apologized. Honestly, I’ve had better service at a gas station convenience store. Avoid this place unless you enjoy chaos and being treated like an inconvenience.
The worst customer service when you wanna order in the drive-thru they are language and talking their own language with each other. They don't care about you and make fun of customers as well at the drive-thru
Breakfast is great but other food options need major upgrades!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Coffee Medium
Every time I order take out here they always miss out on adding stuff. Like today I just now ordered habenaro veggie bowl with crispy onions and a habenaro chicken bowl. They did not add the crispy onions and even though they charged me for it.
Last time I asked them to grill my croissant with cheese, they did not grill it and no cheese. I don’t understand. I can go on and on but seriously?
Food: 2
Service: 1
Very good stuff. 👍
Atmosphere: 5
Food: 5
Service: 5
Overall, I do like it at this location. I have been here many times, and despite mixing up my orders a handful of times, the chaotic parking lot, and having delt with abrupt/rude employees, I do like the layout inside, making it a nice location to sit down at.
Best Tim's ever, I often go here from the nearby hospital, and it never disappoints. Have been to many tim hortons before, but this is the most friendly and cozy one I've known.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The hashbrown was bearly warm... the English muffin was dry and bearly warm... food quality is not what it used to be
Atmosphere: 3
Food: 1
Service: 4
It needs a sign at least 1 kilometer before so that many non-regular travelers can realize that it is in that location. And I don't know if it's a coincidence, but there I find some crispy and fresh croissants, which in the other ones are already soft and have been prepared for a long time.
Atmosphere: 4
Food: 4
Service: 4
Disgusting place, not only did they mix up the order, but also got an egg shell, the attitude and service are at a low level
Atmosphere: 1
Food: 1
Service: 1
The service is really not good!
Atmosphere: 5
Service: 3
Kinds small place but I like it
Parking: Free parking at plaza
Atmosphere: 5
Food: 5
Service: 5
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