Tim Hortons

170 McNaughton Rd E, Maple, Ontario
(905) 303-0673

Recent Reviews

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Menu Gunathilaka

Good customer service . Place is very clean and tidy.

Atmosphere: 5

Food: 5

Service: 5

SUKIRTHA SATHEESKUMAR

Very clean and tidy Tim Horton's. Probably the best one ive been to in a long time. The employees are all very friendly and kind, the service is great, and the food is well made. This is going to be my new favourite Tims for a long time.

Atmosphere: 5

Food: 5

Service: 5

Palak (4355819)

I visited several tim hortons but this one is the best .. Incredible customer service . Employees always welcome you with great smile

Atmosphere: 5

Food: 5

Service: 5

Niranjan A

Hard workers, good food and coffee

Atmosphere: 5

Food: 5

Service: 5

Madison Hy

It is the best Tim Hortons location I have ever been and the staff are so nice, especially the guy named Kushmiri I guess.
Recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Moe

Good location totally. Khushbree is good at services.

Atmosphere: 3

Food: 4

Service: 5

Drew

slow service inside. employees see you waiting to order but ignore you, waited 10 minutes just to order on multiple occasions. in the drive thru they reach their hand out the window to tell you to wait before pulling up, which is not something I've experienced before. I assume its to make themselves seem productive on paper.

Atmosphere: 2

Food: 3

Service: 1

Ruben Intia

Issues with the drive thru wait time. Been told to circle back twice because food not ready.

Told to stop half way before the window. To preserve or stop the serve timer they have.

Does not seem to coordinate well with drive thru order takers where both are speaking at the same time and both taking order of same customer. Causes confusion and wrong order being given.

Needs to review the processes with the drive thru employees.

Recommended dishes: Chicken Habanero Loaded Wrap

P K

It was busy and service was still quick and professional. Would be going to this location again!

Atmosphere: 5

Food: 5

Service: 5

Temitope Lukman

The afternoon shift are the worst people on earth

Bahram Bararian

I have been there many times but recently I don’t know why they don’t care about customers inside and they try to serve just drive thru. This is in sane, I decided not to go there anymore. I ordered sandwiches and coffee. I got my coffee immediately but I waited for my sandwiches for 10 minutes and our coffee were completely cold but still no sandwiches however I counted they served more than 20 car in drive thru. At the end, I returned my coffee and told I don’t want any sandwiches anymore as our coffee is cold. And no one was before us that I can tell they had to serve them first.
The worst experience in Tim Hortons as we are going to Tim Hortons many times in a week.

R B

Horrible place. Used to be amazing a few years ago. When you place an order at the drive thru, because they have a time they ask you to drive around the drive thru again so they can get your order ready. Are you serious!!!!!! I will be putting a formal complaint at the head office since I was forced to by the gentleman at the window. Disgusting probably one of the worst experiences I’ve had. Also, instead of laughing and fooling around in front of customers, try having respect for
Your customers. Avoid this place. Go to the McDonald’s instead.

Moka

This location of Tim Hortons is exceptional!
For sure has a fantastic Management and employees. Always, is clean, foods are fresh, wonderful service, and has a very pleasant atmosphere. Any cookies, Donuts and the rest inside the display is well prepared, No extra sugar on them and looks like a high-end pastry store!!!
Thanks to all crews!
Hopefully, it will stay like this forever and other branches learn something from these guys!

Atmosphere: 5

Food: 5

Service: 5

Seonyoung Lee

I waited to order in front of counter, one customer service lady saw me but disregard me working her own thing and never say "hold on". So, I asked her "do you take order?" And she replied that "yes, but I am busy ~~~~~" while she and her co workers laughed a lot as showing that you are nothing and you need to wait all the way until I am redlady for you. What ridiculous customer service is this? So bad customer service. They are there to serve. But they embarrassed me in the way of laughing at me.

Kiana Rouzkhash

There was an old woman who I asked her for a glass of water and she answered me in a rude way. I don’t recommend this place.

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