Order will be made wrong every single time, no matter how simple, don't waste your time and money here 👎🏻
Atmosphere: 1
Food: 1
Service: 1
carlu bambi
Great service no Toronto attitudes.drive through was good
Atmosphere: 5
Food: 5
Service: 5
Debbie Cooper
Way too busy, store is so small
Atmosphere: 2
Food: 4
Service: 2
Ashlee Bishop
Such great service. Parm was so sweet and helpful
Atmosphere: 5
Food: 5
Service: 5
Dianne Porter
For the price of a turkey bacon club sandwich I would have expected more than 2 super thin pieces of turkey..disappointing to say the least
Atmosphere: 3
Food: 1
Service: 3
M K
Good and clean place
Atmosphere: 5
Food: 5
Service: 5
B H
If you would sit in that Tim's on a long weekend you would see how hard the employees work. The rude city customers they deal with. Only thing, they should have bigger garbage boxes. The parking lot is filled with empty cups and bags.
Rhonda Holloway
Doors locked lights on no sign explaining closing
Atmosphere: 1
Food: 1
Service: 1
Martin Wiedenhoff
I returned a chipped Tim Hortons Toronto coffe mug from another Tim Hortons franchise and learned the following:
1) Each Tim Hortons franchise decides what they can and want to refund. 2) If they don't carry the item they can ask you to return to the franchise where you purchased it originally (300 miles away) 3) They can ask the other franchise to send a store credit (gift card) to the customer by mail
The store manager of this franchise was kind enough to mail me a gift card by mail after trying to fix the issue with the other franchisee. She didn't need to do it and went out of her way.
I have worked eight years in retail and once brought a discontinued item from the Paris store to our London store. The customer couldn't believe I did this just for 20 pounds worth of goods.
Conclusion : customer service is the glue that keeps a customer attached to your brand regardless of the red tape you face in the back office. Make it happen. Make it count. Make it memorable.
I will now keep my Tim's app for many future purchases.
Thank you
Service: 5
NIKO CARMICHAEL
Made my coffee black when I asked for a double double. Not sure if she was deaf or just not pay attention
Order will be made wrong every single time, no matter how simple, don't waste your time and money here 👎🏻
Atmosphere: 1
Food: 1
Service: 1
Great service no Toronto attitudes.drive through was good
Atmosphere: 5
Food: 5
Service: 5
Way too busy, store is so small
Atmosphere: 2
Food: 4
Service: 2
Such great service. Parm was so sweet and helpful
Atmosphere: 5
Food: 5
Service: 5
For the price of a turkey bacon club sandwich I would have expected more than 2 super thin pieces of turkey..disappointing to say the least
Atmosphere: 3
Food: 1
Service: 3
Good and clean place
Atmosphere: 5
Food: 5
Service: 5
If you would sit in that Tim's on a long weekend you would see how hard the employees work. The rude city customers they deal with. Only thing, they should have bigger garbage boxes. The parking lot is filled with empty cups and bags.
Doors locked lights on no sign explaining closing
Atmosphere: 1
Food: 1
Service: 1
I returned a chipped Tim Hortons Toronto coffe mug from another Tim Hortons franchise and learned the following:
1) Each Tim Hortons franchise decides what they can and want to refund.
2) If they don't carry the item they can ask you to return to the franchise where you purchased it originally (300 miles away)
3) They can ask the other franchise to send a store credit (gift card) to the customer by mail
The store manager of this franchise was kind enough to mail me a gift card by mail after trying to fix the issue with the other franchisee. She didn't need to do it and went out of her way.
I have worked eight years in retail and once brought a discontinued item from the Paris store to our London store. The customer couldn't believe I did this just for 20 pounds worth of goods.
Conclusion : customer service is the glue that keeps a customer attached to your brand regardless of the red tape you face in the back office. Make it happen. Make it count. Make it memorable.
I will now keep my Tim's app for many future purchases.
Thank you
Service: 5
Made my coffee black when I asked for a double double. Not sure if she was deaf or just not pay attention
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It's all good!!!!
Atmosphere: 5
Food: 5
Service: 5
Insisted on me using kiosk was a pain hated the lack of counter service
Atmosphere: 1
Service: 1
Very nice place. New building and friendly service
Atmosphere: 5
Food: 5
Service: 5
I hated having to go to Tim Horton's again - the only thing good about it is the friendly, hard-working staff. Terrible coffee, lame food!
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