Honestly one of the best mcdonalds ive ever been to, the food is cooked correctly and tastes great. Sometimes takes a little long to get the food but i promise you it is well worth it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mcchicken, Chicken Nuggets
Melanie C
This has got to be the absolute worst McDonald’s. Ordered curbside and waited 20 minutes. So I went inside to inquire about my order only to find out my food had been sitting on the counter. My food is ice cold. Absolutely garbage service and no nugget sauce either. Just a bunch of kids goofing around it seemed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets
Michael Delgado
Osama willing to write a lengthy review where it is appropriate. The food here was delicious. The staff keep the restaurant very clean. The people were all very happy and smiling. It really made me feel good on a very tough day.
Atmosphere: 5
Food: 5
Service: 5
Kailee Connelly
Went through the drive-through on multiple occasions and have had to wait more than 10 minutes. I understand sometimes things happen but tonight... went through the drive -though to grab a quick dinner. Was told to pull up to the next window and then told to pull up to the window after that (which i couldn't because someone was already parked there) and had to wait over 20 minutes. Unacceptable for a drive through. And watched as 6 other cars were told to park across the way to wait for their food. What's going on McDonald's?
Service: 1
Dj Stephanie
Literally watched a kid pick his nose and give me my drive thru food
Atmosphere: 1
Food: 1
Service: 1
M
This is supposed to be a regular size, it’s just over half full. Why am I paying $8 for this… It’s ridiculous
Atmosphere: 2
Food: 1
Service: 2
Brandon Monette
Saturday afternoon (11:45am) we received awful service from a young lady serving on the head seat of drive through. We were very unhappy with the way we were spoken to at the window today and needed to share. Have more respect employees.
Atmosphere: 1
Food: 2
Service: 1
Brian Zandbelt
Usually do drive through or pick up app.
Atmosphere: 4
Food: 5
Service: 5
Felicity Markevich
Live in Midland and have gone to this location multiple times. I have a severe dairy allergy and always make that clear when I order. This is my third time ordering "no cheese" and have gotten cheese every single time. My burger even had a special ticket that stipulated no cheese and they still messed it up. I ordered drive through and didn't even realize until I got home. So, there is no dinner for me tonight. Please stay away from this location if you have any modifications to your meals as you can't rely on them doing it. McDonald's doesn't have a great reputation in general, but this location is by far the worst. Again, I say have been here multiple times. Orders take 20-30min, staff wander around inside doing nothing in particular. Its almost comical watching them. They have a small handful of employees that try their best but unfortunately overall, even the owners waddle around with no speed or good intention. When service isnt speedy they hand out "free medium fry vouchers". I initially thought this was a great way to make uo for slow service. I have lived here four years and recieved multiple of these only to find out upon redemption its actually a small fry. Its been four years, update your vouchers! McDonald's has two things going for them, speed and reliability. This location has neither.
Atmosphere: 2
Food: 1
Service: 1
Jen
This is the slowest drive through I have ever been to. Unbelievable to be left waiting at the window for over 15 min
Orderd a dam mc griddle with only one pancake bun like really yall want more money but can't even make a sandwich with 3 items on it
Atmosphere: 1
Food: 1
Service: 1
Marah Preston
Unfortunately it is time to write a review. This McDonald’s amongst all of the other McDonald’s in Kingston is by far the worst. There have been less than 5% of visits there that have actually gone to order, (I’ve lived and visited this McDonald’s for years out of convenience) but only after a 20 min wait in the drive thru or inside the store. Multiple times no burger on a burger, or a burger and zero sauces / dressings. No nuggets in a happy meal, you get the gist. Every time I’ve ever complained about something it’s met with an eye roll while I show them that there isn’t something in the bag. The worst part is it’s never the same staff, so it has to be management morale. Anyway; drive to golden mile for the Golden Arches.
Treble101
Ordered 2 burgers and fries at 11:11, left without food at 11:25 because our cab was here. Our order was already done at 11:23, (she said the time was on the sticker) we just didn't receive it and it wasn't placed on the counter. When I called to request a refund the girl on the phone was very rude and told me I can't get a refund without being in the restaurant and that I had to come in or she can't help me. Told me we should have gotten a hold of her when we were in the restaurant, which we tried to however nobody was acknowledging us. When my mother spoke up she suddenly changed her tune and attitude and offered me a couple coupons in the mail instead of refunding it. I understand drive thru is priority, however if you're going to keep dine in open hire more staffing or get people who can do their jobs properly. Highly dissatisfied and will not be returning, do not recommend this location at all.
Honestly one of the best mcdonalds ive ever been to, the food is cooked correctly and tastes great. Sometimes takes a little long to get the food but i promise you it is well worth it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mcchicken, Chicken Nuggets
This has got to be the absolute worst McDonald’s. Ordered curbside and waited 20 minutes. So I went inside to inquire about my order only to find out my food had been sitting on the counter. My food is ice cold. Absolutely garbage service and no nugget sauce either. Just a bunch of kids goofing around it seemed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets
Osama willing to write a lengthy review where it is appropriate. The food here was delicious. The staff keep the restaurant very clean. The people were all very happy and smiling. It really made me feel good on a very tough day.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-through on multiple occasions and have had to wait more than 10 minutes. I understand sometimes things happen but tonight... went through the drive -though to grab a quick dinner. Was told to pull up to the next window and then told to pull up to the window after that (which i couldn't because someone was already parked there) and had to wait over 20 minutes. Unacceptable for a drive through. And watched as 6 other cars were told to park across the way to wait for their food. What's going on McDonald's?
Service: 1
Literally watched a kid pick his nose and give me my drive thru food
Atmosphere: 1
Food: 1
Service: 1
This is supposed to be a regular size, it’s just over half full. Why am I paying $8 for this… It’s ridiculous
Atmosphere: 2
Food: 1
Service: 2
Saturday afternoon (11:45am) we received awful service from a young lady serving on the head seat of drive through. We were very unhappy with the way we were spoken to at the window today and needed to share. Have more respect employees.
Atmosphere: 1
Food: 2
Service: 1
Usually do drive through or pick up app.
Atmosphere: 4
Food: 5
Service: 5
Live in Midland and have gone to this location multiple times. I have a severe dairy allergy and always make that clear when I order. This is my third time ordering "no cheese" and have gotten cheese every single time. My burger even had a special ticket that stipulated no cheese and they still messed it up. I ordered drive through and didn't even realize until I got home. So, there is no dinner for me tonight. Please stay away from this location if you have any modifications to your meals as you can't rely on them doing it. McDonald's doesn't have a great reputation in general, but this location is by far the worst. Again, I say have been here multiple times. Orders take 20-30min, staff wander around inside doing nothing in particular. Its almost comical watching them. They have a small handful of employees that try their best but unfortunately overall, even the owners waddle around with no speed or good intention. When service isnt speedy they hand out "free medium fry vouchers". I initially thought this was a great way to make uo for slow service. I have lived here four years and recieved multiple of these only to find out upon redemption its actually a small fry. Its been four years, update your vouchers! McDonald's has two things going for them, speed and reliability. This location has neither.
Atmosphere: 2
Food: 1
Service: 1
This is the slowest drive through I have ever been to. Unbelievable to be left waiting at the window for over 15 min
Service: 1
Restaurantji Recommends
Place was disgusting. Staff was rude too.
Atmosphere: 3
Food: 1
Service: 1
To expensive, stopped offering refills.
Orderd a dam mc griddle with only one pancake bun like really yall want more money but can't even make a sandwich with 3 items on it
Atmosphere: 1
Food: 1
Service: 1
Unfortunately it is time to write a review. This McDonald’s amongst all of the other McDonald’s in Kingston is by far the worst. There have been less than 5% of visits there that have actually gone to order, (I’ve lived and visited this McDonald’s for years out of convenience) but only after a 20 min wait in the drive thru or inside the store. Multiple times no burger on a burger, or a burger and zero sauces / dressings. No nuggets in a happy meal, you get the gist. Every time I’ve ever complained about something it’s met with an eye roll while I show them that there isn’t something in the bag. The worst part is it’s never the same staff, so it has to be management morale. Anyway; drive to golden mile for the Golden Arches.
Ordered 2 burgers and fries at 11:11, left without food at 11:25 because our cab was here. Our order was already done at 11:23, (she said the time was on the sticker) we just didn't receive it and it wasn't placed on the counter. When I called to request a refund the girl on the phone was very rude and told me I can't get a refund without being in the restaurant and that I had to come in or she can't help me. Told me we should have gotten a hold of her when we were in the restaurant, which we tried to however nobody was acknowledging us. When my mother spoke up she suddenly changed her tune and attitude and offered me a couple coupons in the mail instead of refunding it. I understand drive thru is priority, however if you're going to keep dine in open hire more staffing or get people who can do their jobs properly. Highly dissatisfied and will not be returning, do not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
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