It’s a nice place, I enjoyed my experience there, however, they are a bit over price.
Atmosphere: 4
Food: 4
Service: 4
Mandy N
I am utterly frustrated with my experience at Boveda Lounge. Their refusal to serve tap water and insistence on selling bottled water feels like a blatant attempt to force customers to spend more. It’s outrageous! On top of that, they didn’t have basic drinks like cosmopolitans available, and even their signature cocktails were unavailable. The lack of transparency about the automatic gratuity charge during payment was the final straw. This establishment needs to seriously reconsider its practices if it wants to retain any semblance of customer loyalty. Consider yourself warned before stepping foot in this place!
Jay
Ridiculously overpriced. Firstly we asked for water while we looked at the menu. They brought us bottled water. Restaurants are obligated to provide free tap or chilled water in glasses. Serving plastic bottles is gross and horrible for the environment. It was clearly just a way for them to pad the bill. We ordered 2 drinks and 2 orders of tacos. The drinks were watered down and underwhelming. The tacos were tiny and tasteless. All that for almost $80 is obscene.
Atmosphere: 1
Food: 1
Service: 1
Becky Hill
Got food for take out and way way over priced, small portions and was
Food: 1
Fatima Khouja
Excellent customer service, very kind and the shisha is super???
Atmosphere: 5
Food: 5
Service: 5
Adrian
Great food and service. friendly staff and definitely coming back. Been a regular spot to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Bites, Tacos, Beef Smash Burger with Fries, Cheese Burger Spring Rolls
Mojdeh Babaee
First time visit, I have to say great staff. Wonderful service. Arianna and one other girl whose name I didn't get were great! Tofiq was very attentive as well! Great experience. Big thank you to the staff for making a great birthday experience for me :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Deborah G
To be clear, we’ve had an excellent experience in the past. The new menu is exciting and the 5 starters and 4 mains were very nice. Lovely presentation, delightful flavour combinations, well cooked and satisfying. But then there’s mine, the 5th meal: Arctic Char. First strike was that my meal didn’t come. The manager (?) whispered in my ear that the Chef apologizes (I assume for forgetting my order) and that my fish will be out right away. It arrived and the first few bites were delicious. Very impressed with the sides and the filet was- huge. But I soon realized it was uncooked in the middle- raw like sushi. The same staff member quickly whisked it away. What now seems like too long (everyone else was nearly finished) a whole new plate arrived. This time the fish was cooked perfectly, but the new portion of Char was much smaller. The server cheerfully suggested she would keep sending it back until it was perfectly to my satisfaction. She meant well, I’m sure. After the mains were cleared away, 3 selections of free dessert arrived, with an emphasis that this was meant to make up for the fish. Too bad I’m not a dessert person but good for the family member who was celebrating a birthday. The final disappointment was that nobody liked or ate 2 of the 3 desserts. In the end, the Char was taken off the bill. Good save. Other than that, the severer was mediocre for a high end establishment, our table was right in front of the open kitchen: hot, smoky and loud (we asked to move, but couldn’t). The piano was a nice idea but could not distract from the kitchen- at least for our table. Will I be back? Someday, because I know they can do better. I’ll know to request a table away from the kitchen, a certain server (Joey) and hopefully they’ll have the Char perfected by then.
Marina's World
Thank you for the amazing food
Justin Bettencourt
We had our christmas party here and it was a blast!! Would recommed to
Delicious dinner. The steaks were cooked to perfection. Really enjoyed the prime rib and New York steak. Nice selection of wines too.
sufian alnoaimy
Great Service and a modern luxurious place to go for a shisha and dinner. Very friendly interaction with customers. Loved it!!
Atmosphere: 5
Food: 5
Service: 5
Marjan E
Great place, great vibe, great shisha!! Dia and Ithar are literally THE best - thank you for everything! ♥️ My girls and I loved this place and we will be back!
mvhoffmann
Great service ….but AMAZING DINNER!!!!! The Chef is very creative and the favours were amazing . Can’t wait to return . Thank you for an absolutely wonderful evening.?
It’s a nice place, I enjoyed my experience there, however, they are a bit over price.
Atmosphere: 4
Food: 4
Service: 4
I am utterly frustrated with my experience at Boveda Lounge. Their refusal to serve tap water and insistence on selling bottled water feels like a blatant attempt to force customers to spend more. It’s outrageous! On top of that, they didn’t have basic drinks like cosmopolitans available, and even their signature cocktails were unavailable. The lack of transparency about the automatic gratuity charge during payment was the final straw. This establishment needs to seriously reconsider its practices if it wants to retain any semblance of customer loyalty. Consider yourself warned before stepping foot in this place!
Ridiculously overpriced. Firstly we asked for water while we looked at the menu. They brought us bottled water. Restaurants are obligated to provide free tap or chilled water in glasses. Serving plastic bottles is gross and horrible for the environment. It was clearly just a way for them to pad the bill. We ordered 2 drinks and 2 orders of tacos. The drinks were watered down and underwhelming. The tacos were tiny and tasteless. All that for almost $80 is obscene.
Atmosphere: 1
Food: 1
Service: 1
Got food for take out and way way over priced, small portions and was
Food: 1
Excellent customer service, very kind and the shisha is super???
Atmosphere: 5
Food: 5
Service: 5
Great food and service. friendly staff and definitely coming back. Been a regular spot to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Bites, Tacos, Beef Smash Burger with Fries, Cheese Burger Spring Rolls
First time visit, I have to say great staff. Wonderful service. Arianna and one other girl whose name I didn't get were great! Tofiq was very attentive as well! Great experience. Big thank you to the staff for making a great birthday experience for me :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
To be clear, we’ve had an excellent experience in the past. The new menu is exciting and the 5 starters and 4 mains were very nice. Lovely presentation, delightful flavour combinations, well cooked and satisfying. But then there’s mine, the 5th meal: Arctic Char. First strike was that my meal didn’t come. The manager (?) whispered in my ear that the Chef apologizes (I assume for forgetting my order) and that my fish will be out right away. It arrived and the first few bites were delicious. Very impressed with the sides and the filet was- huge. But I soon realized it was uncooked in the middle- raw like sushi. The same staff member quickly whisked it away. What now seems like too long (everyone else was nearly finished) a whole new plate arrived. This time the fish was cooked perfectly, but the new portion of Char was much smaller. The server cheerfully suggested she would keep sending it back until it was perfectly to my satisfaction. She meant well, I’m sure. After the mains were cleared away, 3 selections of free dessert arrived, with an emphasis that this was meant to make up for the fish. Too bad I’m not a dessert person but good for the family member who was celebrating a birthday. The final disappointment was that nobody liked or ate 2 of the 3 desserts. In the end, the Char was taken off the bill. Good save. Other than that, the severer was mediocre for a high end establishment, our table was right in front of the open kitchen: hot, smoky and loud (we asked to move, but couldn’t). The piano was a nice idea but could not distract from the kitchen- at least for our table. Will I be back? Someday, because I know they can do better. I’ll know to request a table away from the kitchen, a certain server (Joey) and hopefully they’ll have the Char perfected by then.
Thank you for the amazing food
We had our christmas party here and it was a blast!! Would recommed to
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good place for a
Atmosphere: 5
Food: 3
Service: 4
Delicious dinner. The steaks were cooked to perfection. Really enjoyed the prime rib and New York steak. Nice selection of wines too.
Great Service and a modern luxurious place to go for a shisha and dinner. Very friendly interaction with customers. Loved it!!
Atmosphere: 5
Food: 5
Service: 5
Great place, great vibe, great shisha!! Dia and Ithar are literally THE best - thank you for everything! ♥️ My girls and I loved this place and we will be back!
Great service ….but AMAZING DINNER!!!!! The Chef is very creative and the favours were amazing . Can’t wait to return . Thank you for an absolutely wonderful evening.?