Ordered the juicy Lucy on fire and it was not seasoned at all. The sauce was on the corner and spilled right out. Please season your burgers and sauce in the center.
Atmosphere: 4
Food: 2
Service: 4
asadsewani
order 2 regular burgers since it was the first time trying their food. burgers were a decent size and flavourful. def worth a second visit.
Food: 4
Sadia Qavi
Love burger factory!
Atmosphere: 4
Food: 5
Service: 5
Daya Singh
The food was top notch . Shoutout to Travis for being a super nice dude 🔥🙌
Good burgers, but the customer service was terrible. Our child is allergic to sesame, and although they provided a sesame-free option previously, this time they wanted to charge extra—and even raised the price for the sesame-free bun from $1 to $1.50 after initially quoting $1. Staff were unhelpful and rude, especially the one who is there all the time. Disappointed and frustrating experience for someone who visits this place regularly.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Burger
Kinza Ahmad
Tasted bad. No seasoning or flavour. Portions small. Expensive.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Burger
Sarah Ahmad
Overpriced. Average taste. Toppings and patty size disappointing. I would not come here again.
Atmosphere: 2
Food: 2
Service: 3
Rabi Khan
There was too much oil on the buns.
Atmosphere: 5
Food: 3
Service: 5
Joe Connolly
Not a bad burger, here's a tip, try marking the boxed you send your food in . 3 years later, and meh, nothing to get excited about , my wife says once is enough.
Atmosphere: 3
Food: 3
Service: 3
Weronika Cerelli
This was probably the worst burger place I've been to. The burger and fries were soggy and not edible. I ordered a regular burger and they gave me one tiny slice of tomato and 3 tiny slices of pickle and a sprinkle of lettuce. The bun and fries were disgusting - so soggy and mushy. For 2 burgers and 1 order of sweet potato fries I paid $30. Can't believe people have the decency to charge that much for garbage
Called twice this evening to place an order, both times the employee had hung up the phone. I am not sure if it was there phone or the employee just did not want to talk (pickup and hangup to stop the phone from ringing). Their burgers are very good though,l wanted to order pickup to save time.
Decided to get a Shawarma instead from another great resturant in town.
Atmosphere: 5
Food: 5
Service: 3
Aaqil Khodabaccus
We were there on a Saturday with the whole family and we really appreciated the food and the service. The staff was very nice and took care of our special requests.
Nash Sequeira
Pretty dry and disappointing. Especially considering that the one at port credit is immensely tastier.
Atmosphere: 2
Food: 2
Service: 3
Hidayatulla Mohammed
Messedup my order arguing with me never want to come to this location again they should learn customer service first and learn how to take order from the customer
Ordered the juicy Lucy on fire and it was not seasoned at all. The sauce was on the corner and spilled right out. Please season your burgers and sauce in the center.
Atmosphere: 4
Food: 2
Service: 4
order 2 regular burgers since it was the first time trying their food. burgers were a decent size and flavourful. def worth a second visit.
Food: 4
Love burger factory!
Atmosphere: 4
Food: 5
Service: 5
The food was top notch . Shoutout to Travis for being a super nice dude 🔥🙌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Factory Sauce, Burger
Good burgers, but the customer service was terrible. Our child is allergic to sesame, and although they provided a sesame-free option previously, this time they wanted to charge extra—and even raised the price for the sesame-free bun from $1 to $1.50 after initially quoting $1. Staff were unhelpful and rude, especially the one who is there all the time. Disappointed and frustrating experience for someone who visits this place regularly.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Burger
Tasted bad. No seasoning or flavour. Portions small. Expensive.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Burger
Overpriced. Average taste. Toppings and patty size disappointing. I would not come here again.
Atmosphere: 2
Food: 2
Service: 3
There was too much oil on the buns.
Atmosphere: 5
Food: 3
Service: 5
Not a bad burger, here's a tip, try marking the boxed you send your food in . 3 years later, and meh, nothing to get excited about , my wife says once is enough.
Atmosphere: 3
Food: 3
Service: 3
This was probably the worst burger place I've been to. The burger and fries were soggy and not edible. I ordered a regular burger and they gave me one tiny slice of tomato and 3 tiny slices of pickle and a sprinkle of lettuce. The bun and fries were disgusting - so soggy and mushy. For 2 burgers and 1 order of sweet potato fries I paid $30. Can't believe people have the decency to charge that much for garbage
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Crisp Chicken burgers ! fantastic
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Called twice this evening to place an order, both times the employee had hung up the phone. I am not sure if it was there phone or the employee just did not want to talk (pickup and hangup to stop the phone from ringing). Their burgers are very good though,l wanted to order pickup to save time.
Decided to get a Shawarma instead from another great resturant in town.
Atmosphere: 5
Food: 5
Service: 3
We were there on a Saturday with the whole family and we really appreciated the food and the service. The staff was very nice and took care of our special requests.
Pretty dry and disappointing. Especially considering that the one at port credit is immensely tastier.
Atmosphere: 2
Food: 2
Service: 3
Messedup my order arguing with me never want to come to this location again they should learn customer service first and learn how to take order from the customer
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