Cashier wasn't moving fast and was complaining the whole time. $9 meal took 17 min to make.
Atmosphere: 1
Food: 1
Service: 1
Graciele Krieger
Disastrous Service – Completely Unprofessional Staff
This McDonald’s has the most unprepared and clueless staff I’ve ever encountered. It’s like they didn’t receive even the most basic training. They didn’t know how to handle a simple order, let alone answer questions about the menu. When I asked about meal options, they stammered and gave conflicting answers, making it obvious they didn’t know what they were talking about.
On top of that, the service was painfully slow, and they got my order wrong. When I pointed it out, they acted annoyed and didn’t bother apologizing. It’s clear this team has zero respect for customers or their jobs.
If this is the kind of staffing McDonald’s thinks is acceptable, it’s no wonder people are choosing other places to eat. Avoid this location unless you enjoy frustration and bad service.
Atmosphere: 1
Food: 1
Service: 1
Shilton Petzold
Horrible Experience - Rude and Incompetent Staff
I visited this McDonald’s recently, and it was one of the worst experiences I’ve ever had. The staff were incredibly rude and dismissive. When I asked for clarification about an item on the menu, they acted as if I was a bother and gave me a vague, unhelpful response. It was clear they didn’t know the menu themselves.
To make matters worse, they messed up my order and didn’t even apologize when I pointed it out. Instead, they rolled their eyes and begrudgingly fixed it. The whole experience felt unprofessional and disrespectful.
If this location wants to keep customers, they seriously need to retrain their staff in basic courtesy and product knowledge. I wouldn’t recommend this place to anyone until they address these issues.
Atmosphere: 1
Food: 1
Service: 1
Marc Robyn D.L
Slow. Very slow. But nice people
Brooklyn Heights
Good food
Elvis Smith
I ordered a happy meal and a burger combo. They only gave me fries and drinks and forgot to put the burger in the happy meal and in the burger combo. I came to know after I opened the bag and the happy meal box at home, which is a long way from there, so didn't see the point to drive 30 to 45 mins back. I know I should have checked, but isn't it their job to check the completeness of the order before handing it to the customer?
Atmosphere: 2
Food: 2
Service: 1
prabhjeet singh
I visited this McDonald’s yesterday while shopping at Walmart, Milton. Ordered myself a Wrap combo, it was my worst experience of all I had till date. This wrap had this thin finger sized chicken patty, covered with blanket sized wrap(roti) or (tortillas), no fillings, nothing like they show in Ads, it was unable to find chicken in the chicken wrap. McDonald should start selling only roti or this tortillas. I could have made better than you, McDonald is severely worst these days specifically in Canada. Do not eat at McDonald prefer subway, Mary browns, or at any Indian joint, you all will love it.
Also, they are putting bun bread in meatless burger, total misconceptions, not accepted.
MCDONALD LOOSES ANOTHER CUSTOMER
Atmosphere: 1
Food: 1
Service: 1
M H
Stopped for lunch. As a former McDonald's employee I can say with confidence that the Quarter Pounder I paid for was the worst ever served by any McDonald's.
I couldn't be more disappointed. I've never had GI issues from McDonald's before this.
Atmosphere: 5
Food: 1
Service: 5
Liqian Chen (Liam Chan)
I just filled a glass of ice water. And the McDonald’s staff checked my cup like a prisoner. When did McDonald’s become so unfriendly.
Atmosphere: 1
Food: 1
Service: 1
Bert
The food gave me GI issues within 30 mins of having it.. thankfully Walmart has washrooms because I had to run to a toilet.
Strangely the fries tasted old and got cold really fast, it was like when I've had leftover fries and ate them a few hours after they were fresh....
Additionally they don't have a full menu, no arch burger which was what I wanted.
Overall a strange and severely inconsistent experience for a company I've always known to be really good at consistency, for the most part.
Had a very good experience in this branch. I would like to commend the assistance provided by Dawn, such a great customer service. She and the supervisor helped us with our issues on Gift cards.
Atmosphere: 5
Food: 5
Service: 5
Rajan sharma
This place is disgusting. Eat at your own risk. Big Mac made me sick. "Fresh" chicken nuggets made my kids sick. People who work here don't care or know what clean means. Took forever to get my food they served 8 Customers that ordered after me. I knew it when I saw this nasty place but I was soo hungry I took a chance...big mistake.
Atmosphere: 1
Food: 1
Service: 1
Marco R
Under staffed
Brandy
Matthew M customer service today was more than 5 stars! He was super friendly and went out of his way to answer my question about a product. Outstanding service! Thank you Matthew M for helping me with my inquiry for and ice coffee ?
Food: 5
Service: 5
JML
Had a very good experience in this branch. I would like to commend the assistance provided by Dawn, such a great customer service. She and the supervisor helped us with our issues on Gift cards.
Cashier wasn't moving fast and was complaining the whole time. $9 meal took 17 min to make.
Atmosphere: 1
Food: 1
Service: 1
Disastrous Service – Completely Unprofessional Staff
This McDonald’s has the most unprepared and clueless staff I’ve ever encountered. It’s like they didn’t receive even the most basic training. They didn’t know how to handle a simple order, let alone answer questions about the menu. When I asked about meal options, they stammered and gave conflicting answers, making it obvious they didn’t know what they were talking about.
On top of that, the service was painfully slow, and they got my order wrong. When I pointed it out, they acted annoyed and didn’t bother apologizing. It’s clear this team has zero respect for customers or their jobs.
If this is the kind of staffing McDonald’s thinks is acceptable, it’s no wonder people are choosing other places to eat. Avoid this location unless you enjoy frustration and bad service.
Atmosphere: 1
Food: 1
Service: 1
Horrible Experience - Rude and Incompetent Staff
I visited this McDonald’s recently, and it was one of the worst experiences I’ve ever had. The staff were incredibly rude and dismissive. When I asked for clarification about an item on the menu, they acted as if I was a bother and gave me a vague, unhelpful response. It was clear they didn’t know the menu themselves.
To make matters worse, they messed up my order and didn’t even apologize when I pointed it out. Instead, they rolled their eyes and begrudgingly fixed it. The whole experience felt unprofessional and disrespectful.
If this location wants to keep customers, they seriously need to retrain their staff in basic courtesy and product knowledge. I wouldn’t recommend this place to anyone until they address these issues.
Atmosphere: 1
Food: 1
Service: 1
Slow. Very slow. But nice people
Good food
I ordered a happy meal and a burger combo. They only gave me fries and drinks and forgot to put the burger in the happy meal and in the burger combo. I came to know after I opened the bag and the happy meal box at home, which is a long way from there, so didn't see the point to drive 30 to 45 mins back. I know I should have checked, but isn't it their job to check the completeness of the order before handing it to the customer?
Atmosphere: 2
Food: 2
Service: 1
I visited this McDonald’s yesterday while shopping at Walmart, Milton. Ordered myself a Wrap combo, it was my worst experience of all I had till date. This wrap had this thin finger sized chicken patty, covered with blanket sized wrap(roti) or (tortillas), no fillings, nothing like they show in Ads, it was unable to find chicken in the chicken wrap. McDonald should start selling only roti or this tortillas. I could have made better than you, McDonald is severely worst these days specifically in Canada. Do not eat at McDonald prefer subway, Mary browns, or at any Indian joint, you all will love it.
Also, they are putting bun bread in meatless burger, total misconceptions, not accepted.
MCDONALD LOOSES ANOTHER CUSTOMER
Atmosphere: 1
Food: 1
Service: 1
Stopped for lunch. As a former McDonald's employee I can say with confidence that the Quarter Pounder I paid for was the worst ever served by any McDonald's.
I couldn't be more disappointed. I've never had GI issues from McDonald's before this.
Atmosphere: 5
Food: 1
Service: 5
I just filled a glass of ice water. And the McDonald’s staff checked my cup like a prisoner. When did McDonald’s become so unfriendly.
Atmosphere: 1
Food: 1
Service: 1
The food gave me GI issues within 30 mins of having it.. thankfully Walmart has washrooms because I had to run to a toilet.
Strangely the fries tasted old and got cold really fast, it was like when I've had leftover fries and ate them a few hours after they were fresh....
Additionally they don't have a full menu, no arch burger which was what I wanted.
Overall a strange and severely inconsistent experience for a company I've always known to be really good at consistency, for the most part.
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Had a very good experience in this branch. I would like to commend the assistance provided by Dawn, such a great customer service. She and the supervisor helped us with our issues on Gift cards.
Atmosphere: 5
Food: 5
Service: 5
This place is disgusting. Eat at your own risk. Big Mac made me sick. "Fresh" chicken nuggets made my kids sick. People who work here don't care or know what clean means. Took forever to get my food they served 8 Customers that ordered after me. I knew it when I saw this nasty place but I was soo hungry I took a chance...big mistake.
Atmosphere: 1
Food: 1
Service: 1
Under staffed
Matthew M customer service today was more than 5 stars! He was super friendly and went out of his way to answer my question about a product. Outstanding service! Thank you Matthew M for helping me with my inquiry for and ice coffee ?
Food: 5
Service: 5
Had a very good experience in this branch. I would like to commend the assistance provided by Dawn, such a great customer service. She and the supervisor helped us with our issues on Gift cards.
Atmosphere: 5
Food: 5
Service: 5
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