Grabbed a drink and a bagel here. Rajesh was so kind, helpful and accommodating! Really great service from him which made the experience.
Bagel was really yummy and the coffee was great.
Atmosphere: 5
Food: 5
Service: 5
Jo Gro
Stale overpriced bagels not even made fresh here. Ordered the classic sandwich and they gave no dill.
Kapil Nagpal
It used to be great until a few months ago. Remind me not to eat here again.
Food: 1
Service: 1
Guneet K
The staff needs to learn customer service, and not make faces 24/7 that would make this place better
Atmosphere: 1
Food: 5
Service: 1
Arlette Sanchez
No capuchino! No latte! I don't know if the guy doesn't know how to do it or if he was lazy to do it, he never mention the machine was broken, so disappointed!
Service: 1
Yumna Ali
I'm sure the bagels would be fine, but the customer service was very unpleasant/ not kind at all. They need to ensure to hire employees that are willing kindly talk to customers in a decent manner. By the way, I went on a Saturday, and we were literally the only customers.
Atmosphere: 2
Service: 1
A Lindsay
so expensive. its 2 75 for lipton brand tea... there is nothing speacial about this place and their bagels are no better.
Mariana Mariles
I’ve given this place multiple chances because I really wanted to support a local bagel shop, but the service is consistently unpleasant. Every time I go in, the staff is rude or short with me for no reason.
The bagels themselves are decent, but it’s hard to enjoy them when the experience is so negative.
Omar Mariles
The service is very bad. Looks like the staff are always in a bad mud. You definitely don't feel welcome.
maria
Been going to this place for a few months now and I can truly say that everytime I get serviced by Elisa she always greets me with a smile and positive attitude! Fast service with drinks and food crafted with love. Highly recommend!
I avoided going to Starbucks because I wanted to try the local coffee shop in my neighbourhood. Unfortunately I was disappointed with my decision. I ordered a hazelnut latte and my husband ordered a cream cheese bagel with a latte. The girl working there didn’t seem happy to be there. There was no lineup so no excuse to be grumpy. I told her it was my first time and she didn’t even smile. 2nd, my latte tasted burnt. The milk was over steamed and it didn’t taste right. Too bad. I won’t be coming back!
Ben Grossman
***WARNING ‼️ STAY AWAY***
This place is a dump! No shocker that every review is 1 star ; I know people wanted to give no stars, because I did. HORRIBLE ATTITUDE!
I work in the hospitality industry as a bellman. My job is to provide a service with a smile. The girl behind the counter forgot her manners and her smile at home, what a sad addition to a crumbling store. Not only did she look the part but she just had a bad attitude.
My wife’s tea was leaking everywhere out of the cup, and the girl behind the counter didn’t even bat an eye lash. The bagels were absolutely TASTELESS, blend and unappealing.
Another costumer was at the counter buying a coffee, when she was served the coffee she complained it was cold to the touch and the girl behind the counter proceeded to argue telling her the coffee was brewed an hour prior and they only refill when the coffee is empty.
Close your shop, you aren’t worthy of having a coffee shop let alone calling yourself a coffee shop.
Jenna S
This location has gone downhill. I used to love their bagels but the quality is not the same. The sizing is no longer consistent with a Montreal style bagel - half the bagel will be super thick and the other half is super thin. They also seemed stale and fell apart when trying to cut them in half. A lot of the cream cheeses they had in the fridge were a week expired. Will definitely not be returning to this location again.
Jj Allen
Came by and was helped by ADNA! By far the most hard working and dedicated employee ive seen in years!! Was beyond patient and understanding when i neede help and guidance. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Maya
Nah this place isn’t it anymore. I work in the mall and come here daily. Alyssa is the only decent person who works here, besides all that 3 of there staff quit all at the same time. Since then this place has totally gone down hill. The blonde girl who is fairly new who works here is extremely rude, she’s always miserable and very quiet. I asked her to make my hot chocolate with milk as the others do and she fully makes it with water. She makes a fuss over it for no reason. The one time I came in here a couple weeks back she was looking for her pay and started crying and screaming her pay wasn’t at the store, and was somewhere else noneless she also mentioned she doesn’t know why they can’t put her cheque in the right location, she also mentioned she had to already drive so far for “this stupid job” well if the job is so stupid why are you working here?
She did it in front of a whole row of customers and acting like a 2 year old. She clearly doesn’t care to work here she is a complete embarrassment and shames customers.
I have appreciated the previous staff and including Alyssa who is still here to this day. She always makes my coffee or hot chocolate spot on. I will now not come in here when high maintenance blonde is in. But will come when Alyssa or the owner is here..
This post isn’t to shame or bash anybody it’s just to speak the truth on what I have seen since she has been working and have heard many other complaints too, I don’t enjoy coming here when she is on shift, and it’s sad because this place and the employees are top notch besides her self and I don’t appreciate hearing these things or not getting what I clearly asked for like (double double or milk in my hot chocolate) it’s not hard it’s just customer service. 🤷♀️
Grabbed a drink and a bagel here. Rajesh was so kind, helpful and accommodating! Really great service from him which made the experience.
Bagel was really yummy and the coffee was great.
Atmosphere: 5
Food: 5
Service: 5
Stale overpriced bagels not even made fresh here. Ordered the classic sandwich and they gave no dill.
It used to be great until a few months ago. Remind me not to eat here again.
Food: 1
Service: 1
The staff needs to learn customer service, and not make faces 24/7 that would make this place better
Atmosphere: 1
Food: 5
Service: 1
No capuchino!
No latte!
I don't know if the guy doesn't know how to do it or if he was lazy to do it, he never mention the machine was broken, so disappointed!
Service: 1
I'm sure the bagels would be fine, but the customer service was very unpleasant/ not kind at all. They need to ensure to hire employees that are willing kindly talk to customers in a decent manner. By the way, I went on a Saturday, and we were literally the only customers.
Atmosphere: 2
Service: 1
so expensive. its 2 75 for lipton brand tea... there is nothing speacial about this place and their bagels are no better.
I’ve given this place multiple chances because I really wanted to support a local bagel shop, but the service is consistently unpleasant. Every time I go in, the staff is rude or short with me for no reason.
The bagels themselves are decent, but it’s hard to enjoy them when the experience is so negative.
The service is very bad. Looks like the staff are always in a bad mud. You definitely don't feel welcome.
Been going to this place for a few months now and I can truly say that everytime I get serviced by Elisa she always greets me with a smile and positive attitude!
Fast service with drinks and food crafted with love. Highly recommend!
Restaurantji Recommends
I avoided going to Starbucks because I wanted to try the local coffee shop in my neighbourhood. Unfortunately I was disappointed with my decision. I ordered a hazelnut latte and my husband ordered a cream cheese bagel with a latte. The girl working there didn’t seem happy to be there. There was no lineup so no excuse to be grumpy. I told her it was my first time and she didn’t even smile. 2nd, my latte tasted burnt. The milk was over steamed and it didn’t taste right. Too bad. I won’t be coming back!
***WARNING ‼️ STAY AWAY***
This place is a dump! No shocker that every review is 1 star ; I know people wanted to give no stars, because I did. HORRIBLE ATTITUDE!
I work in the hospitality industry as a bellman. My job is to provide a service with a smile. The girl behind the counter forgot her manners and her smile at home, what a sad addition to a crumbling store. Not only did she look the part but she just had a bad attitude.
My wife’s tea was leaking everywhere out of the cup, and the girl behind the counter didn’t even bat an eye lash. The bagels were absolutely TASTELESS, blend and unappealing.
Another costumer was at the counter buying a coffee, when she was served the coffee she complained it was cold to the touch and the girl behind the counter proceeded to argue telling her the coffee was brewed an hour prior and they only refill when the coffee is empty.
Close your shop, you aren’t worthy of having a coffee shop let alone calling yourself a coffee shop.
This location has gone downhill. I used to love their bagels but the quality is not the same. The sizing is no longer consistent with a Montreal style bagel - half the bagel will be super thick and the other half is super thin. They also seemed stale and fell apart when trying to cut them in half. A lot of the cream cheeses they had in the fridge were a week expired. Will definitely not be returning to this location again.
Came by and was helped by ADNA! By far the most hard working and dedicated employee ive seen in years!! Was beyond patient and understanding when i neede help and guidance. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Nah this place isn’t it anymore. I work in the mall and come here daily. Alyssa is the only decent person who works here, besides all that 3 of there staff quit all at the same time. Since then this place has totally gone down hill. The blonde girl who is fairly new who works here is extremely rude, she’s always miserable and very quiet. I asked her to make my hot chocolate with milk as the others do and she fully makes it with water. She makes a fuss over it for no reason. The one time I came in here a couple weeks back she was looking for her pay and started crying and screaming her pay wasn’t at the store, and was somewhere else noneless she also mentioned she doesn’t know why they can’t put her cheque in the right location, she also mentioned she had to already drive so far for “this stupid job” well if the job is so stupid why are you working here?
She did it in front of a whole row of customers and acting like a 2 year old. She clearly doesn’t care to work here she is a complete embarrassment and shames customers.
I have appreciated the previous staff and including Alyssa who is still here to this day. She always makes my coffee or hot chocolate spot on. I will now not come in here when high maintenance blonde is in. But will come when Alyssa or the owner is here..
This post isn’t to shame or bash anybody it’s just to speak the truth on what I have seen since she has been working and have heard many other complaints too, I don’t enjoy coming here when she is on shift, and it’s sad because this place and the employees are top notch besides her self and I don’t appreciate hearing these things or not getting what I clearly asked for like (double double or milk in my hot chocolate) it’s not hard it’s just customer service. 🤷♀️
Atmosphere: 5
Food: 3
Service: 1
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