Pizza is always good. Service is aweful, especially at this location in Milton. Waited over 2 hrs for delivery… Unacceptable lack of accountability from the franchise. Pizza Nova is putting its name on below par franchises. I ended up ordering from pizza pizza..
Atmosphere: 3
Food: 4
Service: 1
Blunt Reviews
Lived in Milton my whole life always loved this place until I went for a slice and they burnt it. Not well done, rock hard burnt. I’ve worked at many pizza places, making/cooking/cutting them, doing the dishes, driving. I understand there’s lots to do sometimes but NEVER have we let a SLICE BURN and ignore the customer when they ask about it. Because of my pizza experience I was SO close to hopping over the counter and getting it myself… but wanted to see the look on the guys face when he realized what I was telling him, to take my slice out cuz it was burning. It was worth it, maybe he left bad, but that’s why you don’t go on your phone in front of customers either. You could easily smell it burning, and other customers in the store wondered what was going on. Easily could have been a fire if they just forget pizzas in a 400F oven… also They didn’t have those gourmet slices left even though I paid for them.. all they did was compensate me a $1 dip. Will not be going back to this location, told my friends about it and they said they stopped going to this place too after getting food poisoning. Absolutely crazy how the old hot spot for slices turned into an overpriced dump dive. The people working there seem very miserable, give them a raise maybe they’ll care to do their jobs right.
Atmosphere: 1
Food: 1
Service: 1
N
Good pizza.
Atmosphere: 4
Food: 4
Service: 5
Abdullah Mohammad
Great place to buy pizza ?
Atmosphere: 5
Food: 5
Service: 5
AB AL
Terrible attitude towards me for just asking him why does the order take a long time to get ready.
Service: 1
Kyle Toker
I ordered 55 minutes before closing and they cancelled my order because it was too late.
Eliza T
Delivery man was horrible, do not recommend. Very rude and entitled. Learn how to
Service: 1
jesus_sold_weed
Food was old. I asked if they had a deluxe. They said no and they were not planning on making any at 3
Great service and friendly staff! The food was delicious! I will definitely come back here again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Michel “Maximus” M
Terrible company they can't hold themselves accountable, can't communicate their delivery policy clearly and extremely rude to their customers.I have ordered pizza and I have been told that it will believers within 30-40 min, at 52m from my call I have called the company and asked them why they didn't deliver the pizza yet, so they told me they don't commit to delivery timeline!I have asked them why they didn't say clearly that they don't commit to delivery timeline, so they responded by "no one would tell you that!"I don't understand how pizza company can't commit to delivery timeline? What is the purpose of pizza delivery without commitment to time?I have the recording of the cctv camera and the phone records to prove that they tried to deliver the pizza after 53 to 55 min from my call.Never accept their proposal to get free pizza, they will give you bad name, they have no respect to their customers. Better to stay away from Franchizes who don't respect their customers, can't commit to delivery timeline and can't communicate their policy clearly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Stephanie Munyan
Quality definitely went down and they do not pay attention to mobile order instructions. No point spending extra money here.
Abby T
Disgusting behavior from staff!! He picked his nose then making the pizza without washing his hands! Was handling the cash and serving customers and touching everything then making the pizza with bare hands! I just left without ordering!
Pizza is always good. Service is aweful, especially at this location in Milton. Waited over 2 hrs for delivery… Unacceptable lack of accountability from the franchise. Pizza Nova is putting its name on below par franchises. I ended up ordering from pizza pizza..
Atmosphere: 3
Food: 4
Service: 1
Lived in Milton my whole life always loved this place until I went for a slice and they burnt it. Not well done, rock hard burnt. I’ve worked at many pizza places, making/cooking/cutting them, doing the dishes, driving. I understand there’s lots to do sometimes but NEVER have we let a SLICE BURN and ignore the customer when they ask about it. Because of my pizza experience I was SO close to hopping over the counter and getting it myself… but wanted to see the look on the guys face when he realized what I was telling him, to take my slice out cuz it was burning. It was worth it, maybe he left bad, but that’s why you don’t go on your phone in front of customers either. You could easily smell it burning, and other customers in the store wondered what was going on. Easily could have been a fire if they just forget pizzas in a 400F oven… also They didn’t have those gourmet slices left even though I paid for them.. all they did was compensate me a $1 dip. Will not be going back to this location, told my friends about it and they said they stopped going to this place too after getting food poisoning. Absolutely crazy how the old hot spot for slices turned into an overpriced dump dive. The people working there seem very miserable, give them a raise maybe they’ll care to do their jobs right.
Atmosphere: 1
Food: 1
Service: 1
Good pizza.
Atmosphere: 4
Food: 4
Service: 5
Great place to buy pizza ?
Atmosphere: 5
Food: 5
Service: 5
Terrible attitude towards me for just asking him why does the order take a long time to get ready.
Service: 1
I ordered 55 minutes before closing and they cancelled my order because it was too late.
Delivery man was horrible, do not recommend. Very rude and entitled. Learn how to
Service: 1
Food was old. I asked if they had a deluxe. They said no and they were not planning on making any at 3
Atmosphere: 1
Food: 1
Service: 1
Best pizza to get in Canada!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
bad delivery service
Restaurantji Recommends
Great service and friendly staff! The food was delicious! I will definitely come back here again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Terrible company they can't hold themselves accountable, can't communicate their delivery policy clearly and extremely rude to their customers.I have ordered pizza and I have been told that it will believers within 30-40 min, at 52m from my call I have called the company and asked them why they didn't deliver the pizza yet, so they told me they don't commit to delivery timeline!I have asked them why they didn't say clearly that they don't commit to delivery timeline, so they responded by "no one would tell you that!"I don't understand how pizza company can't commit to delivery timeline? What is the purpose of pizza delivery without commitment to time?I have the recording of the cctv camera and the phone records to prove that they tried to deliver the pizza after 53 to 55 min from my call.Never accept their proposal to get free pizza, they will give you bad name, they have no respect to their customers. Better to stay away from Franchizes who don't respect their customers, can't commit to delivery timeline and can't communicate their policy clearly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Quality definitely went down and they do not pay attention to mobile order instructions. No point spending extra money here.
Disgusting behavior from staff!! He picked his nose then making the pizza without washing his hands! Was handling the cash and serving customers and touching everything then making the pizza with bare hands! I just left without ordering!
Atmosphere: 1
Food: 1
Service: 1
Keep up the good work ?