I got extreme food poisoning from this restaurant, I have never been so violently ill in my life. I ate the Veggie dumplings and Beef Kimchi rice bowl. The whole meal cost about $35 without a drink. Sad. As a chef, Please take food safety seriously. It was a horrific couple days following.
Atmosphere: 5
Food: 1
Service: 1
baiju pereppadan
Fabulous food, excellent service.
Lorna D
We arrived at the airport for a late flight and decided we would have dinner at Acers. The food was excellent. We had the California rolls, fried rice, avocado salad and a vegetarian curry. The food was hot and very tasty. The California rolls and fried rice were my favourite. All the staff were friendly and accommodating. If you are in terminal 3 looking to eat, we would definitely recommend Acer.
Sarah G
We were here at the airport barely on any sleep. The food and the service perked us right up! The food was 10/10 and was just what we needed! Definitely recommend! The lounge music was awesome as well! We loved the tablets to order quick and easy and payment was at our finger tips so we didn't have to wait for a bill!
HelenF874
Staff here are the worst in any airport in the world that I’ve ever been to: they sit at the side ages talking and giving each other massages before serving you; they barely make eye contact; they repeat the same thing louder if you ask any question; they gesture and point rather than speak to you; they walk off without giving you your items then tap their mates to serve you. No wonder people don’t tip them. Don’t drink or eat from here if there are other options folks, you’ve been warned! Visit was 27.10.22 21.30.
Amanda C
There were many things wrong with this restaurant. First off, a human does not welcome you in or take your order; you order on an iPad on your table. We had breakfast and the selection seemed OK, but there was no way to customize anything, ask for condiments, or even order a glass of water. It then asks for payment, which includes an option for a tip. I don't know about you, but I like to see how the service is before I tip. I ordered an omelette - it probably would have been good if it were warm. The coffee was so weak it was like lukewarm water with cream in it. The cheese inside wasn't melted, it wasn't even warm. On the positive side, the human who served the food to us was very helpful and ran back and forth from who-knows-where to get drinks, condiments, etc.
Hakan Günana
(Translated by Google) A wonderful place.(Original)Muhteşem bir Mekan.
PookyCake
Acer Sushi restaurant is part of a string of new eateries to pop up in Toronto’s Pearson Airport between 2014 and 2015. These establishments, all with celebrity chefs attached to them, were meant to elevate Pearson’s lackluster fare to that of “first class” and thus represent a sort of “restaurant boom,” or so said the Globe and Mail in a 2014 article. At the time, Acer was lauded as one of the best of this new lot because it featured “tantalizing fresh ingredients” and had celebrity chef Guy Rubino attached to it; thus, it had to be good, right? After all, Guy Rubino – an Italian – was the Executive Chef and Co-owner of two of Toronto’s most critically acclaimed fine dining restaurants, Rain and Luce (both since closed). Known for his “authentic” approach to Japanese cuisine, one could reasonably assume he’d take the same approach here. I mean, I doubt he’d go the route of Krusty the Clown and just shamelessly attach his name to a product? Oh, he did? That’s right, but so too have all the other celebrity chefs who’ve attached their names to restaurants at YYZ. All of these eateries are “consultant” deals, though the chefs – including Rubino – are allegedly involved in menu development and quality control. That’s a pretty sweet deal, though in my experience the “quality control” aspect rarely – if ever – pans out (I’m thinking of you Wolfgang Puck and Roger Mooking). Acer Sushi is located in Pearson’s Terminal 3, past security in the International departures area (near Gate C-36). It features a large, hyper-modern dining area. Each seat is equipped with an iPad, which is where you place your order and pay. You can also use it to entertain yourself while waiting for your food to arrive. It’s an interesting concept but, as the last reviewer pointed out, it makes one question the necessity of giving a tip for service; after all, a gratuity is meant for exceptional service. It should not be expected “just because,” but such is the world we live in, I suppose. I first had the opportunity to dine here in 2015 while waiting for a flight to Amsterdam. At the time, I remember being fairly impressed with the food offerings because they did look slightly elevated compared to what one normally anticipates at an airport. Additionally, I also thought the taste was pretty exceptional; I mean, who expects to get freshly made sushi at an airport departure terminal? At best, the most we can usually hope for is your typical “to go” sushi that one might see in a mall food court. Not here, though, so it was win-win. The price was a bit on the high end, but I forgave it back then because, well, that’s typical of an airport. When I returned here five years later, I admit to being somewhat surprised at seeing Acer Sushi still in existence; usually, airport restaurants don’t tend to have a long life expectancy. Thus, after snapping a couple photos of Air Transat’s A310, I decided to sit down and have a little snack treat of ramen, prawns (w/ bok choy) and a California roll. This time, the food was a bit of a mixed bag when it came to quality. The California roll was still nicely done and looked rather “artsy” for airport sushi. The ratio of rice to filling was good, the cucumber fresh and the flavours all there. The prawns were succulent and tasty, but for the price paid I was hoping for more than 4 prawns atop a small mountain of bok choy. Finally, the ramen was little better than instant noodles and is really unbecoming of Guy Rubino. Because of the increased price point, I have to wonder if the value for money is still there? Even for airport cuisine, this is pretty “up there.” FOOD: 3.5/5 SERVICE: 3/5 VALUE: 2.75/5 RECOMMENDATION: While the critics may hail Acer as one of “YYZ’s Seven Standouts” able to give Pearson Airport the ability to “rival downtown [Toronto] for quality and choice,” I just don’t see it here in 2020. Like Roger Mooking, I think Guy Rubino is using the captive airport audience for a money grab. I mean, don’t get me wrong. The food is good for airport cuisine, but the monetary value is severely lacking. Very mild recommen
Chulaka Ailapperuma
The food is so bad that a dried soup bowl would taste better than the ramen I had here.
The concept of ordering via a tablet, and then the wait staff expecting a tip was strange. You place the order and pay by the tablet located on the table and they bring you the food, so why do they expect a gratuity. They didn't do anything to earn it! The food was average and the price high, in future will have a full meal elsewhere and just a snack at this airport.
181natt
Service was slow and I arrived around 8:30 pm for a red eye flight. Ordered 2 glasses of Ontario wine and it cost me a fortune. Food on menu was also way over-priced.
5 star to Gianni. Great espresso martini!
I got extreme food poisoning from this restaurant, I have never been so violently ill in my life. I ate the Veggie dumplings and Beef Kimchi rice bowl. The whole meal cost about $35 without a drink. Sad. As a chef, Please take food safety seriously. It was a horrific couple days following.
Atmosphere: 5
Food: 1
Service: 1
Fabulous food, excellent service.
We arrived at the airport for a late flight and decided we would have dinner at Acers. The food was excellent. We had the California rolls, fried rice, avocado salad and a vegetarian curry. The food was hot and very tasty. The California rolls and fried rice were my favourite. All the staff were friendly and accommodating. If you are in terminal 3 looking to eat, we would definitely recommend Acer.
We were here at the airport barely on any sleep. The food and the service perked us right up! The food was 10/10 and was just what we needed! Definitely recommend! The lounge music was awesome as well! We loved the tablets to order quick and easy and payment was at our finger tips so we didn't have to wait for a bill!
Staff here are the worst in any airport in the world that I’ve ever been to: they sit at the side ages talking and giving each other massages before serving you; they barely make eye contact; they repeat the same thing louder if you ask any question; they gesture and point rather than speak to you; they walk off without giving you your items then tap their mates to serve you. No wonder people don’t tip them. Don’t drink or eat from here if there are other options folks, you’ve been warned! Visit was 27.10.22 21.30.
There were many things wrong with this restaurant. First off, a human does not welcome you in or take your order; you order on an iPad on your table. We had breakfast and the selection seemed OK, but there was no way to customize anything, ask for condiments, or even order a glass of water. It then asks for payment, which includes an option for a tip. I don't know about you, but I like to see how the service is before I tip. I ordered an omelette - it probably would have been good if it were warm. The coffee was so weak it was like lukewarm water with cream in it. The cheese inside wasn't melted, it wasn't even warm. On the positive side, the human who served the food to us was very helpful and ran back and forth from who-knows-where to get drinks, condiments, etc.
(Translated by Google) A wonderful place.(Original)Muhteşem bir Mekan.
Acer Sushi restaurant is part of a string of new eateries to pop up in Toronto’s Pearson Airport between 2014 and 2015. These establishments, all with celebrity chefs attached to them, were meant to elevate Pearson’s lackluster fare to that of “first class” and thus represent a sort of “restaurant boom,” or so said the Globe and Mail in a 2014 article. At the time, Acer was lauded as one of the best of this new lot because it featured “tantalizing fresh ingredients” and had celebrity chef Guy Rubino attached to it; thus, it had to be good, right? After all, Guy Rubino – an Italian – was the Executive Chef and Co-owner of two of Toronto’s most critically acclaimed fine dining restaurants, Rain and Luce (both since closed). Known for his “authentic” approach to Japanese cuisine, one could reasonably assume he’d take the same approach here. I mean, I doubt he’d go the route of Krusty the Clown and just shamelessly attach his name to a product? Oh, he did? That’s right, but so too have all the other celebrity chefs who’ve attached their names to restaurants at YYZ. All of these eateries are “consultant” deals, though the chefs – including Rubino – are allegedly involved in menu development and quality control. That’s a pretty sweet deal, though in my experience the “quality control” aspect rarely – if ever – pans out (I’m thinking of you Wolfgang Puck and Roger Mooking). Acer Sushi is located in Pearson’s Terminal 3, past security in the International departures area (near Gate C-36). It features a large, hyper-modern dining area. Each seat is equipped with an iPad, which is where you place your order and pay. You can also use it to entertain yourself while waiting for your food to arrive. It’s an interesting concept but, as the last reviewer pointed out, it makes one question the necessity of giving a tip for service; after all, a gratuity is meant for exceptional service. It should not be expected “just because,” but such is the world we live in, I suppose. I first had the opportunity to dine here in 2015 while waiting for a flight to Amsterdam. At the time, I remember being fairly impressed with the food offerings because they did look slightly elevated compared to what one normally anticipates at an airport. Additionally, I also thought the taste was pretty exceptional; I mean, who expects to get freshly made sushi at an airport departure terminal? At best, the most we can usually hope for is your typical “to go” sushi that one might see in a mall food court. Not here, though, so it was win-win. The price was a bit on the high end, but I forgave it back then because, well, that’s typical of an airport. When I returned here five years later, I admit to being somewhat surprised at seeing Acer Sushi still in existence; usually, airport restaurants don’t tend to have a long life expectancy. Thus, after snapping a couple photos of Air Transat’s A310, I decided to sit down and have a little snack treat of ramen, prawns (w/ bok choy) and a California roll. This time, the food was a bit of a mixed bag when it came to quality. The California roll was still nicely done and looked rather “artsy” for airport sushi. The ratio of rice to filling was good, the cucumber fresh and the flavours all there. The prawns were succulent and tasty, but for the price paid I was hoping for more than 4 prawns atop a small mountain of bok choy. Finally, the ramen was little better than instant noodles and is really unbecoming of Guy Rubino. Because of the increased price point, I have to wonder if the value for money is still there? Even for airport cuisine, this is pretty “up there.” FOOD: 3.5/5 SERVICE: 3/5 VALUE: 2.75/5 RECOMMENDATION: While the critics may hail Acer as one of “YYZ’s Seven Standouts” able to give Pearson Airport the ability to “rival downtown [Toronto] for quality and choice,” I just don’t see it here in 2020. Like Roger Mooking, I think Guy Rubino is using the captive airport audience for a money grab. I mean, don’t get me wrong. The food is good for airport cuisine, but the monetary value is severely lacking. Very mild recommen
The food is so bad that a dried soup bowl would taste better than the ramen I had here.
Restaurantji Recommends
The concept of ordering via a tablet, and then the wait staff expecting a tip was strange. You place the order and pay by the tablet located on the table and they bring you the food, so why do they expect a gratuity. They didn't do anything to earn it! The food was average and the price high, in future will have a full meal elsewhere and just a snack at this airport.
Service was slow and I arrived around 8:30 pm for a red eye flight. Ordered 2 glasses of Ontario wine and it cost me a fortune. Food on menu was also way over-priced.
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