Hawra provided excellent service and helped us order just the right amount of food. The food was fresh, delicious, and definitely worth recommending for a great dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Chicken, Family Mix Mashawi
Imad Aslam
Visited the place with several friends, it was a great experience. The staff were very welcoming and the food quality outstanding. Certainly recommend!
Atmosphere: 5
Food: 5
Service: 5
Marcela Rivas
Food is DELICIOUS!!!! Service was GREAT!!! CLEAN AND NICE MUSIC LOVED THE EXPERIENCE WILL DEFINITELY BE BACK My server was Hawra and she was AMAZING !!!!! SWEET AND
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Chicken, Family Mix Mashawi, Shish Taouk
Syed Ali
Best food. Hawraa is THE BEST BEST BEST. will definitely be coming back.
Suad Dajani
Lovely Atmosphere. Delicious food and wonderful service. Highly recommend Hawraa was amazing
Atmosphere: 5
Food: 5
Service: 5
Huzefa Abbas
Amazing authentic Palestinian flavors!! Loved the unique twists to Mediterranean dishes
Atmosphere: 5
Food: 5
Service: 5
M. Ashraf
Excellent 👌
Atmosphere: 5
Food: 5
Service: 5
Qusai Khader
Nice place with good food quality and service.
Atmosphere: 5
Food: 5
Service: 5
Bashar Al-shawwa
Delicious traditional Palestinian food, staff so friendly
Vegetarian options: Rich menu
Atmosphere: 5
Food: 5
Service: 5
JP Diab
We visited Beit Sitty yesterday to celebrate my mother’s birthday. First, I want to commend the food—it was delicious. We ordered the family platter, which included assorted meats, rice, two salads, and garlic potatoes. Everything was flavorful and well-prepared.
However, I feel the restaurant needs to address some important details, particularly customer service, if they aim to attract a broader clientele beyond Middle Eastern customers. While our waitress was friendly and attentive, the wait time between courses was quite long.
One major concern was the drinks. I ordered Coke Zero but was served a can of “Our Compliments” zero sugar cola, for which I was charged $3 per can. I ended up paying $6 for two cans of a store-brand soda. Most restaurants offer fountain drinks, which are refillable and feel more appropriate for the price.
The atmosphere was also an issue. The music was extremely loud, and we had to ask them to turn it down just to have a conversation. Guests typically come to a restaurant to enjoy both food and company, not to have their conversations drowned out by music.
There were also small details that added up. For example, when I asked for a glass for my drink, they brought me a plastic cup. Additionally, the garlic sauce portion for our platter was tiny—just a 1-ounce container for five people. When we asked for more, we were charged $1 for each additional ounce.
Overall, our bill came to about $200 after the tip. While the food quality justified the cost, the sit-in experience left much to be desired. If Beit Sitty can improve its customer service and focus on these finer details, it would make a huge difference. For now, I can only give them 3 stars based on the excellent food.
💯 recommended 100 percent authentic People in mississauga are so lucky to have this delicious food accessible ولا غلطة I would go there every week if I was living there.
Atmosphere: 5
Food: 5
Service: 5
Skye
The filet mignon and kafta skewers are really good and the potatoes and fatoush were also good. The food wasn't bad, but the servings are a joke. One singular plate of rice for a family mix for $125? And one singular plate of fatoush and potatoes? And they have the audacity to charge $4 for a single can of cola, that isn't even brand-name, but Selection. I understand the whole boycotting thing, but to still charge $4 for a can is actually insane.
Also, %18 "gratitude fee" is nuts. That is way, way too much. The servers are really rude about it too and they're so sassy for absolutely no reason. Just glaring at us the whole time and gossiping in front of other customers.
The food is good, but in my opinion the prices are reflective of a greedy owner, and the servers are rude and have an attitude. Relax, this isn't Toronto. Don't think I'll recommend this restaurant to anyone I know moving forward.
Edit: The owner gets defensive to criticism and only responds well to positive comments. Both the server and the owner in person were condescending to us about the 10+ group fee despite the fact there was absolutely no set up whatsoever. So I lowered the rating to one star.
If you're receiving criticism, as a business owner, no matter how harsh it is, you have to take it and figure out how to move forward and be better. All feedback is useful feedback. If your ego is this easily bruised, maybe you shouldn't be running a business.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Family Mix Mashawi, Bottled Water, Shish Tauok
Hazim Aldujaili
Visited for the first time and it impressed me and family. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Ghena Z
Way too expensive, food is oky but portion is too little. Also, the staff seems stressed out and unfriendly. I'm not coming back.
Monica Mitra Chaudhuri
Amazing food and incredible service for our large group! Everyone was raving about the food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Kunafa, Family Mix Mashawi
Hawra provided excellent service and helped us order just the right amount of food. The food was fresh, delicious, and definitely worth recommending for a great dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Chicken, Family Mix Mashawi
Visited the place with several friends, it was a great experience. The staff were very welcoming and the food quality outstanding. Certainly recommend!
Atmosphere: 5
Food: 5
Service: 5
Food is DELICIOUS!!!! Service was GREAT!!! CLEAN AND NICE MUSIC LOVED THE EXPERIENCE WILL DEFINITELY BE BACK
My server was Hawra and she was AMAZING !!!!! SWEET AND
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Chicken, Family Mix Mashawi, Shish Taouk
Best food. Hawraa is THE BEST BEST BEST. will definitely be coming back.
Lovely Atmosphere. Delicious food and wonderful service. Highly recommend
Hawraa was amazing
Atmosphere: 5
Food: 5
Service: 5
Amazing authentic Palestinian flavors!! Loved the unique twists to Mediterranean dishes
Atmosphere: 5
Food: 5
Service: 5
Excellent 👌
Atmosphere: 5
Food: 5
Service: 5
Nice place with good food quality and service.
Atmosphere: 5
Food: 5
Service: 5
Delicious traditional Palestinian food, staff so friendly
Vegetarian options: Rich menu
Atmosphere: 5
Food: 5
Service: 5
We visited Beit Sitty yesterday to celebrate my mother’s birthday. First, I want to commend the food—it was delicious. We ordered the family platter, which included assorted meats, rice, two salads, and garlic potatoes. Everything was flavorful and well-prepared.
However, I feel the restaurant needs to address some important details, particularly customer service, if they aim to attract a broader clientele beyond Middle Eastern customers. While our waitress was friendly and attentive, the wait time between courses was quite long.
One major concern was the drinks. I ordered Coke Zero but was served a can of “Our Compliments” zero sugar cola, for which I was charged $3 per can. I ended up paying $6 for two cans of a store-brand soda. Most restaurants offer fountain drinks, which are refillable and feel more appropriate for the price.
The atmosphere was also an issue. The music was extremely loud, and we had to ask them to turn it down just to have a conversation. Guests typically come to a restaurant to enjoy both food and company, not to have their conversations drowned out by music.
There were also small details that added up. For example, when I asked for a glass for my drink, they brought me a plastic cup. Additionally, the garlic sauce portion for our platter was tiny—just a 1-ounce container for five people. When we asked for more, we were charged $1 for each additional ounce.
Overall, our bill came to about $200 after the tip. While the food quality justified the cost, the sit-in experience left much to be desired. If Beit Sitty can improve its customer service and focus on these finer details, it would make a huge difference. For now, I can only give them 3 stars based on the excellent food.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Family Mix Mashawi
Restaurantji Recommends
💯 recommended
100 percent authentic
People in mississauga are so lucky to have this delicious food accessible
ولا غلطة
I would go there every week if I was living there.
Atmosphere: 5
Food: 5
Service: 5
The filet mignon and kafta skewers are really good and the potatoes and fatoush were also good. The food wasn't bad, but the servings are a joke. One singular plate of rice for a family mix for $125? And one singular plate of fatoush and potatoes? And they have the audacity to charge $4 for a single can of cola, that isn't even brand-name, but Selection. I understand the whole boycotting thing, but to still charge $4 for a can is actually insane.
Also, %18 "gratitude fee" is nuts. That is way, way too much. The servers are really rude about it too and they're so sassy for absolutely no reason. Just glaring at us the whole time and gossiping in front of other customers.
The food is good, but in my opinion the prices are reflective of a greedy owner, and the servers are rude and have an attitude. Relax, this isn't Toronto. Don't think I'll recommend this restaurant to anyone I know moving forward.
Edit: The owner gets defensive to criticism and only responds well to positive comments. Both the server and the owner in person were condescending to us about the 10+ group fee despite the fact there was absolutely no set up whatsoever. So I lowered the rating to one star.
If you're receiving criticism, as a business owner, no matter how harsh it is, you have to take it and figure out how to move forward and be better. All feedback is useful feedback. If your ego is this easily bruised, maybe you shouldn't be running a business.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Family Mix Mashawi, Bottled Water, Shish Tauok
Visited for the first time and it impressed me and family. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Way too expensive, food is oky but portion is too little. Also, the staff seems stressed out and unfriendly. I'm not coming back.
Amazing food and incredible service for our large group! Everyone was raving about the food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Kunafa, Family Mix Mashawi
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