Lemongrass Chicken box just had jasmine rice.Hardly any chicken or veggies compared to rice.Waste of
Atmosphere: 3
Food: 1
Service: 2
ColorMe NA
Didn’t get cutlery with my Uber delivery order … I’m not sure how I’m supposed to eat my lunch? Ridiculous.
Service: 1
carleyllauzon
the guy working was very helpful; i’ve never eaten here before so i got the build-your-own-box, and he explained what everything was and let me try the sauces before choosing. the food itself is genuinely very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Chicken Box, Roasted Edamame, Crushed Peanuts, Lemongrass Chicken
shy s
Vegans and Vegetarians DO NOTEAT HERE. THEY COOK MEAT AND TOFU ON THE SAME SKULLET AMD I AM NOT SURE THEY CLEAN THE SKULLETS PROPERTY IN BETWEEN.
nanc.y.b
Most definitely one of the best options in the food court. Their staff are always happy and full of energy!I really enjoy their bento boxes as it gives me a good selection to please the taste buds.I also tried their calamari. It was absolutely delicious… cooked to perfection!
Atmosphere: 5
Food: 5
Service: 5
Niti Ruparel
Horrible food, arrogant staff and manager only argues and they don’t even try to understand or fix the situationSalted pad thai noodles with vinegar ! Thats all it tastes likeWaste of money !!Tried to call manager and instead of asking how can we make it better they said what do you want ? Ridiculous attitude
Atmosphere: 1
Food: 1
Service: 1
pawan mahesh
Garbage food, the girl (Jot) at front doesn’t care at all. The way they speak to the customer is not how you stay in business, she tried to call her boss and we got an explanation if you choose spicy it will get more flavour in the pad Thai, if you don’t order spicy it will just have salt pepperDon’t waste your time and moneyTry something betterWhile we were trying to explain she was on her phone and started laughing about the issue.I wish i can give 0 star
Parminder Bhatti
I like the food but apart from that i love the service i went there in the morning their service was so good the server was so polite and positive she was so helpfull i would love to pay a visit again i am not sure if i am right i think her name was jot. Only basil box offers such a food and service in the food court .made my day ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Mix Salad
Jaz
They were so nice and helpful I always have a great experience coming here..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemongrass Chicken
Aneet sandhu
The server was so pushy and food was just oil. I know they use Canola oil already but the amount is just unnecessary. My whole napkin was covered by oil after trying to wipe it from my mouth and the box was glistening. Feel sick after eating.
The food is always so amazing here! They are generous with the toppings. Always a go to if I am ever doubt at square one! The bao buns are one of my favourites because the lemon grass chicken is so flavourful! Highly recommend. I lowered the service rating because on September 16th (around 7pm) we had a really bad experience with the lady that worked there. She was rude and unnecessarily difficult (we haven’t experienced this here before so it could be just the lady). The guy working with her was so much nicer!
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Create Your Own Chicken Box
Birinder Sidhu
Service was great however worst pad thai I have had. The flavors were way off too much lime and never had corn in pad thai before.
Atmosphere: 5
Food: 1
Service: 5
Nashid
Easy choice in the mall for so many reasons. The service is so quick and easy. The food is always steaming hot when you get it. There is a strong variety in ingredients, toppings, and customization. There are plenty of healthy options and none of them taste like healthy food trying to masquerade as fast food. A regular box is super filling (i’m 6’3 and 210lbs and I can barely finish one of these) and it comes to about $14 after tax. During my shifts at Square One, this is overwhelmingly the best choice. the staff are all super friendly and are *usually* generous with the protein servings. Beware that they use peanuts and other nuts in their food though, in case you have allergies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Chicken Box
R C
Amazing customer service!! The manager was so friendly and kind and fulfilled my order to perfection. The Chicken Pad Thai was delicious and was a healthier option especially compared to every thing else offered at the food court. The Thai Iced Tea was so tasty and really hit the spot on this hot summer day. Highly recommend Basil Box ?
Atmosphere: 5
Food: 5
Service: 5
Rick K
Nice place to grab lunch options, you can customize your bowl as your preferences and all flavours are
Lemongrass Chicken box just had jasmine rice.Hardly any chicken or veggies compared to rice.Waste of
Atmosphere: 3
Food: 1
Service: 2
Didn’t get cutlery with my Uber delivery order … I’m not sure how I’m supposed to eat my lunch? Ridiculous.
Service: 1
the guy working was very helpful; i’ve never eaten here before so i got the build-your-own-box, and he explained what everything was and let me try the sauces before choosing. the food itself is genuinely very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Chicken Box, Roasted Edamame, Crushed Peanuts, Lemongrass Chicken
Vegans and Vegetarians DO NOTEAT HERE. THEY COOK MEAT AND TOFU ON THE SAME SKULLET AMD I AM NOT SURE THEY CLEAN THE SKULLETS PROPERTY IN BETWEEN.
Most definitely one of the best options in the food court. Their staff are always happy and full of energy!I really enjoy their bento boxes as it gives me a good selection to please the taste buds.I also tried their calamari. It was absolutely delicious… cooked to perfection!
Atmosphere: 5
Food: 5
Service: 5
Horrible food, arrogant staff and manager only argues and they don’t even try to understand or fix the situationSalted pad thai noodles with vinegar ! Thats all it tastes likeWaste of money !!Tried to call manager and instead of asking how can we make it better they said what do you want ? Ridiculous attitude
Atmosphere: 1
Food: 1
Service: 1
Garbage food, the girl (Jot) at front doesn’t care at all. The way they speak to the customer is not how you stay in business, she tried to call her boss and we got an explanation if you choose spicy it will get more flavour in the pad Thai, if you don’t order spicy it will just have salt pepperDon’t waste your time and moneyTry something betterWhile we were trying to explain she was on her phone and started laughing about the issue.I wish i can give 0 star
I like the food but apart from that i love the service i went there in the morning their service was so good the server was so polite and positive she was so helpfull i would love to pay a visit again i am not sure if i am right i think her name was jot. Only basil box offers such a food and service in the food court .made my day ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Mix Salad
They were so nice and helpful I always have a great experience coming here..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemongrass Chicken
The server was so pushy and food was just oil. I know they use Canola oil already but the amount is just unnecessary. My whole napkin was covered by oil after trying to wipe it from my mouth and the box was glistening. Feel sick after eating.
Food: 2
Service: 1
Restaurantji Recommends
The food is always so amazing here! They are generous with the toppings. Always a go to if I am ever doubt at square one! The bao buns are one of my favourites because the lemon grass chicken is so flavourful! Highly recommend. I lowered the service rating because on September 16th (around 7pm) we had a really bad experience with the lady that worked there. She was rude and unnecessarily difficult (we haven’t experienced this here before so it could be just the lady). The guy working with her was so much nicer!
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Create Your Own Chicken Box
Service was great however worst pad thai I have had. The flavors were way off too much lime and never had corn in pad thai before.
Atmosphere: 5
Food: 1
Service: 5
Easy choice in the mall for so many reasons. The service is so quick and easy. The food is always steaming hot when you get it. There is a strong variety in ingredients, toppings, and customization. There are plenty of healthy options and none of them taste like healthy food trying to masquerade as fast food. A regular box is super filling (i’m 6’3 and 210lbs and I can barely finish one of these) and it comes to about $14 after tax. During my shifts at Square One, this is overwhelmingly the best choice. the staff are all super friendly and are *usually* generous with the protein servings. Beware that they use peanuts and other nuts in their food though, in case you have allergies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Chicken Box
Amazing customer service!! The manager was so friendly and kind and fulfilled my order to perfection. The Chicken Pad Thai was delicious and was a healthier option especially compared to every thing else offered at the food court. The Thai Iced Tea was so tasty and really hit the spot on this hot summer day. Highly recommend Basil Box ?
Atmosphere: 5
Food: 5
Service: 5
Nice place to grab lunch options, you can customize your bowl as your preferences and all flavours are
Atmosphere: 4
Food: 4
Service: 5