Baskin-Robbins

While the staff were friendly & personable & the store not busy, it was a most disappointing experience overall.

When you pay nearly $ 13.00 for a banana split, one does hope that it resembles, somewhat, the photo on display. Yes, creative & artistic liberties are oft-times taken in photographic representations by overzealous marketing staff; however, some things are relatively easy to duplicate.

Case in point: 3 cherries depicted in the photographic representation with 1 neatly nestled on each of 3 little peaked swirls of whipped cream which thenselves are nestled atop each of 3 scoops of ice cream. Whipped topping sufficient for each scoop of ice cream - that is fresh enough to maintain its form & shape.

What did I receive?

One cherry sinking in the middle of the saddest whipped cream I have seen in a very long while.

Though the A/C was blasting sufficiently that those who accompanied me to this locale made haste in consuming their sundaes (they were uncomfortably cold) in order to exit this most chilly domain, my whipped cream looked like it had seen a heat wave & was a limp survivor of same as it lay prostrate across the ice cream as though dejected, limp & mournful - if whipped cream had feelings, I would say this one was depressed & devoid of the will to get up & in need of urgent intervention of the fresh, high-pressured canister kind. If this came from a canister of Reddi-whip it was either way past ready or it was the remnants, the dregs if you will, of a canister left without sufficient pressure to give it form.

It had little form just a slight swirling as though it was a tired snake of whipped cream trying & failing to wind across part of the top of the banana split.

In truth, it reminded me of the dregs of a can or canister of whipped cream devoid of enough mixture & pressure to form any coherent shape, let alone maintain it.

So pitiful & unstable was it, I could not wait for my group to receive their sundaes before I commenced eating because it was melting that quickly into a liquid pool of its former self (pre-pressurization & processing).

Since I do not live in a city & cannot get to a Baskin Robbins very often, the disappointment in this confection, its presentation coupled with the cost for substandard fare really does leave me with a bitter taste in my mouth, & as I pen this, indigestion in my tummy.

In hindsight, I should have refused it & asked for a refund.

Now, instead, I am on the hunt for Tums.

On the plus side, this experience should be good for my waistline as it is doubtful I will be tempted towards eating banana splits for some time.

bad service girl was rude and rushed my family, when we were the only ones in the building and was no where close to closing time.

The staff was really personable and recommended ice cream combinations that tasted amazing. They gave my son a free cup when he was afraid his cone would spill and there was a really good vibe.

Great service

Atmosphere: 5

Food: 5

Service: 5

BR ice cream is always good, but this place was filthy, with dirty floors and tables, and rubbish everywhere. I witnessed one staff member put a slab of ice cream from a cake into a tub with her bare hands twice, and then she wiped her hands on her pants and served a customer. Her finger prints were visible on these slabs. This branch desperately needs to have its staff retrained.

Atmosphere: 1

Food: 3

Service: 2

Friendly staff 😊

Food: 5

Service: 5

Great place

Kid-friendliness: Wide choice for kids.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry, Waffle in Cup with 3 Icecream

We have been going since 2003 when we moved here .always great stop

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone with 2 Scoops of Ice Cream, Oreo 2 Layer Ice Cream Cake, Pralines and Cream Ice Cream, Frozen Cake, Made with Coffee & Ice Cream, Polar Pizza, Made with Frozen Yogurt & Banana, Strawberry, Waffle in Cup with 3 Icecream

You can’t go wrong with Baskin

Atmosphere: 5

Food: 5

Service: 5

This place serves Halal ice cream only. Only 2-3 options are non-halal. Does that make sense!!
They force us to go for HALAL ice cream. And that’s against other religions. They should shut this store.

Atmosphere: 1

Food: 1

Service: 1

Ice cream was delicious as usual.
Anshul, the young man who served my family and I, was exceptionally patient, polite, friendly, and helpful. He made our visit a great one.

Kid-friendliness: Anshul, the young man who served my family and I was exceptionally patient and friendly with my kids. Lots of flavours that appeal to kids available at Baskin Robbins.

Atmosphere: 5

Food: 5

Service: 5

Ice cream was delicious as usual.
Anshul, the young man who served my family and I, was exceptionally patient, polite, friendly, and helpful. He made our visit a great one.

Kid-friendliness: Anshul, the young man who served my family and I was exceptionally patient and friendly with my kids. Lots of flavours that appeal to kids available at Baskin Robbins.

Atmosphere: 5

Food: 5

Service: 5

My favorite place to eat ice cream, Mango tango best mango flavor ever

Atmosphere: 4

Food: 5

Service: 4

The floor is often dirty. The garbage bin is always full to its mouth.

Atmosphere: 1

My Daughter's birthday cake order was very misleading from what I ordered online. The cake was extremely small for 40 dollars. It look like it's for a baby or a personal sized cake. I was so embarrassed presenting this tiny ice cream cup cake. I will not be ordering again not worth the price.