Worst place to dine in, will never go back here. The management is super incompetent and likes embarassing there fellow employees infront of public eye.
Atmosphere: 1
Food: 1
Service: 1
Vedanand Doollah
Terrible customer service from Anup the manager on duty during 7.30pm at Aimco & Dixie. Lack of professionalism and disrespectful on how to deal with customer's order. He was too lazy to change the order just because we ask for halal option. And started frustrating and warn us to next time to mention halal prior of placing an order and now he will have to re-start the order again. And he started giving us a long lecture about how he have to redo the order. What a shame with rudeness and total Laziness. takes too long to place the order on the phone, we ended up ordering from a different boston restaurant 😒.
Atmosphere: 1
Food: 1
Service: 1
A. Burmaster
Had a team supper here and the service and staff were amazing. Very friendly and understanding with kids.
Atmosphere: 5
Food: 5
Service: 5
Dan Runo
Great kids birthday party, organized and well managed
Sukhmanjot Singh
Savera was the best server ive ever had and I definitely recommend coming and asking for her
Atmosphere: 5
Food: 5
Service: 5
Christian necklace
This was one of the worst dining experiences I’ve ever had. The staff were openly rude, dismissive, and completely unprofessional. No customer should be treated with such disrespect — especially when all I wanted was to enjoy some time, which even got worse after seeing their rude, miserable faces. Their attitude was unacceptable and felt personal. Boston Pizza should hold its staff accountable, because behavior like this drives customers away and damages the reputation of the entire brand.
Simran Johal
Worst customer service I’ve ever experienced at a Boston Pizza. The two servers working there were unbelievably rude, unprofessional, and completely disrespectful. If this is what they call customer service, it’s a disgrace. Management needs to seriously rethink who they have dealing with customers. Anybody reading this, don’t even think of going to place, if you don’t wanna make your day bad just talking to those Miserable servers.
Rheane Pollen
We did take out but staff were great. Our food was ready quite quickly
Atmosphere: 5
Food: 5
Service: 5
Aurora Crepaldi
Savera is the best server ever. There is no one better than her. I come to this location for her. Amazing food as well every time. A lot of gluten-free options
Worst service. They said they don't serve onion rings as a side anymore, We have to order burgers to buy fries or onion rings crazy.
Atmosphere: 2
Food: 1
Service: 1
Priya Dhesi
love the experience here it’s a great restaurant.
Atmosphere: 5
Food: 5
Service: 5
Preet Kaur
Sav is amazing. She is full of life and super polite. Made my experience here so much better. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Focus Rahman
We ate and stayed for a long time chatting amongst friends after being done eating. Cassidy was great helping us for the evening, nice and kind lady.
Atmosphere: 5
Food: 5
Service: 5
junie windsor
1st time ordered through door dash , opened pizza not even close to what i ordered I asked for credit back to my card . instead reply was you have a credit i don't want a credit don't plan. using it again . this was a order i made from hotel while traveling
Worst place to dine in, will never go back here. The management is super incompetent and likes embarassing there fellow employees infront of public eye.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service from Anup the manager on duty during 7.30pm at Aimco & Dixie. Lack of professionalism and disrespectful on how to deal with customer's order. He was too lazy to change the order just because we ask for halal option. And started frustrating and warn us to next time to mention halal prior of placing an order and now he will have to re-start the order again. And he started giving us a long lecture about how he have to redo the order. What a shame with rudeness and total Laziness. takes too long to place the order on the phone, we ended up ordering from a different boston restaurant 😒.
Atmosphere: 1
Food: 1
Service: 1
Had a team supper here and the service and staff were amazing. Very friendly and understanding with kids.
Atmosphere: 5
Food: 5
Service: 5
Great kids birthday party, organized and well managed
Savera was the best server ive ever had and I definitely recommend coming and asking for her
Atmosphere: 5
Food: 5
Service: 5
This was one of the worst dining experiences I’ve ever had. The staff were openly rude, dismissive, and completely unprofessional. No customer should be treated with such disrespect — especially when all I wanted was to enjoy some time, which even got worse after seeing their rude, miserable faces. Their attitude was unacceptable and felt personal. Boston Pizza should hold its staff accountable, because behavior like this drives customers away and damages the reputation of the entire brand.
Worst customer service I’ve ever experienced at a Boston Pizza. The two servers working there were unbelievably rude, unprofessional, and completely disrespectful. If this is what they call customer service, it’s a disgrace. Management needs to seriously rethink who they have dealing with customers. Anybody reading this, don’t even think of going to place, if you don’t wanna make your day bad just talking to those Miserable servers.
We did take out but staff were great. Our food was ready quite quickly
Atmosphere: 5
Food: 5
Service: 5
Savera is the best server ever.
There is no one better than her.
I come to this location for her.
Amazing food as well every time.
A lot of gluten-free options
Atmosphere: 5
Food: 5
Service: 5
Very good food. We enjoyed the delicious dishes.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst service.
They said they don't serve onion rings as a side anymore, We have to order burgers to buy fries or onion rings crazy.
Atmosphere: 2
Food: 1
Service: 1
love the experience here it’s a great restaurant.
Atmosphere: 5
Food: 5
Service: 5
Sav is amazing. She is full of life and super polite. Made my experience here so much better. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
We ate and stayed for a long time chatting amongst friends after being done eating. Cassidy was great helping us for the evening, nice and kind lady.
Atmosphere: 5
Food: 5
Service: 5
1st time ordered through door dash , opened pizza not even close to what i ordered I asked for credit back to my card . instead reply was you have a credit i don't want a credit don't plan. using it again . this was a order i made from hotel while traveling
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