good juicy burgers,atmosphere is good bit service is bit slow
Atmosphere: 4
Food: 4
Service: 3
Moaaz Aziz
Went in for a quick bite around 5pm because it wasn’t busy and I wanted to be in and out. I was the only customer and it took over 20 minutes to get me my food.
When I did get it, the chicken was overcooked (so chewy it felt like I was eating leather) basically inedible. The fries were somehow even worse if that’s even possible. They were likely refried or cooked then reheated in a microwave because they were warm but again, inedible. The only thing they got right with my order was the canned drink.
I came here because I’ve been a long time customer of Burger Factory but this location has really turned me off to the idea of eating out for a while. Why pay money to eat garbage which is where the meal I paid for went after two bites.
To the franchise owner - I’d post pictures but I couldn’t get rid of the trash being served as “food” by your store fast enough - I hope you step up your quality control because a burger place selling inedible burgers won’t last long.
Atmosphere: 5
Food: 1
Service: 1
Chris Bell
Food was great. Prices were reasonable but could be better.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger and Fries
Sana Mahmood
Very kind person at register, ordered the funnel cake and she was patient when explaining what to add to the order. Third time coming here and I love it. Great service!
Atmosphere: 4
Food: 5
Service: 5
Manusha Mahesan
Amazing place! Good food!
Samuel Rye
I and my friends came in to get some food and Rana a worker here gave us some extra fries. This is a must go for good customer service.
Nauman Abbasi
Great location that offers great, comfort food.
Atmosphere: 5
Food: 5
Service: 5
Ahmed Bin Khalid
Amazing food, we ordered Juicy Lucy and The Machine, everything tasted amazing. The staff is really friendly and accommodating.
Definitely visiting again 😃
Atmosphere: 5
Food: 5
Service: 5
Phil Chung
No condiments or napins unless you asked at counter ; no malt vinegar for fries; washroom run out of hand soap; counter customer service is good though!
We came in on June 30th, a nice lady helped us out, helped find the right fit for our allergies!
Atmosphere: 5
Food: 5
Service: 5
Sophia Nguyen
Burger is so fat and juicy, absolute banger, if you don’t come here you’re missing out a chance of a lifetime. amazing experience, friendly and the best customer service out there, we got three big fat juicy burger combos and she even gave me extra fries, coming again foshooooo, food is so spectacular and bomb 🍔🍔🍟🍔🍟
Atmosphere: 5
Food: 5
Service: 5
Luliana Ghebretensae
Absolutely delicious, the services, the food everything was amazing. Giving me 14 more!!!!!
Atmosphere: 5
Food: 5
Service: 5
Mohammed Ahad Baig
Great food, great service. Really nice atmosphere Sanjak was really kind.
Atmosphere: 5
Food: 5
Service: 5
Patrick Peng
Waited at the cash register to order, no one came. Left disappointed.
Good burger
Atmosphere: 5
Food: 5
Service: 5
good juicy burgers,atmosphere is good bit service is bit slow
Atmosphere: 4
Food: 4
Service: 3
Went in for a quick bite around 5pm because it wasn’t busy and I wanted to be in and out. I was the only customer and it took over 20 minutes to get me my food.
When I did get it, the chicken was overcooked (so chewy it felt like I was eating leather) basically inedible. The fries were somehow even worse if that’s even possible. They were likely refried or cooked then reheated in a microwave because they were warm but again, inedible. The only thing they got right with my order was the canned drink.
I came here because I’ve been a long time customer of Burger Factory but this location has really turned me off to the idea of eating out for a while. Why pay money to eat garbage which is where the meal I paid for went after two bites.
To the franchise owner - I’d post pictures but I couldn’t get rid of the trash being served as “food” by your store fast enough - I hope you step up your quality control because a burger place selling inedible burgers won’t last long.
Atmosphere: 5
Food: 1
Service: 1
Food was great. Prices were reasonable but could be better.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger and Fries
Very kind person at register, ordered the funnel cake and she was patient when explaining what to add to the order. Third time coming here and I love it. Great service!
Atmosphere: 4
Food: 5
Service: 5
Amazing place! Good food!
I and my friends came in to get some food and Rana a worker here gave us some extra fries. This is a must go for good customer service.
Great location that offers great, comfort food.
Atmosphere: 5
Food: 5
Service: 5
Amazing food, we ordered Juicy Lucy and The Machine, everything tasted amazing. The staff is really friendly and accommodating.
Definitely visiting again 😃
Atmosphere: 5
Food: 5
Service: 5
No condiments or napins unless you asked at counter ; no malt vinegar for fries; washroom run out of hand soap; counter customer service is good though!
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
We came in on June 30th, a nice lady helped us out, helped find the right fit for our allergies!
Atmosphere: 5
Food: 5
Service: 5
Burger is so fat and juicy, absolute banger, if you don’t come here you’re missing out a chance of a lifetime. amazing experience, friendly and the best customer service out there, we got three big fat juicy burger combos and she even gave me extra fries, coming again foshooooo, food is so spectacular and bomb 🍔🍔🍟🍔🍟
Atmosphere: 5
Food: 5
Service: 5
Absolutely delicious, the services, the food everything was amazing. Giving me 14 more!!!!!
Atmosphere: 5
Food: 5
Service: 5
Great food, great service. Really nice atmosphere Sanjak was really kind.
Atmosphere: 5
Food: 5
Service: 5
Waited at the cash register to order, no one came. Left disappointed.
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