I stopped by this business and politely asked for a fork, as I was nearby and in need of one. I was surprised when they refused my request simply because I hadn’t ordered from them.
While I understand policies are important, this interaction felt unnecessarily rigid and missed an opportunity for a small act of kindness — something that could have made a big difference in someone’s day.
I hope the business considers how simple gestures can go a long way in building goodwill with the community.
Christine Murphy
I bought 6 mini cookies. 4 Heart shaped and 2 circular ones with a jam centre. She put them in a paper bag. I asked for a box as they were a gift and the server said they only had big ones and I said I would buy my own box later.
When I got them home they had all stuck together as the icing is very soft and the gift was not salvageable. See photo.
I think you need more box options.
Such a shame.
Archana Castelino
Everything here is delicious! I keep trying different things and haven't been disappointed yet. The almond croissant is my favorite. I tried their coffee for the first time, and that was good too. Also, a shout out to the warm and amazing staff at this location!
Ankita Neupane
I ordered Copenhagen Cheesecake and it was delicious.
Anastasiia Tsuper
Food is good. Service ruined my and my husband's day. Would never come here again.
Atmosphere: 1
Food: 4
Service: 1
Nishkarsha_ B
I found really authentic taste of Denmark in here. Truly fascinating ?
Atmosphere: 5
Food: 5
Service: 5
Anonymous Ethics
Not only did this location fail to follow my dietary requirement as instructed but also when I called in to complain to the manager Maria she was extremely unprofessional. All she did was raise her voice, panic and complain about how "she just handed me the phone I don't know what's going on". I notified her that's between you and your co-worker let her know not me but she continued to freak out in an unprofessional manner and showed signs of poor comprehension. I believe she is ESL which unfortunately made it very difficult for to her comprehend. She didn't even apologize once!
Also notice the stingy protein serving. Far from a healthy serving!
Dietary restrictions: They failed to follow dietary restrictions!
Atmosphere: 2
Food: 1
Service: 1
Emm S
My husband's and I go to place. Everything here is always delicious. The food are always so moist and incredible. The staff were very nice. Place is kept tidy and clean. Also there is small seating area. Shop is close to mall doors in the food district. Great place. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Coconut Cake
Sin Jan
The Viking slice and the smaller version of it are very good. I would definitely recommend that and come back for it.
Hamza
The coffee and cake was delicious probably the best in square one.
The Danish Pastry House holds a special place in our hearts, with an unwavering love that knows no bounds. Every opportunity to indulge in their pastries is one we eagerly seize. This establishment is our top pick, and we wholeheartedly recommend it to others. Be sure to try their signature roll – it's truly the epitome of culinary delight and a must-have for any pastry enthusiast.
Atmosphere: 5
Food: 5
Service: 5
Bhakti Parmar
The Danish Pastry House holds a special place in our hearts, with an unwavering love that knows no bounds. Every opportunity to indulge in their pastries is one we eagerly seize. This establishment is our top pick, and we wholeheartedly recommend it to others. Be sure to try their signature roll – it's truly the epitome of culinary delight and a must-have for any pastry enthusiast.
Atmosphere: 5
Food: 5
Service: 5
gina tuli
Great pastries and bread?
Atmosphere: 5
Food: 5
Service: 5
Simon
Was asking for a tap water, the server didn’t want to give it to me and asked me not to sit in their area. You never reject a person asking for a cup of tap water, it’s just unkind.
Atmosphere: 1
Food: 1
Service: 1
Anu priya
Great selection of Danish pastries at this restaurant. The location is just at the entrance of the Food district in square one mall. The hot chocolate at this place is phenomenal and the variety of pastries are good too. There are just 3 tables with 2 chairs each so it is very difficult to sit or wait for your coffee. You have to stand up and have your coffee or else Take it somewhere else.Customer service can be definitely improved as one of the servers seems super disinterested in her job. Lacking basic skills is really a turn off and seeing other reviews seems a regular fare .
I stopped by this business and politely asked for a fork, as I was nearby and in need of one. I was surprised when they refused my request simply because I hadn’t ordered from them.
While I understand policies are important, this interaction felt unnecessarily rigid and missed an opportunity for a small act of kindness — something that could have made a big difference in someone’s day.
I hope the business considers how simple gestures can go a long way in building goodwill with the community.
I bought 6 mini cookies. 4 Heart shaped and 2 circular ones with a jam centre. She put them in a paper bag. I asked for a box as they were a gift and the server said they only had big ones and I said I would buy my own box later.
When I got them home they had all stuck together as the icing is very soft and the gift was not salvageable. See photo.
I think you need more box options.
Such a shame.
Everything here is delicious! I keep trying different things and haven't been disappointed yet. The almond croissant is my favorite. I tried their coffee for the first time, and that was good too. Also, a shout out to the warm and amazing staff at this location!
I ordered Copenhagen Cheesecake and it was delicious.
Food is good. Service ruined my and my husband's day. Would never come here again.
Atmosphere: 1
Food: 4
Service: 1
I found really authentic taste of Denmark in here.
Truly fascinating ?
Atmosphere: 5
Food: 5
Service: 5
Not only did this location fail to follow my dietary requirement as instructed but also when I called in to complain to the manager Maria she was extremely unprofessional. All she did was raise her voice, panic and complain about how "she just handed me the phone I don't know what's going on". I notified her that's between you and your co-worker let her know not me but she continued to freak out in an unprofessional manner and showed signs of poor comprehension. I believe she is ESL which unfortunately made it very difficult for to her comprehend. She didn't even apologize once!
Also notice the stingy protein serving. Far from a healthy serving!
Dietary restrictions: They failed to follow dietary restrictions!
Atmosphere: 2
Food: 1
Service: 1
My husband's and I go to place. Everything here is always delicious. The food are always so moist and incredible. The staff were very nice. Place is kept tidy and clean. Also there is small seating area. Shop is close to mall doors in the food district. Great place. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Coconut Cake
The Viking slice and the smaller version of it are very good. I would definitely recommend that and come back for it.
The coffee and cake was delicious probably the best in square one.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
The Danish Pastry House holds a special place in our hearts, with an unwavering love that knows no bounds. Every opportunity to indulge in their pastries is one we eagerly seize. This establishment is our top pick, and we wholeheartedly recommend it to others. Be sure to try their signature roll – it's truly the epitome of culinary delight and a must-have for any pastry enthusiast.
Atmosphere: 5
Food: 5
Service: 5
The Danish Pastry House holds a special place in our hearts, with an unwavering love that knows no bounds. Every opportunity to indulge in their pastries is one we eagerly seize. This establishment is our top pick, and we wholeheartedly recommend it to others. Be sure to try their signature roll – it's truly the epitome of culinary delight and a must-have for any pastry enthusiast.
Atmosphere: 5
Food: 5
Service: 5
Great pastries and bread?
Atmosphere: 5
Food: 5
Service: 5
Was asking for a tap water, the server didn’t want to give it to me and asked me not to sit in their area. You never reject a person asking for a cup of tap water, it’s just unkind.
Atmosphere: 1
Food: 1
Service: 1
Great selection of Danish pastries at this restaurant. The location is just at the entrance of the Food district in square one mall. The hot chocolate at this place is phenomenal and the variety of pastries are good too. There are just 3 tables with 2 chairs each so it is very difficult to sit or wait for your coffee. You have to stand up and have your coffee or else Take it somewhere else.Customer service can be definitely improved as one of the servers seems super disinterested in her job. Lacking basic skills is really a turn off and seeing other reviews seems a regular fare .
Atmosphere: 4
Food: 5
Service: 2
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