Five Guys in Mississauga

“I dined in with my almost 7 month old baby. I put her in a high chair next to my table.

Staff was exceptional.

Another customer was bothering me. He seemed offended that I wouldn't feed my baby fries (even though they clearly had Cajun seasoning on them) and kept coming near me to grumble about it.

Staff asked if I wanted security called to have him removed and I said no, he was just making me uncomfortable.

He even moved tables to be closer to me after staff noticed his actions and tried to subtly discourage him from coming near me (by cleaning and tidying up around me, but taking extra time to do so). Eventually they quietly asked him to leave, but he grumbled about me before leaving.

When I was going to leave, I could see him hanging by the entrance outside and I told the male staffer I didn't want the stranger to follow me to my car. He followed me out and went to make a phone call while I walked to my car.

I got my daughter in her car seat and by the time I was on the driver's side, I saw another man (a manager or security?) yelling at the stranger and telling him he needs to leave and not come back or the police might be called.

I didn't want police called because I think the guy might have been having a mental health issue, but I'm grateful that the staff took steps to ensure my safety and made an effort to try to prevent things from escalating.

Thank you for looking out for me and my baby!“

“Wow. Just wow. Your staff at Mississauga, Ontario, Canada location today, Saturday November 29, 2025 around 5:15pm were perfect. They looked like a well oiled machine. It was really busy and they were focused and on top of each station. Further, a customer was tlaking to his girlfriend about wanting ketchup, but the machine was low, one of the staff caught on before he had the chance to act and started the process. The cashier took the time to get peanuts for another guest as the box was empty. One was refilling plastic containers for kitchen while another cleaned tables. It was magic. I really enjoyed watching such a well trained, dedicated staff make it look easy.“