Fruitilicious Cakes Inc

Please read carefully before hiring them. Stay away from this store as their quality and service are terrible!! Don’t get stunned by pictures cause this is the reality:
QUALITY :
I payed 350 dollars for a custom theme cake and I received a cake that wasn’t even blended properly as you can see in the picture. If you have the courage to charge 350 dollars for a cake, is because your work is almost perfect. You should feel ashamed of delivering a cake in such poor conditions. My inspirational photo includes Winnie Pooh and 3 more character, they only included a HALF BODY deformed Winnie Pooh and Piglet which is the smallest and easiest character. They say they don’t copy exact designs as they do their own creations which is fine but I never asked for a copy; however their inspiration was very limited and cheap trying to do the least possible. In regards of the flavour, it was just ok. It’s not bad but it’s definitely not incredibly delicious. Longos truffle chocolate cakes are far better in terms of flavour and I’m being objective and honest with my opinion.
SERVICE:
As soon as I saw the terrible blend of the cake and the deformed Winnie Pooh , I called Abigail and her immediate answer was “it is an easy fix, just blend a little more with water” of course I didn’t accept this and I asked her to pick up the cake, fix it, rebuild the half body Winnie Pooh and bring it back the next day in the morning. She REFUSES!! she said it was almost 6pm and they were closed and not working the next day which made me feel even more upset. Abigail heard me once at the beginning of the conversation and when I finish talking she just said: are you finished? I was stunned with her attitude, she was so rude. That’s not how you answer to your customer!! Where are your manners!! You need to understand that a client doesn’t have to pay a 350 dollar cake damaged and with a weird Pooh. After she realized how unprofessional were her responses and of course felt how upset I was, then she finally accept to pick it up and bring it the next day.
OWNER: Sandra seems she has no idea how unprofessional is her team. Im sure she has no idea how rude and disrespectful Abigail was at the phone but im also sure she doesn’t care. Also, she came back defending herself with a cancelation of my initial order which has nothing to do with the terrible presentation of the cake. With or without cancelation of an initial order, the quality of what was delivered shouldn’t be affected.
Customers shouldn’t be arguing to fix a cake and I shouldn’t be asking why Winnie Pooh is deformed and is only half body!! Listen to your customer, accept your mistakes, fix it and apologize for the inconvenience.. that’s how you build good reputation and trust not defending yourself with cheap excuses. Be professional! There is also a pic of the “fixed” Pooh’s head, my 5 year old niece can do better!!

I ordered a 6-inch cotton candy gender reveal cake for our friend's party. The cake was well made with quality ingredients, and the sponge inside was perfectly moist. The cream and icing had just the right amount of sweetness. The guests enjoyed it and gave positive feedback, noting that many types of party cakes only look good but don't taste great. This cake was the opposite, combining beautiful looks with delicious taste.

We also tried their brownies. Individually, each brownie was a bit pricey but well worth the cost for their taste and quality.

Overall, I recommend this place to everyone for their events.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Customized Cakes, Custom Cake Design

The cakes at this bakery are literally the best in Mississauga. You can tell they are made with good quality ingredients. The frosting and buttercream is not too sweet and doesn’t taste artificial. Not to mention, the cakes are beautifully decorated. Fruitilicious is definitely where you need to go if you need a cake for a special occasion. Their quick serve counter also has really good cake pops and cupcakes.

Atmosphere: 5

Food: 5

Service: 5

Ordered a dessert table for our wedding and was super impressed with Sandra's responsiveness and smooth coordination. Guests raved about the variety of flavors and the presentation was absolutely beautiful. I thought the prices were more than reasonable and didn't feel that because my event was a wedding, there was an automatic 30% markup like other bakeries I dealt with. Would highly reccommend for any event! Thank you Sandra and especially for those salted caramel profiteroles!

Atmosphere: 5

Food: 5

Service: 5

Not sure who is giving all these reviews. This has to be the most basic cake I have tasted. Frozen cakes from Nofrills or Walmart are probably better. Extremely overpriced

Mouth watering cakes and desserts. Love this place.

Atmosphere: 5

Food: 5

Service: 5

Definitely a hidden gem! The desserts are so tasty and the shop is so cute. You can definitely tell they're really talented. Definitely coming back! ?

Atmosphere: 5

Food: 5

Service: 5

Best place for tasty and customized cakes. Really like the shop as well. Wonderful job she done for us.

I ordered for the first time and I am not disappointed at all .. the place looked amazing and the cake was out of this world.. just perfect!!! Highly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Cake Design

Such a beautiful shop. Presentation is so pretty. Friendly service. I went in today to get a quote and try their cakes. I bought red velvet. Always looked for cakes that are not sweet. This is it. Just the right amount of sweetness, not overpowering. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

2022- wedding cake2023- 1st anniversary cakeSublime. will be ordering from them every year on my anniversary as a new tradition.Shared with my in laws family everyoneTip: try out their non generic flavors and cake testing is def worth it

Staff is very friendly.

Awesome ?

A big thank you to Fruitilicious Cakes for making my son’s baptism extra special. Family and friends were raving about the desserts. I ordered an 8” strawberry cream cake, which tasted so light, creamy and fresh. The perfect amount of sweetness. I also ordered six of each flavour of tarts. The tarts were a work of art absolutely beautiful almost too beautiful to cut. Everyone working there is extremely talented. Again, thank you so much and I can’t wait to order again.

Super beautiful well designed and clean Store- a little GEM in this industrial neighbour hood! Family run business with amazing polite manner and super clean dressed properly for the bakery not like some others whom they ware white apron full of stains! Must visit mist support this place! Amazing quality Cake! Lots of love to this cheerful family!