Was in the building so i came here to grab a quick slice of pizza and they gave me a cold slice. When i told them the slice was cold the lady told me if they put it in the oven it will get rock(im confused)
First time and last time
Build Strong Computer Bones
I have ordered hundreds of pizzas from Gino's from various locations around Ontario, and tonight after ordering one from the Dixie location, am thoroughly dissappointed with the unusually sub-standard pizza I recieved.
Gino's Pizza is capable of a truly heavenly pizza using a sauce combination I can only order at-location (available at all locations). I honestly hate food, but their pizza is one of the rare meals I genuinely love and enjoy eating.
However, while I expected a typical full, fluffy pizza caked with toppings and almost dripping with sauce, one I have come to expect from all Gino's Locations, tonight I recieved a pizza as thin as the cardboard it came in, with only traces of the 5 toppings I requested. What should have been a Pineapple + Pepperoni + Mushroom + Red Pepper + Spinnach order was essentially just a Pepperoni pizza, dry of sauce, empty of flavour, less than half of the calories but at the full cost. I did not ask for thin crust, it's never been a default of their orders, but this was less than that.
I have only visited this location a handful of times in the past few years. My very first order here was possibly the greatest iteration of the pizza I've ever eaten. But in my few subsequent visits, as staff have changed, something has come to thoroughly dissappoint me each time. It was once a convenient location on my commute home, but over a year ago I made an effort to avoid this specific site so I could maintain the quality of the meal. Tonight, it was the only 24-hour location, so I selected it, and in hindsight I should have kept the money and stayed home.
I wish for the Gino's brand to evaluate this location and get it back to the high standard I've come to expect.
Karan Makkar
Rude behaviour for delivery drivers. The girl working at night shifts don't know what customer service is.
Iman Sarao
Good service and the pizza was great, Thanks lovepreet.
Kulbeer singh Sandhu
Delicious pizza and best customer service. Specially lovepreet kaur
Sergiy Fr
the worst service I’ve ever experienced among all franchises. I want to point out this establishment, specifically the main manager and a man who works there. I don’t know his name, but he works there quite often. He’s tall, with black hair. I had to wait for my order—or rather, just to place an order for pizza—for about 20 minutes. And this was without any line. None of the staff even tried to talk to me. Their pizzaiolo, this man, was making pizza with one hand while talking on the phone with the other. He was wearing casual or going-out clothes, definitely not work attire.
At the end, when I asked if someone could assist me so I could place my order, they started being rude to me, saying, ‘Can’t you see we have a lot of delivery orders?’ After that, he snapped at me, saying, ‘You’ll wait as long as I tell you to,’ and told me to wait another 20 minutes.”*
Atmosphere: 5
Food: 1
Service: 1
Amrit Sandhu
Highly recommended 💯 Food is Amazing Service and staff is really very Good also they have amazing Deals. I Really appreciate their service specially JASHAN thankew So Much for your help. 24 Hours OPEN ⭕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Paneer Pizza
H
If I could give 0 stars I would. After ordering over the phone, I showed up 20 minutes later and the pizza was not ready. The cashier said it would take a couple more minutes. No problem. He went to the back and came out 5 minutes later. When I got home I saw someone wrote "bozo lol" on the pizza box. I was super confused. When I opened the box, the pizza looked off, like it had fallen and been reassembled in the box. I had to throw it out because of the message on the box and the appearance of the pizza was just an unsettling combination. Never ordering from this location again. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Bhavjot Walia
Loved the place . Fast service. Taste delicious
Vegetarian options: Loved the paneer thing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Paneer Pizza
Mark Cosic
I ordered 6 pizzas last week. The service was great but the pizza didn't taste like ginos at all. Tasted more like something you'd get from a place called Pizza Depot or something
Was in the building so i came here to grab a quick slice of pizza and they gave me a cold slice.
When i told them the slice was cold the lady told me if they put it in the oven it will get rock(im confused)
First time and last time
I have ordered hundreds of pizzas from Gino's from various locations around Ontario, and tonight after ordering one from the Dixie location, am thoroughly dissappointed with the unusually sub-standard pizza I recieved.
Gino's Pizza is capable of a truly heavenly pizza using a sauce combination I can only order at-location (available at all locations). I honestly hate food, but their pizza is one of the rare meals I genuinely love and enjoy eating.
However, while I expected a typical full, fluffy pizza caked with toppings and almost dripping with sauce, one I have come to expect from all Gino's Locations, tonight I recieved a pizza as thin as the cardboard it came in, with only traces of the 5 toppings I requested. What should have been a Pineapple + Pepperoni + Mushroom + Red Pepper + Spinnach order was essentially just a Pepperoni pizza, dry of sauce, empty of flavour, less than half of the calories but at the full cost. I did not ask for thin crust, it's never been a default of their orders, but this was less than that.
I have only visited this location a handful of times in the past few years. My very first order here was possibly the greatest iteration of the pizza I've ever eaten. But in my few subsequent visits, as staff have changed, something has come to thoroughly dissappoint me each time. It was once a convenient location on my commute home, but over a year ago I made an effort to avoid this specific site so I could maintain the quality of the meal. Tonight, it was the only 24-hour location, so I selected it, and in hindsight I should have kept the money and stayed home.
I wish for the Gino's brand to evaluate this location and get it back to the high standard I've come to expect.
Rude behaviour for delivery drivers. The girl working at night shifts don't know what customer service is.
Good service and the pizza was great, Thanks lovepreet.
Delicious pizza and best customer service.
Specially lovepreet kaur
the worst service I’ve ever experienced among all franchises. I want to point out this establishment, specifically the main manager and a man who works there. I don’t know his name, but he works there quite often. He’s tall, with black hair. I had to wait for my order—or rather, just to place an order for pizza—for about 20 minutes. And this was without any line. None of the staff even tried to talk to me. Their pizzaiolo, this man, was making pizza with one hand while talking on the phone with the other. He was wearing casual or going-out clothes, definitely not work attire.
At the end, when I asked if someone could assist me so I could place my order, they started being rude to me, saying, ‘Can’t you see we have a lot of delivery orders?’ After that, he snapped at me, saying, ‘You’ll wait as long as I tell you to,’ and told me to wait another 20 minutes.”*
Atmosphere: 5
Food: 1
Service: 1
Highly recommended 💯
Food is Amazing
Service and staff is really very Good also they have amazing Deals. I Really appreciate their service specially JASHAN thankew So Much for your help. 24 Hours OPEN ⭕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Paneer Pizza
If I could give 0 stars I would. After ordering over the phone, I showed up 20 minutes later and the pizza was not ready. The cashier said it would take a couple more minutes. No problem. He went to the back and came out 5 minutes later. When I got home I saw someone wrote "bozo lol" on the pizza box. I was super confused. When I opened the box, the pizza looked off, like it had fallen and been reassembled in the box. I had to throw it out because of the message on the box and the appearance of the pizza was just an unsettling combination. Never ordering from this location again. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Loved the place . Fast service. Taste delicious
Vegetarian options: Loved the paneer thing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Paneer Pizza
I ordered 6 pizzas last week. The service was great but the pizza didn't taste like ginos at all. Tasted more like something you'd get from a place called Pizza Depot or something
Atmosphere: 2
Food: 1
Service: 5
Restaurantji Recommends
Awesome service and perfect quality :)
Atmosphere: 5
Food: 5
Service: 5
Best pizza good price
Atmosphere: 5
Food: 5
Service: 5
I never received my order and never got refund fake
FAKE FRAUDSTER DO NOT TRUST THIS OUTLET
Needed a midnight pizza, it was excellent and ready in a timely manner.
Vegetarian options: We ordered the vegetarian version it was great
Food: 5
Service: 5
Mice in kitchen. I went to pick up my online order but before I even went in I saw a mouse. I got back in my car and drove away.
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