i buy coffee here when shopping Costco, friendly staff
Anna Marroquin
Such a busy restaurant and they put a person on cash thats on their 1st day. Alone, without anyone training her. She made so many errors with our order. Charged for items we didn't order, sandwiches made wrong. Just a disaster. If youre training someone, make sure there is someone there to train the new employee. We all felt so bad for her. Manager was rude. Place was so dirty.
Atmosphere: 1
Food: 1
Service: 1
Shaheryar Malik
Great location and friendly staff
Atmosphere: 5
Food: 5
Service: 5
mark b
drive thru
Food: 4
Service: 5
J griff
Walk into McDonald’s and you’re instantly transported to a place where time, nutrition, and personal regret all briefly stop existing. The menu is a beautiful paradox: somehow exactly the same as it was 20 years ago, yet still capable of surprising you. You didn’t plan on ordering a McFlurry at 10:47 a.m., but here you are, explaining to yourself that “it’s basically yogurt.” The fries? Still the gold standard. If world peace depended on salty, crispy perfection, McDonald’s fries would be negotiating the treaty. Service is impressively fast...blink and your food appears. Is it because they’re efficient or because your order was already half-assembled before you walked in? We may never know. The ice cream machine is either broken or working perfectly, like Schrödinger’s Dairy. Atmosphere wise, McDonald’s is a melting pot of humanity: parents bargaining with toddlers, teens pretending this is “ironic,” and adults who absolutely said “I’m just grabbing a coffee” and left with a full combo. In the end, McDonald’s doesn’t pretend to be gourmet. It knows who it is and sometimes, who you are at that exact moment is someone who needs nuggets, fries, and a Coke that tastes inexplicably better here than anywhere else. Would I recommend it? Yes. Will I feel slightly ashamed afterward? Also yes. But I’ll be back.
Atmosphere: 5
Food: 5
Service: 5
S
So happy right now mcd your really stepping it up!
Atmosphere: 5
Food: 5
Service: 5
Selena Ayube
Worst McDonalds... Not only are they so slow with 3 cars in the drive through but when we pulled up, there was no automated message or anyone replying back to say anything. Naturally, we drove up, got to first window and the lady says we can't order there, we have to circle back around.. I explained that no one replied and she was actually arguing with me. For such a big company they should vet their staff better & not under staff. Don't waste your time.
Atmosphere: 1
Food: 1
Service: 1
q
Food is okay. Needs more salt on fries but they take too long to hand out the food. I waited 12 minutes for one ice cream cone and the average wait time is usually 20 minutes if you order inside
Atmosphere: 3
Food: 4
Service: 1
Hyacinth Mae Hinacay
Ordered thru drive thru and was told everything was already in my bag, couldn’t check all of it until the most bottom items cause it was full but when I got home, I was missing a poutine. And they didn't even give my receipt too!
Service: 1
Raymond Cortez
This McDonald's is Disgusting, unzanitized and washrooms are very dirty period.
Very poor service. Waited too long for my order. Staff had rude attitude and didn’t care about customers. Not satisfied at all.
tygs
McDonald’s at Heartland was relatively clean and surprisingly calm, even though the rest of the area was busy. The fries were fresh — actual straight-from-the-fryer fresh, not the usual “lukewarm and spiritually tired” kind.
This is now the second location with no ketchup available, which makes me wonder if McDonald’s has quietly moved to a bring-your-own-condiment model.
They’ve also got those funky, study-room-style seats that look ergonomic only in theory.
The aunty who works the window at 12:20 at night is amazing with customer service and is super helpful with all your needs.
Atmosphere: 5
Food: 5
Service: 5
Jaismanvir Singh
Coming back from work i always stop at this location even though it’s out of my way only because of the amazing service the overnight staff provides. Especially kiran always patiently listens and i get exactly what i ask for with warm smiles. keep up the good work guys!
Atmosphere: 5
Food: 5
Service: 5
Kyle Buller
Just had an really impressive drive thru experience with Sebastien. A young man with a friendly and professional delivery.
It costs nothing to be friendly, but the impact is huge versus just having a debit machine and food bag pushed in your face.
i buy coffee here when shopping Costco, friendly staff
Such a busy restaurant and they put a person on cash thats on their 1st day. Alone, without anyone training her. She made so many errors with our order. Charged for items we didn't order, sandwiches made wrong. Just a disaster. If youre training someone, make sure there is someone there to train the new employee. We all felt so bad for her. Manager was rude. Place was so dirty.
Atmosphere: 1
Food: 1
Service: 1
Great location and friendly staff
Atmosphere: 5
Food: 5
Service: 5
drive thru
Food: 4
Service: 5
Walk into McDonald’s and you’re instantly transported to a place where time, nutrition, and personal regret all briefly stop existing.
The menu is a beautiful paradox: somehow exactly the same as it was 20 years ago, yet still capable of surprising you. You didn’t plan on ordering a McFlurry at 10:47 a.m., but here you are, explaining to yourself that “it’s basically yogurt.” The fries? Still the gold standard. If world peace depended on salty, crispy perfection, McDonald’s fries would be negotiating the treaty.
Service is impressively fast...blink and your food appears. Is it because they’re efficient or because your order was already half-assembled before you walked in? We may never know. The ice cream machine is either broken or working perfectly, like Schrödinger’s Dairy.
Atmosphere wise, McDonald’s is a melting pot of humanity: parents bargaining with toddlers, teens pretending this is “ironic,” and adults who absolutely said “I’m just grabbing a coffee” and left with a full combo.
In the end, McDonald’s doesn’t pretend to be gourmet. It knows who it is and sometimes, who you are at that exact moment is someone who needs nuggets, fries, and a Coke that tastes inexplicably better here than anywhere else.
Would I recommend it? Yes. Will I feel slightly ashamed afterward? Also yes. But I’ll be back.
Atmosphere: 5
Food: 5
Service: 5
So happy right now mcd your really stepping it up!
Atmosphere: 5
Food: 5
Service: 5
Worst McDonalds... Not only are they so slow with 3 cars in the drive through but when we pulled up, there was no automated message or anyone replying back to say anything. Naturally, we drove up, got to first window and the lady says we can't order there, we have to circle back around.. I explained that no one replied and she was actually arguing with me. For such a big company they should vet their staff better & not under staff. Don't waste your time.
Atmosphere: 1
Food: 1
Service: 1
Food is okay. Needs more salt on fries but they take too long to hand out the food. I waited 12 minutes for one ice cream cone and the average wait time is usually 20 minutes if you order inside
Atmosphere: 3
Food: 4
Service: 1
Ordered thru drive thru and was told everything was already in my bag, couldn’t check all of it until the most bottom items cause it was full but when I got home, I was missing a poutine. And they didn't even give my receipt too!
Service: 1
This McDonald's is Disgusting, unzanitized and washrooms are very dirty period.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very poor service. Waited too long for my order. Staff had rude attitude and didn’t care about customers. Not satisfied at all.
McDonald’s at Heartland was relatively clean and surprisingly calm, even though the rest of the area was busy. The fries were fresh — actual straight-from-the-fryer fresh, not the usual “lukewarm and spiritually tired” kind.
This is now the second location with no ketchup available, which makes me wonder if McDonald’s has quietly moved to a bring-your-own-condiment model.
They’ve also got those funky, study-room-style seats that look ergonomic only in theory.
Overall: solid visit, fresh fries, mysterious ketchup situation
Atmosphere: 4
Food: 4
Service: 4
The aunty who works the window at 12:20 at night is amazing with customer service and is super helpful with all your needs.
Atmosphere: 5
Food: 5
Service: 5
Coming back from work i always stop at this location even though it’s out of my way only because of the amazing service the overnight staff provides. Especially kiran always patiently listens and i get exactly what i ask for with warm smiles. keep up the good work guys!
Atmosphere: 5
Food: 5
Service: 5
Just had an really impressive drive thru experience with Sebastien. A young man with a friendly and professional delivery.
It costs nothing to be friendly, but the impact is huge versus just having a debit machine and food bag pushed in your face.
Service: 5
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