I went through the drive-thru today and politely asked the cashier if she could take a quick photo of me and my dogs from her angle. Instead of just saying no, she brought over another colleague who looked at me like I was stupid and said, “no, but why?” It felt dismissive and unnecessary.
A simple “sorry, I can’t” would have been fine, but the attitude came across as rude and judgmental. Very unprofessional experience.
Atmosphere: 1
Food: 1
Service: 1
Waqar Zafar khawaja
Very bad service one coffe order and wait 15 minutes
kyan robello
Took 10 minutes for them to even come to the counter ridiculous!!!
Atmosphere: 2
Food: 4
Service: 1
ZS
Amazingly bad service at drive through. Gave wrong coffee at drive through. I read the label and said sorry this is not mine. She then went and poured the same coffee in another cup without a label and gave back to me. For many people their morning coffee is so.important and these guys DID ME DIRTY.
Food: 1
Service: 1
SAURABH KUMAR
Food was right at the place. While there team members are not even handing over.
Waited almost more than 20 mins for a sandwich.
Poor and rude service
Atmosphere: 1
Food: 1
Service: 1
John Zammit
Ordered a big mac triple pickle the picture says it all and they didn’t put cheese on it.
Atmosphere: 2
Food: 1
Service: 3
Luis Quiroga
I qent to the drive through, service was great and fast
Atmosphere: 5
Food: 5
Service: 5
Hyunkee Bae
one coffee for pick up at the curbside. waited for 10 mins and watched 10 plus cars went through the drive thru. went inside myself. my coffee was sitting there. why? every single times! get rid of the curside pickups If you value your time do NOT go here.
Atmosphere: 1
Food: 2
Service: 1
A.B.
I got lost in the shuffle... 😐 I've seen this happen before: when deleting orders off of the screens, an active one gets deleted. I suspect that's what happened here.
Also, this location seems to have an imbalance of focus on the DT window, leaving customers inside waiting longer.
Having worked in a quick serve restaurant before I am willing to give this location another chance or two.
I was there for skip pickup at night around midnight , there was absolutely no help from the employees , i tried to call them or to approach them , there was absolutely no answer . I waited for 40 minutes for my order , no one came at front door , i will never go to this location again for any pickup or even for eating . The incident is of saturday night 23 august
Atmosphere: 1
Service: 1
Casper Jesus Marquez
Run of the mill experience. I had to wait to get my food, a breakfast sandwich... In the morning, they should be mass producing these things and there should be no wait.
Atmosphere: 3
Food: 3
Service: 3
Stephanie Cook
HORRIBLE CUSTOMER SERVICE I CANT BELIEVE HOW DISGUSTING THIS LADY WAS TO ME AND MY CHILDREN!!!!!!! 5:43 PM AUGUST 16TH I PROMISE YOU... YOU WILL BE FIRED !!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Courtney Santos
I wish I could give ZERO STARS. this location is the WORST location you can ever go to. BAD SERVICE every single time. Today I went and ordered a McDouble and sat in the drive thru for almost 10 minutes and they told me it would take 5 MORE minutes to make ONE McDouble and told me to go park my car and then gave me attitude when I asked for my money back (she SCOFFED at me when I asked for my refund) because I didn’t want to wait any longer. Horrendous customer service. Head office should start sending new and more experienced managers there from other locations because this experience was horrible and I will NOT be retuning to this location.
Sank Sharma
Great food especially the Big Mac without meat. Do come when it's slightly busy for fresh fries.
I went through the drive-thru today and politely asked the cashier if she could take a quick photo of me and my dogs from her angle. Instead of just saying no, she brought over another colleague who looked at me like I was stupid and said, “no, but why?” It felt dismissive and unnecessary.
A simple “sorry, I can’t” would have been fine, but the attitude came across as rude and judgmental. Very unprofessional experience.
Atmosphere: 1
Food: 1
Service: 1
Very bad service one coffe order and wait 15 minutes
Took 10 minutes for them to even come to the counter ridiculous!!!
Atmosphere: 2
Food: 4
Service: 1
Amazingly bad service at drive through. Gave wrong coffee at drive through. I read the label and said sorry this is not mine. She then went and poured the same coffee in another cup without a label and gave back to me. For many people their morning coffee is so.important and these guys DID ME DIRTY.
Food: 1
Service: 1
Food was right at the place. While there team members are not even handing over.
Waited almost more than 20 mins for a sandwich.
Poor and rude service
Atmosphere: 1
Food: 1
Service: 1
Ordered a big mac triple pickle the picture says it all and they didn’t put cheese on it.
Atmosphere: 2
Food: 1
Service: 3
I qent to the drive through, service was great and fast
Atmosphere: 5
Food: 5
Service: 5
one coffee for pick up at the curbside.
waited for 10 mins and watched 10 plus cars went through the drive thru.
went inside myself.
my coffee was sitting there.
why?
every single times!
get rid of the curside pickups
If you value your time do NOT go here.
Atmosphere: 1
Food: 2
Service: 1
I got lost in the shuffle... 😐 I've seen this happen before: when deleting orders off of the screens, an active one gets deleted. I suspect that's what happened here.
Also, this location seems to have an imbalance of focus on the DT window, leaving customers inside waiting longer.
Having worked in a quick serve restaurant before I am willing to give this location another chance or two.
Atmosphere: 5
Food: 4
Service: 2
not for human consumption
Food: 1
Service: 1
Restaurantji Recommends
I was there for skip pickup at night around midnight , there was absolutely no help from the employees , i tried to call them or to approach them , there was absolutely no answer . I waited for 40 minutes for my order , no one came at front door , i will never go to this location again for any pickup or even for eating . The incident is of saturday night 23 august
Atmosphere: 1
Service: 1
Run of the mill experience. I had to wait to get my food, a breakfast sandwich... In the morning, they should be mass producing these things and there should be no wait.
Atmosphere: 3
Food: 3
Service: 3
HORRIBLE CUSTOMER SERVICE I CANT BELIEVE HOW DISGUSTING THIS LADY WAS TO ME AND MY CHILDREN!!!!!!! 5:43 PM AUGUST 16TH I PROMISE YOU... YOU WILL BE FIRED !!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I wish I could give ZERO STARS. this location is the WORST location you can ever go to. BAD SERVICE every single time. Today I went and ordered a McDouble and sat in the drive thru for almost 10 minutes and they told me it would take 5 MORE minutes to make ONE McDouble and told me to go park my car and then gave me attitude when I asked for my money back (she SCOFFED at me when I asked for my refund) because I didn’t want to wait any longer. Horrendous customer service. Head office should start sending new and more experienced managers there from other locations because this experience was horrible and I will NOT be retuning to this location.
Great food especially the Big Mac without meat. Do come when it's slightly busy for fresh fries.
Atmosphere: 5
Food: 5
Service: 5
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