Pathetic.. Never had such a dry shawarma. I asked them to put chicken from the grill as the guy used cold chicken which was kept on the side in a tray. I was told they never put chicken from the grill. Why would I pay for cold chicken in a shawarma with no sauce. Better places out there. I used to love this place.
Atmosphere: 1
Food: 1
Service: 1
Ch Saeed
Amazing service highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shawarma, Salad
Marcus P.
I went here for dinner after a long day at work.This Shawarma joint is a real find. As soon as you walk in, the aroma sets the stage for a great meal. The staff is super friendly, making you feel right at home. But let's talk about the Shawarmas - they're downright addictive! Tender, juicy meat, fresh veggies, and the sauces are just out of this world (especially the Garlic and Philly Sauce) and they don't skimp on portions either. Each bite is packed with flavour. Plus, they pay attention to every detail, making the whole experience top-notch. Whether you're a Shawarma lover or new to it, you won't be disappointed. Seriously, give it a try!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shawarma, Chicken on the Rocks
Niharika Singh
Bad experience with the food. It was super dry, barely any vegetables in Philly chicken. Zero priority to customer experience and satisfaction. People working here are super stingy with the portion size and the way they make the food. Never go to this location.
Atmosphere: 1
Food: 1
Service: 1
Niharika S
One of the worst experiences I have had. Osmows is my go to shawarma place and I have been having it for years in different cities. But this location was the worst. I ordered Philly chicken on the rocks,and it was really bad. The chicken was super dry, barely any Philly sauce in there and there was no sauce on top either. Philly chicken is supposed to be cooked on the grill with Philly sauce and vegetable (onions, pepper etc.) and there were barely any vegetables in the meal. We were goin to the movies after and couldn't try on the spot and the shop closed right after. My husband and I had dry chicken with plain dry rice with no vegetables. The experience was awful. I have tried Philly chicken from so many osmows and never this disappointed. Upon calling the store next day, the guy ismat or something said sorry but next time you get this meal ask for extra sauce (for 85 cents) to which I replied there wasn't even enough sauce let alone ask for extra next time. Ridiculous I am paying for base sauce that is part of the recipe and he wouldn't accept the distasteful FOOD due to their mistake. After 5-10 mins of making him understand i asked to speak to manager and he said she will call you back.. And no call has been received from the owner until now. DO NOT GO HERE. THEY ARE CHEAP AND DO NOT UNDERSTAND CUSTOMER SERVICE/SATISFACTION. THEY DO NOT CARE ABOUT THEIR CUSTOMER AND INCONVENIENCE CAUSED. Other osmows have always tried to make amend if the order is not upto standard or customer satisfaction. BUT THIS LOCATION WAS A BIG DISAPPOINTMENT!
Atmosphere: 1
Food: 1
Service: 1
Leon R.
The lamb was very fatty. I couldn't eat it. It was horrible. I don't recommend that you eat at this place.
Kajean Vellayan
Amazing good food.
JERIN ALEX
Had a Chkn On the Rocks.. It was very nice tasty. Huge quantity
Amer A
I had an exceptional experience at this Osmow’s Shawarma franchise. Having been a loyal customer for the past six years, with 2-3 meals a week from Osmow’s, I recently visited this particular location and was thoroughly impressed. The hospitality, kindness, and friendliness of the staff were remarkable. The mannerism, cleanliness, and portion size exceeded my expectations. The quality of fries and the temperature of the food were spot on. The employees were not only nice but also ensured that my request for well-done meat was perfectly executed. What stood out was the attention to hygiene; after preparing my meat well done, the grill was cleaned, instilling trust in the restaurant’s commitment to cleanliness. This attention to detail made it feel like more than just a financial transaction but a genuine service of community. The speedy service was an added bonus. I felt compelled to leave a review because this Osmow’s location goes beyond expectations. The owner and employees take pride in their service, creating an atmosphere that feels more like a family restaurant with good values rather than a commercial business. The meat preparation impressed me – done with care, not rushed, and in small juicy bite-sized pieces, which is especially appreciated as a parent with a little toddler. Having enjoyed Osmow’s for years, I can confidently say that if you want someone to have the best experience trying out Osmow’s, this location is worth the drive. The level of service, from exceptional hospitality to cleanliness, sets this place apart. Even as a long-time Osmow’s customer, this experience surpassed my expectations. If you want someone to truly savor the essence of Osmow’s Shawarma or would like to refresh your taste buds with this authentic shawarma, this is the spot to hit.
I've been to a lot of Osmows in my opinion this is the best one .When I got the large chicken on the rocks it was literally the correct portion size. The one in heartland for some reason when you order a large the portion size is small keep up the good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken on the Rocks
SamFeu
The worst chicken shawarma I’ve ever had in my entire life. Chicken tasted bad and weird, sauces were not good, the whole shawarma was a mess, I guess that’s why it’s on the cheaper side.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Shawarma
Steev West
If there was zero stars I would’ve given it, the food taste bad and the chicken was super chewy and old.
Atmosphere: 1
Food: 1
Service: 1
Karen T
Not sure what happen to this location, but the food isn't as great anymore. Their chicken is barely seasoned and it seems like they changed their rice as well. Much different than the other Osmows locations...
Atmosphere: 3
Food: 2
Service: 4
Veterantraveller_9
Ordered the Philly Cheese Steak - worst sandwich ever. People get a clue about what is offered in the U.S.A. for this famous sandwich. Steak must not be tough - but shaved and soft. Sauces, cheese, onions have to be consistent with the beef.
Great service by pardeep and
Atmosphere: 5
Food: 5
Service: 5
Pathetic.. Never had such a dry shawarma. I asked them to put chicken from the grill as the guy used cold chicken which was kept on the side in a tray. I was told they never put chicken from the grill. Why would I pay for cold chicken in a shawarma with no sauce. Better places out there. I used to love this place.
Atmosphere: 1
Food: 1
Service: 1
Amazing service highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shawarma, Salad
I went here for dinner after a long day at work.This Shawarma joint is a real find. As soon as you walk in, the aroma sets the stage for a great meal. The staff is super friendly, making you feel right at home. But let's talk about the Shawarmas - they're downright addictive! Tender, juicy meat, fresh veggies, and the sauces are just out of this world (especially the Garlic and Philly Sauce) and they don't skimp on portions either. Each bite is packed with flavour. Plus, they pay attention to every detail, making the whole experience top-notch. Whether you're a Shawarma lover or new to it, you won't be disappointed. Seriously, give it a try!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shawarma, Chicken on the Rocks
Bad experience with the food. It was super dry, barely any vegetables in Philly chicken. Zero priority to customer experience and satisfaction. People working here are super stingy with the portion size and the way they make the food. Never go to this location.
Atmosphere: 1
Food: 1
Service: 1
One of the worst experiences I have had. Osmows is my go to shawarma place and I have been having it for years in different cities. But this location was the worst. I ordered Philly chicken on the rocks,and it was really bad. The chicken was super dry, barely any Philly sauce in there and there was no sauce on top either. Philly chicken is supposed to be cooked on the grill with Philly sauce and vegetable (onions, pepper etc.) and there were barely any vegetables in the meal. We were goin to the movies after and couldn't try on the spot and the shop closed right after. My husband and I had dry chicken with plain dry rice with no vegetables. The experience was awful. I have tried Philly chicken from so many osmows and never this disappointed. Upon calling the store next day, the guy ismat or something said sorry but next time you get this meal ask for extra sauce (for 85 cents) to which I replied there wasn't even enough sauce let alone ask for extra next time. Ridiculous I am paying for base sauce that is part of the recipe and he wouldn't accept the distasteful FOOD due to their mistake. After 5-10 mins of making him understand i asked to speak to manager and he said she will call you back.. And no call has been received from the owner until now. DO NOT GO HERE. THEY ARE CHEAP AND DO NOT UNDERSTAND CUSTOMER SERVICE/SATISFACTION. THEY DO NOT CARE ABOUT THEIR CUSTOMER AND INCONVENIENCE CAUSED. Other osmows have always tried to make amend if the order is not upto standard or customer satisfaction. BUT THIS LOCATION WAS A BIG DISAPPOINTMENT!
Atmosphere: 1
Food: 1
Service: 1
The lamb was very fatty. I couldn't eat it. It was horrible. I don't recommend that you eat at this place.
Amazing good food.
Had a Chkn On the Rocks.. It was very nice tasty. Huge quantity
I had an exceptional experience at this Osmow’s Shawarma franchise. Having been a loyal customer for the past six years, with 2-3 meals a week from Osmow’s, I recently visited this particular location and was thoroughly impressed. The hospitality, kindness, and friendliness of the staff were remarkable. The mannerism, cleanliness, and portion size exceeded my expectations. The quality of fries and the temperature of the food were spot on. The employees were not only nice but also ensured that my request for well-done meat was perfectly executed. What stood out was the attention to hygiene; after preparing my meat well done, the grill was cleaned, instilling trust in the restaurant’s commitment to cleanliness. This attention to detail made it feel like more than just a financial transaction but a genuine service of community. The speedy service was an added bonus. I felt compelled to leave a review because this Osmow’s location goes beyond expectations. The owner and employees take pride in their service, creating an atmosphere that feels more like a family restaurant with good values rather than a commercial business. The meat preparation impressed me – done with care, not rushed, and in small juicy bite-sized pieces, which is especially appreciated as a parent with a little toddler. Having enjoyed Osmow’s for years, I can confidently say that if you want someone to have the best experience trying out Osmow’s, this location is worth the drive. The level of service, from exceptional hospitality to cleanliness, sets this place apart. Even as a long-time Osmow’s customer, this experience surpassed my expectations. If you want someone to truly savor the essence of Osmow’s Shawarma or would like to refresh your taste buds with this authentic shawarma, this is the spot to hit.
Restaurantji Recommends
I've been to a lot of Osmows in my opinion this is the best one .When I got the large chicken on the rocks it was literally the correct portion size. The one in heartland for some reason when you order a large the portion size is small keep up the good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken on the Rocks
The worst chicken shawarma I’ve ever had in my entire life. Chicken tasted bad and weird, sauces were not good, the whole shawarma was a mess, I guess that’s why it’s on the cheaper side.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Shawarma
If there was zero stars I would’ve given it, the food taste bad and the chicken was super chewy and old.
Atmosphere: 1
Food: 1
Service: 1
Not sure what happen to this location, but the food isn't as great anymore. Their chicken is barely seasoned and it seems like they changed their rice as well. Much different than the other Osmows locations...
Atmosphere: 3
Food: 2
Service: 4
Ordered the Philly Cheese Steak - worst sandwich ever. People get a clue about what is offered in the U.S.A. for this famous sandwich. Steak must not be tough - but shaved and soft. Sauces, cheese, onions have to be consistent with the beef.