Delicious pizza, great staff, very friendly service. We have ordered from this pizza nova for years and have appreciated the consistent quality.
Atmosphere: 5
Food: 5
Service: 5
manpreet devgun
Excellent service and food
K W.P.
Refused to look at and accept my 'confirmed order' for a large veggie pizza placed using the Skip the dishes app; basically gaslit me into having to purchase another pizza that I then had to wait 20 minutes for. In short, I was charged twice and only got 1 item. Awful customer service.
Atmosphere: 2
Food: 4
Service: 2
Ragu S
I personally witnessed the girl working there dropping a pizza out of the oven and scooping it up and putting back in the box like it was no big deal. Disgusting people working there.
Avoid this place like the plague and you will be better for it.
Atmosphere: 1
Food: 1
Service: 1
Alden T
Showed up with a pizza nova loyalty card. This guy made every excuse in the sky to not honor it. Don't own a franchise if your not gonna honor the franchise standard.
Atmosphere: 1
Food: 1
Service: 1
Julius Gombos
I ordered two pizza through Skip the dishes. One of the pizza delivered was completely wrong.
Skip the dishes took the complaint, did nothing to assist me directly. I then called pizza novas central number and was passed to customer service who told me they could do anything either as the order was placed through Skip the dishes (still no response 45 minutes later).
So, I drove to the store.
The store manager acknowledged the error and offered me another pizza as originally order, plus an upsize. Thank you sir!
As to skip the dishes, clearly they don’t care about you. The pizza nova call centre could also use some better training.
Service: 4
David Bunton
Pizza was good, delivery driver was late.
Food: 4
Service: 3
sergio freitas
Very clean the food is fresh and the owner is amazing
Atmosphere: 5
Food: 5
Service: 5
JAACHAK GILL
I was sitting on the chairs while my younger brother was ordering. I had my earphones in and clearly heard my younger brother order a cheese pizza and 2 garlic bread with cheese. The cashier asked what he meant by cheese, and my brother replied cheddar cheese on the garlic bread. 20 mins later the other worker opens the oven and finds our pizza pitch black and burned. 10 mins after that our pizza is done and when I open it up there's cheddar cheese on the pizza, and they didn't give the 2 garlic breads. At this point its already been 30 minutes and I'm starving so I just left. All in all the cashier can't hear, can't make pizza, and definitely shouldn't be working there.
Atmosphere: 2
Food: 1
Service: 1
Christopher Orr
Cashier seemed like a real shyster. Tonight I ordered two slices of pizza and a Dasani water. He told me 16$, but 15$ would be okay. He didn’t process my cash in the register. When I insisted he put the order in the register so I get a receipt it came out to less than 16$, even after he made another mistake by charging for a more expensive water. Very weird interaction. The pizza was okay.
This is my absolute favourite location. The pizza is always made fresh and the staff are super friendly and accommodating. Best pizza in town.
Eclipse Gamers
The Italian man who works there often is very sweet, kind and considerate. However, for awhile everytime I get a slice from this location it has been tasting funny. I found out recently they store their left over slices in the fridge and reheat them the next day. This shouldn’t be allowed and makes the slices taste very not fresh and have an off taste. This location should really stop doing that it actually makes the slices taste very gross and old. If u go here , I would ask them to make you a fresh pizza or ask them when the slices were made! Be cautious, it’s a nice location just very turned off by heating up old slices ….. ?
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Pepperoni Pizza Slice
Gavin Zhao
Delicious!!! The guy we talked to was really nice and helped me when me and my mom were indecisive about olives. I loved the sundried olives but my mom didn't so he offered to put half olives instead, ended up getting olives throughout the entire pizza though.
Vegetarian options: Their menu has LOTS of vegetarian and vegan options especially since you can just change your toppings and everything.
Parking: Parking is only for customers and I think there was a limit to how long you can stay there, when I went lots of cars were parked there but there were 4 or 5 free spaces. You can see how many spots there are with satellite view on google maps.
Kid-friendliness: Saw kids come into the place while waiting for my order and they were really nice and didn't mind their noise and was just generally good to the parents when they came.
Atmosphere: 4
Food: 5
Service: 5
Ivana Pivnicki
These guys need to try Capra’s, Casalinga’s and Nostra’s pizza!! They taste like pizza. They don’t deliver and on a thundery rainy day, I want delivery. It arrived cold. I ordered at 2pm (can’t be too busy then) and live a click away so not sure why it was cold. Small by the way is maybe 8inch diameter. The pepperoni and the bacon were good unfortunately the crust and sauce tasteless.
Food: 1
Gary Cox
These guys make a great pizza for the money highly
Delicious pizza, great staff, very friendly service. We have ordered from this pizza nova for years and have appreciated the consistent quality.
Atmosphere: 5
Food: 5
Service: 5
Excellent service and food
Refused to look at and accept my 'confirmed order' for a large veggie pizza placed using the Skip the dishes app; basically gaslit me into having to purchase another pizza that I then had to wait 20 minutes for. In short, I was charged twice and only got 1 item. Awful customer service.
Atmosphere: 2
Food: 4
Service: 2
I personally witnessed the girl working there dropping a pizza out of the oven and scooping it up and putting back in the box like it was no big deal. Disgusting people working there.
Avoid this place like the plague and you will be better for it.
Atmosphere: 1
Food: 1
Service: 1
Showed up with a pizza nova loyalty card. This guy made every excuse in the sky to not honor it. Don't own a franchise if your not gonna honor the franchise standard.
Atmosphere: 1
Food: 1
Service: 1
I ordered two pizza through Skip the dishes. One of the pizza delivered was completely wrong.
Skip the dishes took the complaint, did nothing to assist me directly. I then called pizza novas central number and was passed to customer service who told me they could do anything either as the order was placed through Skip the dishes (still no response 45 minutes later).
So, I drove to the store.
The store manager acknowledged the error and offered me another pizza as originally order, plus an upsize. Thank you sir!
As to skip the dishes, clearly they don’t care about you. The pizza nova call centre could also use some better training.
Service: 4
Pizza was good, delivery driver was late.
Food: 4
Service: 3
Very clean the food is fresh and the owner is amazing
Atmosphere: 5
Food: 5
Service: 5
I was sitting on the chairs while my younger brother was ordering. I had my earphones in and clearly heard my younger brother order a cheese pizza and 2 garlic bread with cheese. The cashier asked what he meant by cheese, and my brother replied cheddar cheese on the garlic bread. 20 mins later the other worker opens the oven and finds our pizza pitch black and burned. 10 mins after that our pizza is done and when I open it up there's cheddar cheese on the pizza, and they didn't give the 2 garlic breads. At this point its already been 30 minutes and I'm starving so I just left. All in all the cashier can't hear, can't make pizza, and definitely shouldn't be working there.
Atmosphere: 2
Food: 1
Service: 1
Cashier seemed like a real shyster. Tonight I ordered two slices of pizza and a Dasani water. He told me 16$, but 15$ would be okay. He didn’t process my cash in the register. When I insisted he put the order in the register so I get a receipt it came out to less than 16$, even after he made another mistake by charging for a more expensive water. Very weird interaction. The pizza was okay.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This is my absolute favourite location. The pizza is always made fresh and the staff are super friendly and accommodating. Best pizza in town.
The Italian man who works there often is very sweet, kind and considerate. However, for awhile everytime I get a slice from this location it has been tasting funny. I found out recently they store their left over slices in the fridge and reheat them the next day. This shouldn’t be allowed and makes the slices taste very not fresh and have an off taste. This location should really stop doing that it actually makes the slices taste very gross and old. If u go here , I would ask them to make you a fresh pizza or ask them when the slices were made! Be cautious, it’s a nice location just very turned off by heating up old slices ….. ?
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Pepperoni Pizza Slice
Delicious!!! The guy we talked to was really nice and helped me when me and my mom were indecisive about olives. I loved the sundried olives but my mom didn't so he offered to put half olives instead, ended up getting olives throughout the entire pizza though.
Vegetarian options: Their menu has LOTS of vegetarian and vegan options especially since you can just change your toppings and everything.
Parking: Parking is only for customers and I think there was a limit to how long you can stay there, when I went lots of cars were parked there but there were 4 or 5 free spaces. You can see how many spots there are with satellite view on google maps.
Kid-friendliness: Saw kids come into the place while waiting for my order and they were really nice and didn't mind their noise and was just generally good to the parents when they came.
Atmosphere: 4
Food: 5
Service: 5
These guys need to try Capra’s, Casalinga’s and Nostra’s pizza!! They taste like pizza. They don’t deliver and on a thundery rainy day, I want delivery. It arrived cold. I ordered at 2pm (can’t be too busy then) and live a click away so not sure why it was cold. Small by the way is maybe 8inch diameter. The pepperoni and the bacon were good unfortunately the crust and sauce tasteless.
Food: 1
These guys make a great pizza for the money highly
Atmosphere: 3
Food: 5
Service: 5
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