Popeyes Louisiana Kitchen

Terrible experience with Popeyes. First to start their mobile app didn't even work properly. I opened up the app and all it was doing was loading. I did all have my access to any offers and I did not earn any points. When I got home the app work perfectly fine and I was all signed in and saw all the offers I could have got instead of ended up paying more for less food.

The next thing that we took so long to get. It was not that busy maybe two other people in the restaurant yet the food was taking so long. They made part of the order and let it sit on the warmer so by the time the second part of the order was clicked the boneless wings were dry. They basically took the boneless wings squirted some sauce on it and that's what we paid for $9. Then when we finally got it a boneless wings or not very good.

For the restaurant not being that busy both garbages were completely overflowing. People were just throwing garbage on top of the garbage bin. Very terrible experience.

Atmosphere: 2

Food: 3

Service: 2

Excellent

Atmosphere: 5

Food: 5

Service: 5

Most unprofessional staff ive seen at any popyees. Made me wait for 10 mins for my blackend sandwich and they were all relaxing as there as not one there apart from me. When I went to check if it was ready, the guy ran to the machine to check if the chicken was cooked, IT BURNT as I could see it. And they started giving explanation that it looks like that, I mean it's not the first time I'm eating this. Now I have to wait for another 7 mins.

Atmosphere: 1

Food: 1

Service: 1

Always quick service, even at busy lunchtime

Atmosphere: 4

Food: 4

Service: 4

Popeyes is best but this review just for workers . Friendly staff and good communication skills . Gave my order within 2-3 minutes . Cashier was respectful and fasttt

Atmosphere: 5

Food: 5

Service: 5

The service was impeccable. The staff was attentive and accommodating

Atmosphere: 5

Food: 5

Service: 5

Sohit! Amazing service, fast and efficient

Atmosphere: 5

Food: 5

Service: 5

The staff was very nice. The place was also very calm and clean. And the chicken is super soft, easy to chew. The kids loved it. Everything was nicely cooked

Atmosphere: 5

Food: 5

Service: 5

Great friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Spicy Sandwich, Signature Chicken Combo, Eight Piece Chicken Nuggets, Chicken Tender Platter, Spicy Chicken Tenders, Popeyes Apple Pie, Spicy Chicken Sandwich

Workers sohit, himmat, pooja are excellent . Great customer service

By far the friendliest staff I have met of all the. Popeyes I have visited! Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

Every thing was good also the services and the team helpful but they should to check the salad when will get expire please because I am pregnant i tested it was strange test so the guy he changed for me and say sorry

Extremely bad experience from this place. I got mild chicken instead of spicy I ordered plus the chicken and fries both were old and stale that was refried. I specifically asked to get fresh chicken because the chicken pieces left there looked old. She asked to wait 15 mins and despite waiting we still got the old cold tasteless chicken. How dishonest of them to still give me the old after refrying it as well there is a lady her name is SUMAN she even don’t know how to talk with a customer “POOR CUSTOMER SERVICE “Never going there again! Please check your order and if possible avoid these dishonest people!

Atmosphere: 1

Food: 1

Service: 1

They give old chicken in combo and sandwich too, I got it on 14/07/25. Chicken is also smelly and hard

Atmosphere: 4

Food: 1

Service: 4

I had an amazing experience at Popeyes recently, thanks to Associate Shohit, who provided exceptional service to our large group of 13 people. Managing a group of that size can be tricky, especially at a fast-paced place like Popeyes, but Shohit made it look effortless.

From the moment we walked in, Shohit greeted us with a friendly smile and immediately took charge. He made sure we were comfortably settled, and despite the busy lunch rush, he managed to get our large order in without any issues. He was patient, efficient, and made sure we were all taken care of right away.

What really impressed me was Shohit’s knowledge of the menu. He took the time to ask if anyone had any special preferences or dietary restrictions (which we had a few), and he recommended items based on our tastes. He suggested some of their best-selling combos and even added a few extras that everyone ended up loving. The food came out hot, fresh, and exactly as we ordered, no mistakes, no delays, which is pretty rare when ordering for such a big group.

Throughout our meal, Shohit continued to check on us regularly, making sure that we had enough condiments, napkins, and refills. I could see he was juggling multiple tables, but he never seemed overwhelmed. His calm and friendly demeanor really stood out. Even when we had a few last-minute additions to our order or special requests, Shohit handled everything with ease and made us feel like we were his top priority.

It’s not often that you get such personalized attention at a fast food restaurant, but Shohit went above and beyond to ensure that everyone in our group had a great experience. He really made our visit to Popeyes memorable, and his dedication to providing top-notch service was evident every step of the way.

The food itself was, of course, delicious, hot, crispy chicken, flavorful sides, and perfectly seasoned biscuits. But the real highlight was Shohit’s impeccable service. We left feeling well taken care of and more than satisfied with our meal.

I would absolutely recommend this Popeyes location, especially for larger groups, and I hope Shohit gets the recognition he deserves for making our visit such a positive one. Thanks for going the extra mile and making our Popeyes experience stand out!

Atmosphere: 5

Food: 5

Service: 5