Popeyes Louisiana Kitchen

I went in around 10:15 p.m. to order spicy chicken, but was told it wasn’t available because they hadn’t cooked any — even though the restaurant closes at 11 p.m. On weekends, food should be available until closing time.

The cashier entered a kid’s meal with one chicken tender without confirming it and processed the order before I could check the price. It came to about $8, including a drink I didn’t ask for since I don’t take sugar. When I asked to adjust the order or get an extra piece of chicken instead, she didn’t respond and seemed frustrated, as if she wanted to close early.

They said spicy chicken would take 20 more minutes — but why should a customer wait that long at a fast-food restaurant still open for business? Popeyes should make sure staff stay active until closing so customers receive full service and quality for what they pay.

I like the aesthetic and the food service is very good

Atmosphere: 5

Food: 5

Service: 5

DO NOT WASTE YOUR MONEY THERE!! Disgusting!! We order twice from this place and regret both times. 1st time the order wasnt correct and by the time we got home, the store was already closed.
2nd time we order, the Chicken SMELLED BAD. We had to throw it out because it smelled rotten! I almost throw up.

Atmosphere: 1

Food: 1

Service: 1

Access at Popeyes malton Westwood mall]

Dear Popeyes Guest Relations,

I am writing to file a complaint about the Popeyes location at , Malton, Mississauga, Ontario].

For the past year, I have repeatedly been denied access to the customer washroom at this restaurant, even when I am a paying customer. Staff consistently refuse to allow me to use the facilities.

This situation is extremely inconvenient and unacceptable for a restaurant that offers dine-in service. Customers reasonably expect basic amenities like washroom access, and this denial of service reflects poorly on the Popeyes brand.

I respectfully request that you investigate this matter and ensure that customers at this location are provided proper washroom access as required for dine-in establishments.
And the full establishment is operated by three 23 years illegal students who laughed at me that means there is a big shot who supports illegal activities. And yes they called the security on me . But they were like helpless. Because security in canada is a joke

When i asked for her name she hid in the washroom. And yes every month employee change. So this is not popeyes American one .

And why there are no Africans no Canadians no Mexicans no Chinese no carrabean staff at the location . Why do you have 3 people who are from one state and one location . Canada is a blend of all the countries. Why you have staff from one specific area who bully you and have hijacked that location.

Please confirm what steps Popeyes Canada will take to address this issue.

Thank you

Harry

Atmosphere: 1

Food: 1

Service: 1

Tasty chicken drumsticks with fries 😋😋😋

Great customer service 👏

Customer service really good and restaurant was neat and clean. Chicken was fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Great service at this location. Got my special order right the first time.

Atmosphere: 5

Food: 5

Service: 5

Consistently decent, sometimes overcrowded

Poor customer service

Atmosphere: 1

Food: 1

Service: 1

Very nice service. I love their spicy chicken.

Atmosphere: 5

Food: 5

Service: 5

I love the the tasty crispy chicken very tasty , delicious, serve you well .

Atmosphere: 5

Food: 5

Service: 5

Their service is really good and they are treated in a good way

Atmosphere: 5

Food: 5

Service: 5

Staff was very rude i was ordered around 7 o clock she don’t know how to talk customers

Atmosphere: 1

Food: 1

Service: 1

Wastage of money even employees are too please train your staff employee are too rude

Atmosphere: 1

Food: 1

Service: 1