Rama Gaming House - Mississauga

This is the first and last time I will visit this casino. I regularly frequent Mohawk and Fallsview, and decided to try it out here because I live in Mississauga. I played and then decided to sit quietly at the bar while waiting for my dad to finish up his free games before leaving and the worker told me I had to leave because I didn’t buy anything. There was not a single person sitting at the bar besides me. I wasn’t taking anyone’s spot, I wasn’t causing the casino to lose money by sitting there since the bar was already empty. She called her manager, and he made me throw out a drink I had brought in, despite having it with me for 45 minutes already at that point because no one told me to throw it out when I walked in.

Every other casino you go to treats the players so well and all workers are always so kind. This is the first time I’ve had a bad experience at a casino, EVER. So disappointing. I had played. I wasn’t loitering. I wasn’t being a disturbance. I was sitting quietly in a corner where no one else was sitting during a clearly very dead hour at the bar so I was not taking business away from the bar.

Learn to treat the players and customers nicer. I’ve worked in customer service since I was 15 — there’s no reason to be so defensive to someone who is sitting quietly and not causing any sort of disturbance, after I had already played and was waiting for my dad to finish his free games. Safe to say I will not be returning and would rather drive all the way to Milton than come back to this casino that’s only 15 minutes from my house.

Whoever was working at the front checking IDs on December 8th at around 3pm was your only nice employee and was very kind to me. You should be more like her and use her as an example.

Also, the soap dispensers in the women’s washroom both didn’t work.

Played a few slots. Tried out the food. Got the Spicy Crispy Calamari, it was good. Ordered the Fettuccine Alfredo & added Roasted Chicken, wasn’t bad but wished there was more pasta to go with the chicken. Also ordered the Chicken & Waffles, don’t think I would order that again. Chicken was good but some of the breading was overcooked and hard the waffle was a little too dense. Overall customer service was good. Super attentive, quick and efficient.

This place has gone downhill big time. They have tightened up the machines so much it is ridiculous. I put $700 in the Rooster machine at max $2.00 and didn’t even get one bonus. Definitely not the same place as 2, 3 years ago. Very disappointing. I highly recommend you go somewhere else unless you’re okay throwing away your money. This place doesn’t even deserve a 1 star rating!

Was great
Good machines.
But don't expect the coffee guy to be there unless you are sitting at a machine. I followed the lady around and learned that we had to be seated 🤣

Fun place. The first time you go you get a $20.00 free game pass. As long as you don't abuse the gambling privileges, you'll have fun. Lots of different machines

Service was rude from the beginning to the end. Couldn't even order what we wanted from the bar. Atmosphere wasn't that great

I w would like to recognize an employee by the name of Hannah. She good goes out of her way to make sure that she greets customers takes interest in their day and is always smiling. I have been coming here for many years and the management sees me come in never acknowledges my presence but Hannah always does. Thank you Hannah. Keep up the great work.

Regular gaming place , safe for any class of.people

They take all your money ? not goog for gambling people who need

I’ve visited before and all was good but today’s trip was not up to par. Half of the slot machines were down and the money/slip exchanger doesn’t give coins anymore. One lady told me nothing has been won in months there so I didn’t stick around too long since most of the machines I like weren’t available anyway.

My spouse and I frequent Rama gaming house on a weekly basis and each and every time we come we make sure to eat at RH Kitchen AND each and every time we are greeted and treated fabulously by John and the amazing kitchen staff.
The food and drinks are always beautifully displayed. We are never disappointed!
:)

Good food.numerous one armed bandits.

Relaxing

Small place, clean and friendly staff but not much selection game wise... Same games spread out throughout the place

This place actually has pretty good promos. Better than other casinos.