The $4.99 Queen chicken wrap for national shawarma day was false advertising and was less than half the size the wrap usually is. Very little chicken and a few fries with a little bit of sauce. I expected a long wait and wouldn't have minded if it was actually a good deal as advertised. Instead I left feeling like I just waited half an hour to be scammed. Usually a good shawarma here but I won't be back again.
Food: 1
Abdulmajid Aoudeh
$4.99 No chicken only fries
haya
I ordered three Queen Shawarma wraps today for Shawarma Day, each at $4:99 plus tax . I waited too long to receive my order, and when I finally did, I was very disappointed. The wraps were almost empty, barely any chicken inside. It honestly felt like they just divided the filling of one regular shawarma into three wraps to make more money. Please don’t participate in Shawarma Day next year if this is the quality you plan to offer. It’s not fair for customers to wait this long and pay for what is basically just bread and sauce.
Food: 1
Rafael Mikhail
I asked for no pickles and the guy said yes there are no pickles, but I checked and there were pickle. I also saw one of the guys tell another guy that one of them is supposed to not have pickles, and that guy brushed it off and said its whatever. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Caroline S
The best Shawerma in Toronto..our place to go...we drive from Scarborough for...highly recommended if you are looking for unique test
Atmosphere: 5
Food: 5
Service: 5
Ozair Minhas
My advice for this location is to not take part in National Shawarma day next year because if in your deal you cant even add lettuce or any sauce which is usually a 'free' topping then really whats the point? $5 for just a plain old wrap with just garlic and pickles. Horrendous service on top of it.
Atmosphere: 1
Food: 1
Service: 1
Mohamed Sedki
Very disappointed — order arrived late and incomplete
We ordered from this shawarma place and had a terrible experience (not the first time ). Our meal arrived 90 minutes late, and 2 out of 4 sandwiches were missing. I tried calling several times — their phone line was busy for almost 20 minutes, and when someone finally answered, they told me I’d have to go pick up the missing sandwiches myself because no one was available to deliver them.
This completely ruined our family dinner. Mistakes can happen, but the lack of communication and customer service was unacceptable. I definitely would not recommend this restaurant after this experience.
Elias Hanna
After paying $43 for two beef shawarma combo and repeating the order three times until the foreign employee understood.
They make you tip before you pay and I have given them $7. I asked for laban Iran and the international foreign employee didn't understand, when his boss MasterChef man came, he told me I do not get that only pop, I told him I just tipped you $7 he laughed and walked away.
McDonald's offers more fries. I'm never going there again or recommend it to anyone. The lesson learned is never to tip and do not visit overpriced or try to reason with hungry managers
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Royale Shawarma Club Mix Wrap
Khadija Irfan
Yahia and abu Tamer provided best service. Food was very delicious highly recommend for families and friends
Atmosphere: 5
Food: 5
Service: 5
Bread
Purchased deal and drink but only received one drink and 2 shawarmas... Missed my fries and pop, very disappointed, I can't message them or anything... This was a scam
In what world does it make sense to put uncovered fries and a cold can of pop together in the same bag? One's hot, the other's cold — and the fries are completely exposed. Where's the common sense?
Ramiz Naoom
We tried family chicken platter tested good 🍟 was not that good overall good quality will go back
Bathroom wasn't clean and paper towels was empty
Levin Tom Thomas
I used to come here very often in the past. It used to be a decent place. Not sure if ownership changed but customer service and quantity was terrible. They mixed up the orders too.
I had upgraded my shawarma to a combo and the guy took a small paper cup and literally gave me like 10-15 fries. When I saw that, I almost wanted to give the whole thing back to him. Was planning to order some more food to take home but decided that no more of my business is ever going to them again.
I truly hope this was a one off but I’m not willing to try again and spoil my day.
MCC H.R
Disgusting food
Awais Anjaria
If you're craving the best shawarma in the Greater Toronto Area, look no further than Shawarma Royale! The flavors are exceptional, and the service provided by Salkani and the staff is top-notch. You won’t be disappointed!
The $4.99 Queen chicken wrap for national shawarma day was false advertising and was less than half the size the wrap usually is. Very little chicken and a few fries with a little bit of sauce. I expected a long wait and wouldn't have minded if it was actually a good deal as advertised. Instead I left feeling like I just waited half an hour to be scammed. Usually a good shawarma here but I won't be back again.
Food: 1
$4.99
No chicken only fries
I ordered three Queen Shawarma wraps today for Shawarma Day, each at $4:99 plus tax . I waited too long to receive my order, and when I finally did, I was very disappointed. The wraps were almost empty, barely any chicken inside. It honestly felt like they just divided the filling of one regular shawarma into three wraps to make more money.
Please don’t participate in Shawarma Day next year if this is the quality you plan to offer. It’s not fair for customers to wait this long and pay for what is basically just bread and sauce.
Food: 1
I asked for no pickles and the guy said yes there are no pickles, but I checked and there were pickle. I also saw one of the guys tell another guy that one of them is supposed to not have pickles, and that guy brushed it off and said its whatever. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
The best Shawerma in Toronto..our place to go...we drive from Scarborough for...highly recommended if you are looking for unique test
Atmosphere: 5
Food: 5
Service: 5
My advice for this location is to not take part in National Shawarma day next year because if in your deal you cant even add lettuce or any sauce which is usually a 'free' topping then really whats the point? $5 for just a plain old wrap with just garlic and pickles. Horrendous service on top of it.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed — order arrived late and incomplete
We ordered from this shawarma place and had a terrible experience (not the first time ).
Our meal arrived 90 minutes late, and 2 out of 4 sandwiches were missing.
I tried calling several times — their phone line was busy for almost 20 minutes, and when someone finally answered, they told me I’d have to go pick up the missing sandwiches myself because no one was available to deliver them.
This completely ruined our family dinner. Mistakes can happen, but the lack of communication and customer service was unacceptable.
I definitely would not recommend this restaurant after this experience.
After paying $43 for two beef shawarma combo and repeating the order three times until the foreign employee understood.
They make you tip before you pay and I have given them $7.
I asked for laban Iran and the international foreign employee didn't understand, when his boss MasterChef man came, he told me I do not get that only pop, I told him I just tipped you $7 he laughed and walked away.
McDonald's offers more fries.
I'm never going there again or recommend it to anyone.
The lesson learned is never to tip and do not visit overpriced or try to reason with hungry managers
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Royale Shawarma Club Mix Wrap
Yahia and abu Tamer provided best service. Food was very delicious highly recommend for families and friends
Atmosphere: 5
Food: 5
Service: 5
Purchased deal and drink but only received one drink and 2 shawarmas... Missed my fries and pop, very disappointed, I can't message them or anything... This was a scam
Food: 1
Service: 1
Restaurantji Recommends
In what world does it make sense to put uncovered fries and a cold can of pop together in the same bag? One's hot, the other's cold — and the fries are completely exposed. Where's the common sense?
We tried family chicken platter tested good 🍟 was not that good overall good quality will go back
Bathroom wasn't clean and paper towels was empty
I used to come here very often in the past. It used to be a decent place. Not sure if ownership changed but customer service and quantity was terrible. They mixed up the orders too.
I had upgraded my shawarma to a combo and the guy took a small paper cup and literally gave me like 10-15 fries. When I saw that, I almost wanted to give the whole thing back to him. Was planning to order some more food to take home but decided that no more of my business is ever going to them again.
I truly hope this was a one off but I’m not willing to try again and spoil my day.
Disgusting food
If you're craving the best shawarma in the Greater Toronto Area, look no further than Shawarma Royale! The flavors are exceptional, and the service provided by Salkani and the staff is top-notch. You won’t be disappointed!
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