I ordered a veggie burger. Was a little overcooked but still edible. Ended up having severe food poisoning from the burger and/ or the lettuce and tomatoes that were included on it. I imagine not as many people order a veggie burger, and perhaps it was past its expiry date or had sat out too long in the restaurant and spoiled. Ruined entire trip. Ended up in emergency room twice and had to rebook return flight at a premium price ($1300) as too ill to travel. Will never order from there again. FOLLOWUP: I reached out as requested & gave all the information (date, time, receipt #). I have heard nothing from the owner.
Atmosphere: 2
Food: 1
Service: 2
Jay K
I’ve seen this place many times on my travels and always been meaning to try it. However Caplansky’s usually wins out. Today I was coming the other way so saw this and decided to try it.
Let’s just say I should never have cheated on Caplansky’s. This place is gross.
First off the cheese on my poutine was one big cold lump. Nasty.
Second the “smash burger” is not a smash burger, just a sad grey looking hamburger.
Taste was mediocre at best. Would not come here again. I suggest you avoid as well.
Slow service. Understaffed.
Atmosphere: 3
Food: 1
Service: 1
Kaysey Bulaon
We fly in and out of yyz a lot. We only go there coz the kids want their food. However, this location is consistently the slooooooweest at serving their food, with no signs of improvement over the years. Proceed with caution.
Atmosphere: 2
Food: 3
Service: 1
Holly Quilitz
Guys don’t eat here the chicken nuggets were so bad I threw up on the plane. Do not risk it.
Atmosphere: 2
Food: 1
Service: 5
Sarah Austin
They threw my poutine in the bag sideways on top of my burger, my burger was squished and the gravy dripped everywhere and made a big mess they also did not give me napkins also the prices on the menu were impossible to read
Atmosphere: 2
Food: 1
Service: 1
B
Burger was gross. Lady infront of me had a raw burger . Waits so long definitely not worth it. And the burger isn't really smashed.
Atmosphere: 1
Food: 1
Service: 1
Hannah Rondeau
I had chicken 5 fingers and got the worst food poisoning of my life. Idk if the chicken was under cooked or what but it’s ruined my whole vacation. I know it was from them because it was the only thing I ate that my boyfriend didn’t. Everything else we shared except those chicken fingers.
Food: 1
Icamps
My burger was partly raw. I am hoping I don’t get food poisoning. The shared food court dining area was kind of dirty and ver crowded.
Atmosphere: 1
Food: 1
Service: 3
Franz H
Photos are misleading on the menu I ordered a single thinking that was what was shown on the menu nope apparently it was the double. Everything is divided they dont do combos. Not really explained well.
Atmosphere: 2
Food: 4
Service: 2
Parneet Cheema
When their lady at front super mean rolled her eyes when I asked for food and screamed at child DO NOT GO THEIR. On top of that the wait time to get your food is super long. Some people were missing flights . Even tho the food was siting right on the counter, takes forever for them to packages it up the place also is really dirty . And the lady at the counter proceeded to take a phone call during her shift witch sounded like she was talking to one of her friends .she held up the line to take a phone call
Google maps shows it in terminal 1. Couldn't find it. Info desk confirmed it's not here. Fake location on Google maps?
Atmosphere: 1
Food: 1
Service: 1
Jennifer Bruce
Fries were recooked. No flavor to the smash burger. Put together sloppily …the poutine should not be listed as the best in Canada. There are many places that beat this flavor and over priced. 2 people. $52. Unacceptable
Andrew Blackburn
WORST EXPERIENCE EVER!!! I came here and got the double bacon stack smash burger and a Oreo cookies and cream shake and I got FOOD POISONING! I read other reviews on here afterwards with the same experience! I came here to get a bite to eat just before my flight and it’s the only thing I ate so I know for a fact it was from this place. I was on the toilet and throwing up for 2 days when I was on vacation. Couldn’t eat anything. I will NEVER come back here or to another smash burger place after this experience. WORST EXPERIENCE I’ve ever experienced! Please guys avoid this place….
Atmosphere: 1
Food: 1
Service: 1
Nick Maharaj
I was feeling a burger waiting at the airport. Came across this place and decided to give it a try. Not expecting too much, because airport food is generally to be expected. But I was actually incredibly surprised by how good this thing was. Double American. fat juicy patties, perfectly seasoned, soft bun, good pickles, perfect amount of sauce. Leaving a review because the rating is quite low and based of my experience, that doesn’t make sense. Very good burger.
McCay
Food was good but I got double charged because there tap machine wasn't working properly but the manager did tell customers to call or email smash burger to get a refund if they got double charged.i got the evidence saved for being double charged for my food at Pearson airport
I ordered a veggie burger. Was a little overcooked but still edible. Ended up having severe food poisoning from the burger and/ or the lettuce and tomatoes that were included on it. I imagine not as many people order a veggie burger, and perhaps it was past its expiry date or had sat out too long in the restaurant and spoiled. Ruined entire trip. Ended up in emergency room twice and had to rebook return flight at a premium price ($1300) as too ill to travel. Will never order from there again.
FOLLOWUP: I reached out as requested & gave all the information (date, time, receipt #). I have heard nothing from the owner.
Atmosphere: 2
Food: 1
Service: 2
I’ve seen this place many times on my travels and always been meaning to try it. However Caplansky’s usually wins out. Today I was coming the other way so saw this and decided to try it.
Let’s just say I should never have cheated on Caplansky’s. This place is gross.
First off the cheese on my poutine was one big cold lump. Nasty.
Second the “smash burger” is not a smash burger, just a sad grey looking hamburger.
Taste was mediocre at best. Would not come here again. I suggest you avoid as well.
Slow service. Understaffed.
Atmosphere: 3
Food: 1
Service: 1
We fly in and out of yyz a lot. We only go there coz the kids want their food. However, this location is consistently the slooooooweest at serving their food, with no signs of improvement over the years. Proceed with caution.
Atmosphere: 2
Food: 3
Service: 1
Guys don’t eat here the chicken nuggets were so bad I threw up on the plane. Do not risk it.
Atmosphere: 2
Food: 1
Service: 5
They threw my poutine in the bag sideways on top of my burger, my burger was squished and the gravy dripped everywhere and made a big mess they also did not give me napkins also the prices on the menu were impossible to read
Atmosphere: 2
Food: 1
Service: 1
Burger was gross. Lady infront of me had a raw burger . Waits so long definitely not worth it. And the burger isn't really smashed.
Atmosphere: 1
Food: 1
Service: 1
I had chicken 5 fingers and got the worst food poisoning of my life. Idk if the chicken was under cooked or what but it’s ruined my whole vacation.
I know it was from them because it was the only thing I ate that my boyfriend didn’t. Everything else we shared except those chicken fingers.
Food: 1
My burger was partly raw. I am hoping I don’t get food poisoning. The shared food court dining area was kind of dirty and ver crowded.
Atmosphere: 1
Food: 1
Service: 3
Photos are misleading on the menu I ordered a single thinking that was what was shown on the menu nope apparently it was the double. Everything is divided they dont do combos. Not really explained well.
Atmosphere: 2
Food: 4
Service: 2
When their lady at front super mean rolled her eyes when I asked for food and screamed at child DO NOT GO THEIR. On top of that the wait time to get your food is super long. Some people were missing flights . Even tho the food was siting right on the counter, takes forever for them to packages it up the place also is really dirty . And the lady at the counter proceeded to take a phone call during her shift witch sounded like she was talking to one of her friends .she held up the line to take a phone call
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Google maps shows it in terminal 1. Couldn't find it. Info desk confirmed it's not here. Fake location on Google maps?
Atmosphere: 1
Food: 1
Service: 1
Fries were recooked. No flavor to the smash burger. Put together sloppily …the poutine should not be listed as the best in Canada. There are many places that beat this flavor and over priced. 2 people. $52. Unacceptable
WORST EXPERIENCE EVER!!! I came here and got the double bacon stack smash burger and a Oreo cookies and cream shake and I got FOOD POISONING! I read other reviews on here afterwards with the same experience!
I came here to get a bite to eat just before my flight and it’s the only thing I ate so I know for a fact it was from this place. I was on the toilet and throwing up for 2 days when I was on vacation. Couldn’t eat anything. I will NEVER come back here or to another smash burger place after this experience. WORST EXPERIENCE I’ve ever experienced! Please guys avoid this place….
Atmosphere: 1
Food: 1
Service: 1
I was feeling a burger waiting at the airport. Came across this place and decided to give it a try. Not expecting too much, because airport food is generally to be expected. But I was actually incredibly surprised by how good this thing was. Double American. fat juicy patties, perfectly seasoned, soft bun, good pickles, perfect amount of sauce. Leaving a review because the rating is quite low and based of my experience, that doesn’t make sense. Very good burger.
Food was good but I got double charged because there tap machine wasn't working properly but the manager did tell customers to call or email smash burger to get a refund if they got double charged.i got the evidence saved for being double charged for my food at Pearson airport
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