Worst cold brew I've ever tasted. They did not steep the cold brew long enough. They didn't add any water, and still it tasted like water. They cannot remake it if they don't have properly brewed cold brew.
They did not apply a sticker on the cup. Causing an issue when I went to get it remade at another location.
Atmosphere: 2
Food: 1
Service: 3
Bezz Videos
I’ve been a loyal customer for years and have spent thousands of dollars at this location, but my experience with the current manager has completely ruined my trust. The manager repeatedly lies to customers about when new Starbucks merchandise is being released — giving different answers each time and misleading regulars who genuinely support the store.
What’s worse, I learned that staff members are being threatened with losing their jobs if they sell any new items before a certain time, even when customers are right there ready to purchase. That’s an awful way to treat both employees and customers.
I used to love coming here, but now it feels like management only cares about control, not honesty or good service. If this is how they run things, I’ll be taking my business elsewhere until Starbucks does something about it.
Paul Herceg
Horrible service. 3 people working and the line moves so slow. Staff would rather get supplies than serve customers. At least apologize for the wait. Avoid if you can.
Atmosphere: 1
Food: 2
Service: 1
Amyrose Cisneros
The ice pumpkin chai is to die for so happy it's back in stock
Atmosphere: 5
Food: 5
Service: 5
Jack K
I don’t drink a lot of coffee and if I do, I almost always go to Tim Hortons. This was my first visit at Starbucks in well over 10 years—and unfortunately, a disappointing one:
• It did not have decaffinaited coffee (although I was offered some alternative). • I ordered a DOUBLE-DOUBLE coffee (i.e., a coffee with two creams and two sugars); unfortunately, it was only in my car that I realized it had no sugar. • Taste-wise, Tim Hortons’ coffee is much better.
Atmosphere: 2
Food: 2
Service: 2
Natasha
Elliot is so helpful, polite and professional. He gave me some great suggestions for light drinks and did it all with a smile. Great location!!
Harneet Kaur
I had a great experience at Starbucks! The server was awesome and made a custom drink for me based on what I was in the mood for. It turned out perfect, and I really appreciated the personal touch. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Hemal Patel
Sana here is a really good employee. I usually come in here but she was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Sandra P
The worst experience that I’ve ever had at a Starbucks. They had to remake my iced coffee 3 times. Couldn’t get it right. By the third time I just took my coffee and left unsatisfied. The staff was rude and seemed annoyed that they had to remake my coffee. No apologies. Never in my life has a Starbucks location been rude to me. I brought my coffee to my neighborhood Starbucks and they kindly remade my drink. I’ll never come to this location again!
Find another Starbucks in the area unless you like sub par drinks and rude staff. Always something wrong with my orders. I thought Tims was bad but this place takes 1st place. Try to tell the teenaged staff about the poor quality of the drink and they laugh. Do better
Atmosphere: 1
Food: 1
Service: 1
Akash Bhullar
Worst ever drink i have ever had from starbucks, i paid for caramel drizzle on top, there was nothing. It just only a boiled milk with no taste.
Food: 1
Service: 1
ala kitani
Coffee over
Atmosphere: 1
Food: 1
Service: 1
Jb jB
Had Such a bad experience at the store my drink was not made properly and the cashier was giving attitude I believe someone who is mature she be
Service: 1
Reemal Shahbaz
So disheartened about the bad customer service I received at the Starbucks inside longos - 1077 N Service Rd, Mississauga, ON L4Y 1A6.No customer should be spoken rudely to. And if we are paying 7 dollars for a drink at least it should be made right or made again if it isn't made right the first time. Truly a Starbucks person but this really made me promise myself to not have Starbucks again.August 4, 3:30 pm.
Worst cold brew I've ever tasted.
They did not steep the cold brew long enough.
They didn't add any water, and still it tasted like water. They cannot remake it if they don't have properly brewed cold brew.
They did not apply a sticker on the cup.
Causing an issue when I went to get it remade at another location.
Atmosphere: 2
Food: 1
Service: 3
I’ve been a loyal customer for years and have spent thousands of dollars at this location, but my experience with the current manager has completely ruined my trust. The manager repeatedly lies to customers about when new Starbucks merchandise is being released — giving different answers each time and misleading regulars who genuinely support the store.
What’s worse, I learned that staff members are being threatened with losing their jobs if they sell any new items before a certain time, even when customers are right there ready to purchase. That’s an awful way to treat both employees and customers.
I used to love coming here, but now it feels like management only cares about control, not honesty or good service. If this is how they run things, I’ll be taking my business elsewhere until Starbucks does something about it.
Horrible service. 3 people working and the line moves so slow. Staff would rather get supplies than serve customers. At least apologize for the wait. Avoid if you can.
Atmosphere: 1
Food: 2
Service: 1
The ice pumpkin chai is to die for so happy it's back in stock
Atmosphere: 5
Food: 5
Service: 5
I don’t drink a lot of coffee and if I do, I almost always go to Tim Hortons. This was my first visit at Starbucks in well over 10 years—and unfortunately, a disappointing one:
• It did not have decaffinaited coffee (although I was offered some alternative).
• I ordered a DOUBLE-DOUBLE coffee (i.e., a coffee with two creams and two sugars); unfortunately, it was only in my car that I realized it had no sugar.
• Taste-wise, Tim Hortons’ coffee is much better.
Atmosphere: 2
Food: 2
Service: 2
Elliot is so helpful, polite and professional. He gave me some great suggestions for light drinks and did it all with a smile. Great location!!
I had a great experience at Starbucks! The server was awesome and made a custom drink for me based on what I was in the mood for. It turned out perfect, and I really appreciated the personal touch. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Sana here is a really good employee. I usually come in here but she was so sweet.
Atmosphere: 5
Food: 5
Service: 5
The worst experience that I’ve ever had at a Starbucks. They had to remake my iced coffee 3 times. Couldn’t get it right. By the third time I just took my coffee and left unsatisfied. The staff was rude and seemed annoyed that they had to remake my coffee. No apologies. Never in my life has a Starbucks location been rude to me. I brought my coffee to my neighborhood Starbucks and they kindly remade my drink. I’ll never come to this location again!
Food: 1
Service: 1
Nice location for meet people.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Find another Starbucks in the area unless you like sub par drinks and rude staff. Always something wrong with my orders. I thought Tims was bad but this place takes 1st place. Try to tell the teenaged staff about the poor quality of the drink and they laugh. Do better
Atmosphere: 1
Food: 1
Service: 1
Worst ever drink i have ever had from starbucks, i paid for caramel drizzle on top, there was nothing. It just only a boiled milk with no taste.
Food: 1
Service: 1
Coffee over
Atmosphere: 1
Food: 1
Service: 1
Had Such a bad experience at the store my drink was not made properly and the cashier was giving attitude I believe someone who is mature she be
Service: 1
So disheartened about the bad customer service I received at the Starbucks inside longos - 1077 N Service Rd, Mississauga, ON L4Y 1A6.No customer should be spoken rudely to. And if we are paying 7 dollars for a drink at least it should be made right or made again if it isn't made right the first time. Truly a Starbucks person but this really made me promise myself to not have Starbucks again.August 4, 3:30 pm.
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