Starbucks

NOTHING vegan to eat, ran out of avocado that was the only reason i came.

Atmosphere: 3

Food: 1

Service: 1

I ordered coffee, sandwich, and a browny. After waiting for a while I got the sandwich and the coffee, but not the brownie. When I asked what about the brownie I was told they didn't charge me for it. It was very surprising and dissapointing, I wasn't sure how to consume the coffee without a brownie.

Atmosphere: 1

Food: 2

Service: 1

Has a giant sign out front saying you can now order and pay in the app. Open the app. “Order ahead not offered at this location”. Great…. So I wait in line just to be told by an annoyed/rude cashier that they’re completely out of food. 👍

Service: 2

I’d give a 5-star review to the nice pretty young ladies that work there
But the taste of my coffee was average
A little watery , def different than the US.

Atmosphere: 4

Food: 3

Service: 5

This is one of my favourite places to come to in Toronto of all time. This Starbucks has some of the most friendly and rapid service provided it’s in the airport and their demand is hectic , the staff caters to multiple customers whilst maintaining great integrity and care to customers , this Starbucks has honey unlike some Starbucks which I love to put on my oatmilk matcha to create an experience whilst sitting outside the US arrivals where the cafe is beautifully placed at the center of terminal one where everything is easily accessible so you can have your beverage and easily head to wherever you need to next

Atmosphere: 5

Food: 5

Service: 5

We were in a hurry for a flight obviously we are in an airport . But for them it doesn’t matter if we are late for a flight we go to purchase our order and we wait 30 minutes for them to come from the back which is crazy for an airport 5 people working there and no one comes but anyways we order and we are waiting for 15 minutes we are the only people who ordered turns out there just chatting so we ask about our order and nothing was made yet not even our water instead of making our drinks they were talking we waited 1 hour for Starbucks INSANE ( PLEASE TAKE NOTICE )

F60 T1 Starbucks. One of the worse service I ever had and they gave me cold sandwich and maple mini packs. No wounder why Starbucks shares are going down. It’s shame to pay $20 for a coffee and sandwich and we are get such awful experience.

Atmosphere: 1

Food: 1

Service: 1

In my experience, the only thing that separates Starbucks from Tim hortons was Customer Service. But at this location you won’t feel the same. I understand that its a busy location with long lineups, however being in the hospitality over 10+ years i can assure that no chaos can and should affect the customer service. The front staff was literally behaving like vending machines and there was no such thing as on the name of hospitality. The management should definitely look after this matter if they want to maintain their name and prestige.

Atmosphere: 1

Food: 5

Service: 1

8-9-25 had a cup of grande for 3.52 Canadian dollars, good spot if your flight is on gates 80s and 90s. Price is good but the taste eeeehhhh

Atmosphere: 3

Food: 3

Service: 5

Pretty small sbux, no private sitting nor personal space to work. Quick grab for coffee or sandwich.
My drink was made too sweet even after saying mid sweet, overall was an ok experience.
Staff is friendly and serves good.
Sandwich was warm but not enough warm as I would have needed
Can try to stop by and get a coffee on the way to your gate, quite crowded usually

Atmosphere: 2

Food: 3

Service: 3

Disappointed with Starbucks Bread Quality

I bought a piece of bread from Starbucks on July 18, 2025, and was shocked to find it was produced on May 26 — nearly two months earlier, with no expiration date on the package.

When I asked the staff, they claimed it was “freshly baked,” which felt misleading. Selling something this old as “fresh” raises concerns about food safety and honest labeling.

I expected better from Starbucks and won’t be returning to this location.

Atmosphere: 3

Food: 1

Service: 3

I ordered a venti Matcha Frappuccino with 5 scoops of matcha and half sweet, which is my go-to drink and something I’ve ordered many times before.

However, the cashier informed me that they could not adjust the sugar level — something I’ve never encountered as an issue in the past. When I received my drink, it was overly sweet and lacked the usual matcha color, suggesting it did not have the amount of matcha I requested and paid extra for.

I raised my concern with the cashier, explaining that the drink did not match what I ordered. She insisted that the drink was made correctly and contained the extra matcha, but based on both taste and appearance, this did not seem accurate. When I requested that the drink be remade, her response and attitude were dismissive and unprofessional, which made the experience even more disappointing.

Atmosphere: 1

Food: 1

Service: 1

A new employee was making my drink and got it wrong. Since it had taken longer than expected, and my flight was preparing to leave, I just took the wrong drink, mumbled under my breath, and headed to my gate.
As I was preparing to board my flight, the new employee tapped on my shoulder and gave me my correct drink. Mind you, the gate was at least fifty yards from the Starbucks and I was now in the middle of a crowd. She definitely went above and beyond, and disappeared without a further word.
Customer service at it's finest.

This one inside terminal 1 duty fee , fast and efficiently staff, one star deduct is limited food and drinks.

TL;DR
Tiny location, slow service, limited options, easily accessible