Sunset Grill

Please note that the business hours posted are the employee working hours as the kitchen closes at about 215pm. This happened to me on Saturday January 17, 2026 when I was told at the door (which was already locked) that their kitchen was closed. At least post the correct hours if the lazy employees want to leave exactly at 3pm. I had not been to this place in many years and now I'm reminded exactly of what I wasn't missing. I have suggested an edit to the hours to show a 230pm closing, it will most likely be ignored. Avoid this place.

Service: 1

Solid breakfast place. The waiter was outstanding and made our meal better

Atmosphere: 3

Food: 4

Service: 5

I don’t often give bad reviews for service, as I’m also a waitress, but I was fairly disappointed today. Took my grandfather out for a nice brunch, but we waited for over 30 minutes for our food to come. For an extremely simple breakfast. Our waitress had admitted she misplaced the order, which I understand happens, but didn’t bother refilling our coffees or apologizing. The toast didn’t come with my grandfather’s order and I had to remind the waitstaff for it. My turkey bacon was terribly overcooked to where it was hard to eat. Overall, I was fairly disappointed today and I’m not sure if I’ll return to this location.

Atmosphere: 2

Food: 2

Service: 1

I don’t often give bad reviews for service, as I’m also a waitress, but I was fairly disappointed today. Took my grandfather out for a nice brunch, but we waited for over 30 minutes for our food to come. For an extremely simple breakfast. Our waitress had admitted she misplaced the order, which I understand happens, but didn’t bother refilling our coffees or apologizing. The toast didn’t come with my grandfather’s order and I had to remind the waitstaff for it. My turkey bacon was terribly overcooked to where it was hard to eat. Overall, I was fairly disappointed today and I’m not sure if I’ll return to this location.

Atmosphere: 2

Food: 2

Service: 1

Great service and food is always delicious! The people who work here are so nice

Atmosphere: 5

Food: 5

Service: 5

Good food Great choices and staff are very friendly and polite highly recommended

Absolutely disgusting experience.

Less than an hour ago I almost choked on a hair from one of the cooks. I then recognized that at least 3 cooks weren't wearing hair nets in the kitchen, (one woman and two men). Even the owner who was in the kitchen handling food was not wearing a hair net.

After my complaint, the owner tells the cooks to wear the hair nets even though he is in the kitchen handling food without wearing a hair net, one cook (woman) starts to put on the hair net and gives me a thumb up. I a thumbs up suppose to be a apology for your lack of care for cleanness? Absolutely unacceptable

As I walk up to the counter the owner looks at me and ask me to pay for the meal. THE OWNERS IS REQUESTING THAT I PAY FOR A MEAL WHICH HAD HAIR IN IT THAT WENT INTO MY MOUTH. His lack of care for the cleanliness is exactly why hair is in the food and cooks aren't wearing hair nets. It ends up in a shouting match about me paying for food with hair in it. Hair that went into my mouth.

The owners management was poor and unacceptable. I've been going to this place at least once/twice a month for the past 2/3 years. The owner said he recognized me from coming so often but he still choose to ask me to pay and ends up in a shouting match. Horrible owner for the sunset grill brand. I'll never eat at this location or any other again.

0/10 cleanliness
0/10 health and safety
0/10 customer service

(I am a clean shaven male so there is no hair on my body that long.)

Food: 1

Service: 1

Worst Sunset Grill of the bunch, food is ok but not as good as others SG, like the one in Port Credit & the Beaches. Service is minimal & very loud. Been there twice but never again!

Atmosphere: 1

Food: 2

Service: 1

Have been here a couple of times now. Food is good and consistent for the most part.
Service could be more attentive. Today we walked in around 10:30 and was greeted immediately and asked to seat ourselves as normal. After watching for more than 5 minutes staff walk past us and help every other table, including tables that sat after we had arrived, without being offered water or a menu, we had to walk out and go to the coffee culture across from them.

I had a horrible eating experience. Ordered an Egg Benedict, the egg wasn’t poached. It was over easy and the english muffins were pretty hard to cut through. Home fries were pretty solid too. Really disappointed. I have higher expectations since their other locations are good.

A great place- good options, great quality and a friendly ambience.

very pricey

I take my daughter's here for brunch almost every Sunday. Susana always takes great care of us and Abel never lets my coffee cup go empty. We always leave with happy bellies and big smiles. Great food quality and friendly service.

Food is great. I usually get corned beef hash.

However the service is consistently bad. I was ignored and given massive hostility until I provided a 25% tip then the servers(s) became friendly. FYI owner courtesy is expected pre grats not post grats. I've been here at least 5 times. I would much rather take out at this point.

If you want people to come to this location, you must improve your coffee. It was the worst coffee I’ve ever had (and that says a lot). Even after adding milk and sugar it was like drinking tar. Even after asking for a coffee from a fresh pot, it was bad. Perhaps the staff should taste it! This is a franchise so I don’t understand why the coffee is so good at every other location I’ve been to and so bad here. Sadly, it’s the only reason why my family can’t go back. The rest of breakfast was great. So if I had to rate it properly, it’s a 0 for the coffee and a 4/5 for the food and service.