Thai Express Restaurant Mississauga

I love Thai Express but something is very wrong at this location :(

Atmosphere: 4

Food: 1

Service: 4

This place has gone downhill. Paid almost $18 for this beef pad sew and got 4 pieces of beef and 3 broccoli. It was supposed to have Chinese broccoli not regular broccoli as well 😕. Taste was bland and too sweet. Won't be coming back. Wish I had read the other reviews before coming. So disappointing.

Atmosphere: 1

Food: 2

Service: 1

My experience here was awful. The lady got upset because I asked her to change her gloves after paying cash. She had already started touching the food to prepare the soup I ordered.

She changed one glove, went to the back to get something out of the fridge, came back touched the lettuce with her bare hands and made my soup . I drank 2 spoons of the soup which literally had no taste. I had this exact same soup last week at a different location and loved it.

Waste of money, I threw out the soup. This location is questionable on the cleanliness.

I will never order or eat from this Thai Express again. I'm hoping I don't get sick from the 2 spoons I had.

Worst service, worst food. Got a chicken pad Thai here which gave my 4 year old the runs that evening. I’m probably thinking day old chicken and sauce were used.

Atmosphere: 1

Food: 1

Service: 1

So disappointed. What’s with the feathers on chicken wings!!. Please do better

Extremely watery and no flavour at all. Definitely would not recommend this location.

Atmosphere: 4

Food: 1

Service: 4

I ordered fried rice. All I got is One small piece of pineapple, shredded tiny pieces of beef, and no other vegetable at all. For 15 bucks, you could have a well balanced meal elsewhere in the food court. Here, you only get carbohydrate. Compared to other Thai Express, this one is such a joke.

Atmosphere: 1

Food: 1

Service: 1

They gave me spoiled chicken. The chicken is always undercooked underneath the coating with blood. The creamy yellowlike substance is not the flour. There was a layer of rotten substance underneath the coated chicken. Also, I aksed for basil beef fried rice. They gave me a pineapple fried rice and tied it in the bag. You will never know if someone is allergic to something. This is gross neglegence on your part to not inform the customer if you don't have what they asked for. If you make the wrong order fix it for the price your charge. Don't just give them a wrong order and tie it up, so they don't see it until they get home. Also, the lady at the front is very impatient and rude. Always seems too busy or occupied for basic customer service. She presents like she is always in a hurry to just take your money and get you out of there. Also, do the right thing when no one is there to watch you. Do better overall please. Thank you.

The reviews are right. Their food is way below average than any other Thai Express in the GTA. I ordered a tofu pad thai, and it only contained tofu and bean sprouts. Not even a small sprinkle of green onion. The tofu smelled slightly old and sour.
Also, I didn’t realize they had a daily special which was pad thai that day and the cashier didn’t even let me know that I could get an extra drink or a spring roll for a cheaper price. I guess it’s more important for them to get a couple bucks more than delivering customer satisfaction. Not worth the money.

Atmosphere: 2

Food: 1

Service: 1

The food is delicious but the service attitude needs to be improved!

Surprised how’s this location still open

Atmosphere: 1

Food: 1

Service: 1

I ordered shrimp pad Thai, they gave me so many noodles, no veggies and literally 6 pieces of shrimp. Anywhere else I go they give me vegetables. Very disappointing didn’t want to eat it, asked for a refund and they asked me to pay more if I want vegetables. Don’t come here unless u wanna spend $20 on just mid noodles. Disappointing …. And a waste of money.

Atmosphere: 5

Food: 1

Service: 1

HORRIBLE. Unsanitary, cheap, no customer service. Ordered pad see ew. It was absolutely tasteless had 4 broccoli pieces with hard stem and no other vegetables. What happened with carrots, onions, bell peppers? Why are the hard stems not cut down? How cheap is that?!
It did not come in the original signature Thai Express container but instead a plastic small container. Probably another cost saving tactic.
To our horror an employee brought more toppings holding the container with dirty green rubber gloves.
When asked for sauces was given a look and given 2 packets. Why so cheap? This is terrible. Once my favourite spot is now turned into a place I will never come back to.

Atmosphere: 1

Food: 1

Service: 1

Unfortunately, I should've looked at the reviews beforehand. Mine came with much more bean sprouts than actual noodles. I asked for medium spice for my shrimp pad thai and I swear there was no spice at all. Another time, months ago, I asked for mild and it did have spice. Very inconsistent. Also, shrimp was cold on the inside. Oh dear.

Atmosphere: 1

Food: 1

Service: 1

I ordered the pad Thai (picture taken below how it is shown on the menu) and this is what I received.. the only change I made to the order was adding chicken. It came in this gross slimy sloppy sou. No peanuts, no lime, no veggies only bean sprouts. I asked very nicely for it to be corrected and was turned down with only attitude and no apology. Absolute worst service I have ever received, paid $17 for this gross bowl of grease I can’t even eat it. EAT LITERALLY ANYWHERE ELSE AT SQUARE ONE.

Food: 1

Service: 1