Tim Hortons

No alternative milk

Very bad experience, they don’t know how to make a simple coffee, it’s like you are drinking hot water. I didn’t wanna post this but this is not the first time it happened. Last time, I bought a farmer’s sandwich and the hash browns were so cold as it was sitting there for hours. Worst experience.

Update: I managed to get a response... they gave me enough reward points for a cup of coffee or tea.... pretty sure my dry sandwiches cost more than that....

Original Post: Bought the ham and cheese sandwich and the turkey sandwich and there was no mayonnaise in it and the bread was beyond dry and the lettuce wilted! This was at the Pearson International Airport, btw. Wrong location listed.

Atmosphere: 4

Food: 1

Service: 4

First of all I’m clearly DISABLED! only 1 other person in line.The staff was rude and when I was having trouble holding my coffee and set it down at the counter to get a better grip I was told to move out of the way?????? I wasn’t even at a closed cash and only 1 person behind me. If you’re disabled do yourself a favor and stay away from Tim hortons at gate 66! Nobody with disability deserves to be treated like trash to kick out of the way. Go on google and see the huge amounts of dissatisfied customers.

Wheelchair accessibility: Horrible! The lineup isles are to small

Atmosphere: 1

Food: 3

Service: 1

Put up a sign saying you don't accept app offers

My favorite cafe ever

Atmosphere: 5

Food: 5

Service: 5

At the airport so a bit chaotic. They need to place more Tim's there. My gate only had Starbucks. I love Tim's. Unfortunately there are none at Gate A. I did not have enough time to go off and look for the closest Tim's. No Tim's where I was going.

Atmosphere: 4

Food: 5

Service: 5

one of the rudest customers service in any tim hortons

Service: 1

People working here are so rude and dont know how to make drinks so bad experience

Atmosphere: 1

Food: 1

Service: 1

I liked this Tim Hortons for its convenience in the airport in Terminal 1...located in the arrivals hall, it's basically an area that is quite busy with foot traffic both for arriving passengers and airport workers.

Nice pick me up restaurant for your doughnuts, coffee and breakfast meals to go or dine in...it's comfortable, clean and well laid out...my timbits was lovely with a variety of flavors to choose from along with coffee...it's 24 hours of operation makes it an ideal place to relax for in between flights.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Croissants, Donut, Cookies Biscuits

The best real Tims coffee one can only get is from here.

Atmosphere: 4

Food: 4

Service: 3

Extremely rude African lady working at the express lane today September 19 at 0845. Asked for a tray and she replied I dont need a tray for only 2 coffees and told me to smile. Extremely loud and obnoxious!

Atmosphere: 4

Food: 3

Service: 1

Staff very casual approach, not bothering and rightly executing the order of food.

Atmosphere: 2

Food: 1

Service: 1

Worst service

Service: 1

Gives cold food and they won’t even heat the food and says it’s express line and eat it or throw it.
Like dude i paid for it!! Worst staff ❌❌

Atmosphere: 1

Food: 1

Service: 1