Terrible customer service. Ordered a farmer’s wrap this morning and the lady at food place was extremely rude.
T T
Wow the Supervisor/Manager (red shirt, grey pants) on shift today (June 6 at 1:30pm) was so rude. I asked for an iced coffee with milk and no sugar. The employee punched it into the computer but made it incorrectly. No big deal, so I asked for one without sugar. The supervisor/manager tells me “it automatically comes with sugar” so I told her no, I specifically requested no sugar. She proceeds to make it with cream so I tell her I asked for medium with milk not cream. She turns around and goes “ok what am I making here” is such a rude condescending tone. I actually really like the employees at this location as they are polite and courteous but this lady seriously rubbed me the wrong way. If I weren’t rushing back to work I would’ve said something.
Simranjeet Kaur
Quick service and excellent hospitality
Yvonne Hogg
Not a busy place. Staff did not bother to clean tables or empty garbage. Garbage containers were overflowing.
Veerpal Kalsi
I usually enjoy Tim Hortons, but today I was a bit disappointed. I ordered a tea with 4 sugars and 2 creams, but it seemed like it had much less sugar than requested. The taste just wasn’t right. Please make sure to double-check custom orders – little things like this really matter to regular customers. Thanks!
Gurjant Gagan
The service at this Tim Hortons is fast, which I appreciate — no long waits. But the tea is honestly terrible. Totally waste of money
Gaurav Kumar
The staff is rude and misbehaving.
Athul Giridas
Worst service from the staff. Visited there today (01-12-2024) 6:55 Pm. The guy over there is rude and arrogant attitude. Please train your staff to respect every customer!
Witnessed one of the employees put outside (Wendy's) food into the microwave behind the counter. This is a health and safety violation. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Sac C
Probably one of the most disorganized businesses I have ever seen. 4 staff members and no one communicates with each other … they made more than ordered and mixed up someone else’s order! Sucks there isn’t another Tim’s on Erin before 401 :-(
Takes 5 years to make one order
Terrible customer service. Ordered a farmer’s wrap this morning and the lady at food place was extremely rude.
Wow the Supervisor/Manager (red shirt, grey pants) on shift today (June 6 at 1:30pm) was so rude. I asked for an iced coffee with milk and no sugar. The employee punched it into the computer but made it incorrectly. No big deal, so I asked for one without sugar. The supervisor/manager tells me “it automatically comes with sugar” so I told her no, I specifically requested no sugar. She proceeds to make it with cream so I tell her I asked for medium with milk not cream. She turns around and goes “ok what am I making here” is such a rude condescending tone. I actually really like the employees at this location as they are polite and courteous but this lady seriously rubbed me the wrong way. If I weren’t rushing back to work I would’ve said something.
Quick service and excellent hospitality
Not a busy place. Staff did not bother to clean tables or empty garbage. Garbage containers were overflowing.
I usually enjoy Tim Hortons, but today I was a bit disappointed. I ordered a tea with 4 sugars and 2 creams, but it seemed like it had much less sugar than requested. The taste just wasn’t right. Please make sure to double-check custom orders – little things like this really matter to regular customers. Thanks!
The service at this Tim Hortons is fast, which I appreciate — no long waits. But the tea is honestly terrible. Totally waste of money
The staff is rude and misbehaving.
Worst service from the staff. Visited there today (01-12-2024) 6:55 Pm. The guy over there is rude and arrogant attitude. Please train your staff to respect every customer!
Food: 4
Service: 1
No issue with the order
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst customer service ever
Rude girl at front 9:36 pm Tuesday 29
Atmosphere: 1
Food: 1
Service: 1
Witnessed one of the employees put outside (Wendy's) food into the microwave behind the counter. This is a health and safety violation. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Probably one of the most disorganized businesses I have ever seen. 4 staff members and no one communicates with each other … they made more than ordered and mixed up someone else’s order! Sucks there isn’t another Tim’s on Erin before 401 :-(
Atmosphere: 1
Food: 4
Service: 1
Great service
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