Tim Hortons

All the staff working so hard and nice

Atmosphere: 5

Food: 5

Service: 5

Employee named Fazela, shouted and almost hit my son and her supervisor said you should handle it personally.

Unacceptable experience!
One of the employees at this Tim Hortons, named FAZELA, yelled at my 1-year-old child and almost hit him—just because he was making some noise while playing. My child had just come out of the emergency room, and Fazela was on her lunch break, speaking on the phone.

When I confronted her about her behavior, she was extremely rude and unapologetic. I reported the incident to her supervisor, but shockingly, the response was, “You should handle it personally.”

I’m deeply concerned that someone with such anger issues is working at a Tim Hortons iNSIDE A HOSPITAL, where compassion and patience should be a priority. Completely unacceptable.

Veggie Fried are not good this is smelly and old and not hot

Atmosphere: 4

Food: 1

Service: 3

09 th july 2025 10:15 pm around, i bought a black coffee and to my surprise just on the last sip something i felt and when i opened its cap i found a chewed bubble in my coffee, so pathetic, disguisting and so unprofessional and unhygenic.

Home of the double-double-double-double. Introducing The Quad.™ ≈∞

Atmosphere: 1

Food: 4

Service: 5

I am a regular customer at this Tim Hortons and I have always had amazing service from the morning crew at the emergency site. They are kind, efficient, and always serve with a smile. Major shout out to Sasha, Lovepreet, Annie, and Tajinder.

Atmosphere: 5

Food: 5

Service: 5

Please use fresh veggies. I got bagel belt and they used lettuce which was almost rotten. And, even tomatoes was mushy.

Nice place to relax and sip a coffee and munch some tasty snack!

Atmosphere: 5

Food: 5

Service: 5

Staff was rude and patronising.

Atmosphere: 1

Food: 3

Service: 1

Excellent and very fast custom service
Love to visit this place again!!

Atmosphere: 5

Food: 5

Service: 5

Should be very friendly and kind being in a hospital area but the customer service is worst here very rude while serving

Very good custom service by employees .
Place is neat and clean with fresh food items .

Atmosphere: 5

Food: 5

Service: 5

Service at this Tim Hortons location is really bad.The food is terrible it is worse than dog food. One would think that being a hospital it would be pretty clean WRONG.Hope some health inspectors pay them a visit.

Atmosphere: 1

Food: 1

Service: 1

Very poor customer service from the manager Marivic at this Tim Hortons. I asked for a simple modification to my drink and was met with attitude and a clear lack of effort to accommodate my request. The manager seemed more interested in arguing with me than providing good customer service. Won't be back to this location again.

Atmosphere: 1

Food: 1

Service: 1