Trash is the best description of my visit. I was first customer to arrive at least 5 minutes prior to next customer. Had to prompt the employee of my order after seeing multiple other orders go out while mine was still sitting waiting, half completed getting cold on counter. They were overwhelmed as more guests arrived. Manager not helping front counter at all, and counter staff not capable of keeping up. Filthy dining room and overflowing garbages. It was just after 5pm, so the start of what should be dinner rush, too low of staff for needs. I frequent this location often while shopping, often still filthy but food was always timely and warm. I am disgusted at this experience, as should this location and McDonald's as well. Steve
Atmosphere: 1
Food: 1
Service: 1
Mark M
Always understaffed
Atmosphere: 1
Food: 1
Service: 1
kaye garcia
We founds eggshells in our McGriddles.
Food: 2
Service: 5
David Brown
This place is chaos. One of the most disorganized bunch of people have ever seen operating a restaurant. The manager was not talking very nicely to her staff, but her staff did appear completely clueless and no idea how to function as a team. I watched the guy preparing our egg McMuffins with no gloves on and wiping his hands on his shirt and pants while preparing our food. Absolutely disgusted!! I'm never going to this McDonald's ever again. This place represents what McDonald's fast food should never be.
Atmosphere: 1
Food: 3
Service: 1
Shatha H
Spicy Poutine with chicken was amazing
Atmosphere: 4
Food: 3
Service: 5
Shaleeka Blackwood
The service is great but can we stop serving ppl burgers with nasty brown wilted lettuce? I don’t understand why McDonald’s does this. Always serving brown wilted lettuce, it’s gross
Atmosphere: 3
Food: 1
Service: 5
misha kurtash
The French fries are very old and stale, and the cheese in the cheeseburger isn't melted at all.I think it's shoddy work.
Atmosphere: 2
Food: 1
Service: 2
Cesare Spricigo
My order was ready when I got there and service was good.
Atmosphere: 5
Food: 5
Service: 5
Chris Hughes
Stand at the counter and you don't even get acknowledged. Just stare right through you. I know you are under staffed but I go every morning for a coffee and the McDonald's on Broadway is just getting worse every week. At least give me the common courtesy of letting me know as a customer that you know I am there. Management really needs to teach some core customer service skills. Ended up going to Tim's for my morning coffee.
I work at the Walmart this place is inside of. They were pretty good for the first while but for last month or so they have been constantly out of things, ice cream machine seems to always be down and they advertise deals they don't seem to be offering. Not sure why but I will just stop bothering to check and start going to the Toppers pizza or Wendy's that are basically beside it and eat my lunch there instead.
Atmosphere: 1
Food: 1
Service: 1
Sean Pelchat
Needs to staff more workers only 2 people here
scjw8711
Good service and friendly staff. Garbage was overflowing with fruit flies flying around, tables were dirty (needed a wipe or scrub), floor was dirty. Staff had friends at the counter and had to tell them to move when we came in. After taking our order, they continued to talk to their friends while they worked about spark plugs and the music that was playing. We told the staff that the garbage was full and had bugs and she shrugged her shoulders and said okay. We watched multiple people walk in looking for a table and walk right back out.
Atmosphere: 1
Food: 4
Service: 3
diny davis
Place was neat and service was fast. They didn’t misplace any order. Staff were very friendly. This place has a play area for kids/toddlers which will be a great fun. Burgers were juicy, tasty and fresh 👍🏻
Trash is the best description of my visit. I was first customer to arrive at least 5 minutes prior to next customer. Had to prompt the employee of my order after seeing multiple other orders go out while mine was still sitting waiting, half completed getting cold on counter. They were overwhelmed as more guests arrived. Manager not helping front counter at all, and counter staff not capable of keeping up. Filthy dining room and overflowing garbages. It was just after 5pm, so the start of what should be dinner rush, too low of staff for needs. I frequent this location often while shopping, often still filthy but food was always timely and warm. I am disgusted at this experience, as should this location and McDonald's as well.
Steve
Atmosphere: 1
Food: 1
Service: 1
Always understaffed
Atmosphere: 1
Food: 1
Service: 1
We founds eggshells in our McGriddles.
Food: 2
Service: 5
This place is chaos. One of the most disorganized bunch of people have ever seen operating a restaurant. The manager was not talking very nicely to her staff, but her staff did appear completely clueless and no idea how to function as a team. I watched the guy preparing our egg McMuffins with no gloves on and wiping his hands on his shirt and pants while preparing our food. Absolutely disgusted!!
I'm never going to this McDonald's ever again. This place represents what McDonald's fast food should never be.
Atmosphere: 1
Food: 3
Service: 1
Spicy Poutine with chicken was amazing
Atmosphere: 4
Food: 3
Service: 5
The service is great but can we stop serving ppl burgers with nasty brown wilted lettuce? I don’t understand why McDonald’s does this. Always serving brown wilted lettuce, it’s gross
Atmosphere: 3
Food: 1
Service: 5
The French fries are very old and stale,
and the cheese in the cheeseburger isn't melted at all.I think it's shoddy work.
Atmosphere: 2
Food: 1
Service: 2
My order was ready when I got there and service was good.
Atmosphere: 5
Food: 5
Service: 5
Stand at the counter and you don't even get acknowledged. Just stare right through you. I know you are under staffed but I go every morning for a coffee and the McDonald's on Broadway is just getting worse every week. At least give me the common courtesy of letting me know as a customer that you know I am there. Management really needs to teach some core customer service skills. Ended up going to Tim's for my morning coffee.
Atmosphere: 1
Food: 4
Service: 1
Slow service, disorganized
Restaurantji Recommends
Worst food and service
Atmosphere: 1
Food: 1
Service: 1
I work at the Walmart this place is inside of. They were pretty good for the first while but for last month or so they have been constantly out of things, ice cream machine seems to always be down and they advertise deals they don't seem to be offering. Not sure why but I will just stop bothering to check and start going to the Toppers pizza or Wendy's that are basically beside it and eat my lunch there instead.
Atmosphere: 1
Food: 1
Service: 1
Needs to staff more workers only 2 people here
Good service and friendly staff. Garbage was overflowing with fruit flies flying around, tables were dirty (needed a wipe or scrub), floor was dirty. Staff had friends at the counter and had to tell them to move when we came in. After taking our order, they continued to talk to their friends while they worked about spark plugs and the music that was playing. We told the staff that the garbage was full and had bugs and she shrugged her shoulders and said okay. We watched multiple people walk in looking for a table and walk right back out.
Atmosphere: 1
Food: 4
Service: 3
Place was neat and service was fast. They didn’t misplace any order. Staff were very friendly. This place has a play area for kids/toddlers which will be a great fun. Burgers were juicy, tasty and fresh 👍🏻
Atmosphere: 5
Food: 5
Service: 5
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