Sushi Kaika Asian Restaurant

All you can eat, good food, friendly service

Atmosphere: 5

Food: 5

Service: 5

I'm horribly disappointed. I can't speak to the service or the atmosphere as I usually order takeout or delivery, but I've been ordering fairly consistently for the last year or two. On average, the food was decent. Not great enough to write a good review of, but not bad enough to comment on either, when I get a craving for sushi this is really the only place around that's not grocery store sushi. All the previous times I'd ordered, it was okay, not great, but okay.
And then I got food today. I ordered a sushi set and a hand roll set. All the other different types of fish in the set were fine but when I tasted the salmon, it tasted off. It was stale, and had the texture of something that had been re-frozen, almost grainy. Note I am not accusing the store of re-freezing their fish, but the texture reminded me of something that had been frozen, thawed, re-frozen and thawed again and tasted FAR past the point of freshness. It was inedible. It tasted like if you asked a 5 year old to remember what salmon is supposed to taste like and they somehow tried to recreate it from memory. Awful. I was terrified of getting sick so I threw out over half my order and did not eat anything that had the salmon in it. Every piece of salmon was the same. Not fresh, somewhat stale tasting with the same strange grainy texture to it. Absolutely disgusting and not at all what I'd expect to pay for the higher end prices this place charges.
Even though this is a one time experience, the fact that this experience happened at all, (this is a place that handles raw fish and would be so careless with it) in my opinion makes it worth writing about. Stay far away.

Atmosphere: 3

Food: 1

Service: 3

Never have I had such awful service. Ordered through Uber Eats at 7pm and at 9pm called to be rudely spoken too when we asked about how much longer it will take. We still haven’t gotten our food and will never be getting food from them again

Atmosphere: 1

Food: 1

Service: 1

Always amazing food and customer service here!
My partner and I come here for AYCE sushi!! So amazing 🤩

Atmosphere: 5

Food: 5

Service: 5

Ray gives great service every time I go to the restaurant. I recommend this place to everyone. I go back all the time!

Atmosphere: 5

Food: 5

Service: 5

Food was good but servers only brought half the stuff out and charged full price still and server made us pay a 6 percent tip

Atmosphere: 1

Food: 3

Service: 1

Wish I knew this place existed earlier. Food was fantastic and the service was great.

Atmosphere: 5

Food: 5

Service: 5

I absolutely adore going to Sushi Kaika. It’s my all time favourite place to eat and go for date night. I love sushi and have been to every place around but this place is the absolute best. All of the staff are wonderful and truly make me feel welcomed and special. The staff are what really makes this place so fantastic with their friendliness and attentiveness. Shout out to Ray who is such an amazing guy and goes out of his way to treat his customers with such high regard. The food is also excellent and made with such care. My favourite is the smoked salmon. 🍣 😋 I can’t stress enough how much I love this place. Thank you!

On the website it said they were open on Tuesdays, we show up and the sign says they close only Tuesdays. I also gave them a call and they don't have a voicemail set up... Not professional to me. Do better.

Atmosphere: 1

Food: 1

Service: 1

Says online it's open when closed on Tuesday's. Drove 40 min for it to be closed.

I dont understand how this gets such a mediocre rating- so many friends and all my family regularly eat here over years and they have always served constantly fresh well prepared food, lovely service, clean and service oriented- the owner is there every day working alongside his kind attentive staff-sushi tends to be an expensive meal, but the all you can eat style prepared when ordered, not in advance, means you get more than your monies worth- consider cost to order a la carte at any sushi restaurant being higher. We dont travel elsewhere anymore, as we know we will never be disappointed here.
Takeout platters are also such a great addition to any special occasion at home. Don't pass trying for yourself based on the lower score!
Also I read a concern about warm sushi- personally I love when the rice is warm - its of no concern because each item is being made as you order it by a team of sushi chefs- the fish is always PERFECTLY fresh and ingredients are always highest standard and consistent.
I would be sad to lose Sushi Kaika!

Atmosphere: 5

Food: 5

Service: 5

Great meal and great food. Overall fabulous restaurant.

Atmosphere: 5

Food: 5

Service: 5

Loved the atmosphere, very tasty food, service is wonderful. Definitely recommend if you’re looking to eat out on a nice night!

Atmosphere: 5

Food: 5

Service: 5

Second time back after four years. Atmosphere still calm and relaxing. Service very slow and it wasnt even busy, barely any options, and sushi should not be warm! Hoping not to get sick again. Should have just driving an hour to our original place in Vaughan. Not trying to be rude but for $115. Definitely wouldnt not be going back, Definitely was not pleased.

Atmosphere: 3

Food: 1

Service: 1

Have ordered a few times in the past couple of months and very happy with the food. To me, sushi restaurants are only as good as their sashimi and we found the qualit to be very high. Many sushi options and also really good dim sum options. It's hard to get good sushi in this area, very glad to have found this place.

Food: 5