The last few times we've been there have had little things that bothered us. There must be a pickle shortage because we only get pickles every other visits. Looking forward to our next visit because we didn't get pickles on this visit. My husband's brownie was labeled a raisin oatmeal cookie. It sure tasted like s brownie. I asked for caramelized onion on my medium sub and got two clumps; not spread out over the sandwich.I'm concerned about this place because it does have amazing subs when the submakers pay attention.
Atmosphere: 5
Food: 4
Service: 5
Gero C
I LOVE firehouse subs Meatball Sub BUTTTTT not at this location.Imagine spending almost $14 on a large sub and you bit into it and the Meatballs are ROCK HARD and burnt so you take it back upto the counter and they remake your sub and it happened 3 times in total (3 large subs back to back burnt and rock hard and they know why because you explained it to them)Then when I tossed the 3rd one in the garbage and said I want my money back they gave me a card with a FREE MEDIUM SUB ( $4 LESS THEN WHAT I PAYED FOR.)I WILL NEVER RETURN TO THIS LOCATION EVER
Atmosphere: 2
Food: 1
Service: 2
Faisal Hafeez
Its good place for subs and salad
VW PARTS
If you do some reading on these reviews it’s not hard to notice a trend of a bad atmosphere, no greeting when you walk in, confusion on where to pick up an order (signage for phone orders, nothing for online orders). Please pick a side to hand over the food. Please greet people and ask “have you already ordered?”Placed an online order, waited at the end closest to the door for pick up as I always usually get asked and handed an order at that end. Turns out I stood there for 15 min while my order was ready in a bag “phone order” pick up spot.This seems to happen more and more. Better signage, more care for the customers, and a god damn “hello” could potentially go a long way.I don’t think I’ll be back after that one. Not for an overpriced sandwich.
Atmosphere: 1
Food: 4
Service: 1
Diane Blom
Best subs I've ever had delicious friendly service thank-you you are
Atmosphere: 5
Food: 5
Service: 5
Buckingham Palace
The subs are way smaller than they have ever been I don’t know what happy but have never had a bad experience and today I am a little
Atmosphere: 5
Food: 3
Service: 5
Cookie Monster
The staff isn't friendly,doesn't talk to you looks unapproachable. They seem like they don't want to be there No music playing.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Club on a Sub, Turkey Bacon Ranch, Italian, Bacon Ranch, Engineer
Wes Anderson
just paid $30 for the most pathetic sandwich i've ever seen in my life, please explain
Food: 1
Service: 1
Scrap of Flesh
Great food, but my last 2 visits I've been discouraged from purchasing by the cashier, due to it being 8:30, and 8:40. The hours say open until 9, but clearly the staff is trying to leave asap, making for an uncomfortable last 30min for any customer.
Atmosphere: 2
Food: 5
Service: 2
Adam Harris
Great customer service very friendly and knowledgeable. Gave our 2 kids each a firemen hat that loved and got some great pictures. Food was very good lots value for the price. Delicious pickles kids loved those. Also it was very clean and tidy eating area. Definitely coming back.
Was tagged in a free sub promotion. I got one sub free but still ended up paying too much.Be a long time until I
Atmosphere: 3
Food: 3
Service: 4
Keri (Keris.Kitchen)
We have been here a couple times in the past . It is definitely higher priced than other sub places such as Subway and Mr.Sub.However, I do find that youre getting a better quality sandwich even though they're smaller and pricier.Great options and tastes great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Club on a Sub, Firehouse Hero
Keri H.
We have been here a couple times in the past . It is definitely higher priced than other sub places such as Subway and Mr.Sub. However, I do find that youre getting a better quality sandwich even though they're smaller and pricier. Great options and tastes great We had the hero and the club on a sub. Both were solid.
Chirag Jindal
I love Firehouse subs, the subs are amazing, I had the veggie sub it was delicious. The workers are very nice and very friendly, over-all I had an amazing experience.
Atmosphere: 5
Food: 5
Service: 5
Harpreet Lidder
Good subs but customer service could use a bit of attitude adjustment
The last few times we've been there have had little things that bothered us. There must be a pickle shortage because we only get pickles every other visits. Looking forward to our next visit because we didn't get pickles on this visit. My husband's brownie was labeled a raisin oatmeal cookie. It sure tasted like s brownie. I asked for caramelized onion on my medium sub and got two clumps; not spread out over the sandwich.I'm concerned about this place because it does have amazing subs when the submakers pay attention.
Atmosphere: 5
Food: 4
Service: 5
I LOVE firehouse subs Meatball Sub BUTTTTT not at this location.Imagine spending almost $14 on a large sub and you bit into it and the Meatballs are ROCK HARD and burnt so you take it back upto the counter and they remake your sub and it happened 3 times in total (3 large subs back to back burnt and rock hard and they know why because you explained it to them)Then when I tossed the 3rd one in the garbage and said I want my money back they gave me a card with a FREE MEDIUM SUB ( $4 LESS THEN WHAT I PAYED FOR.)I WILL NEVER RETURN TO THIS LOCATION EVER
Atmosphere: 2
Food: 1
Service: 2
Its good place for subs and salad
If you do some reading on these reviews it’s not hard to notice a trend of a bad atmosphere, no greeting when you walk in, confusion on where to pick up an order (signage for phone orders, nothing for online orders). Please pick a side to hand over the food. Please greet people and ask “have you already ordered?”Placed an online order, waited at the end closest to the door for pick up as I always usually get asked and handed an order at that end. Turns out I stood there for 15 min while my order was ready in a bag “phone order” pick up spot.This seems to happen more and more. Better signage, more care for the customers, and a god damn “hello” could potentially go a long way.I don’t think I’ll be back after that one. Not for an overpriced sandwich.
Atmosphere: 1
Food: 4
Service: 1
Best subs I've ever had delicious friendly service thank-you you are
Atmosphere: 5
Food: 5
Service: 5
The subs are way smaller than they have ever been I don’t know what happy but have never had a bad experience and today I am a little
Atmosphere: 5
Food: 3
Service: 5
The staff isn't friendly,doesn't talk to you looks unapproachable. They seem like they don't want to be there No music playing.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Club on a Sub, Turkey Bacon Ranch, Italian, Bacon Ranch, Engineer
just paid $30 for the most pathetic sandwich i've ever seen in my life, please explain
Food: 1
Service: 1
Great food, but my last 2 visits I've been discouraged from purchasing by the cashier, due to it being 8:30, and 8:40. The hours say open until 9, but clearly the staff is trying to leave asap, making for an uncomfortable last 30min for any customer.
Atmosphere: 2
Food: 5
Service: 2
Great customer service very friendly and knowledgeable. Gave our 2 kids each a firemen hat that loved and got some great pictures. Food was very good lots value for the price. Delicious pickles kids loved those. Also it was very clean and tidy eating area. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was tagged in a free sub promotion. I got one sub free but still ended up paying too much.Be a long time until I
Atmosphere: 3
Food: 3
Service: 4
We have been here a couple times in the past . It is definitely higher priced than other sub places such as Subway and Mr.Sub.However, I do find that youre getting a better quality sandwich even though they're smaller and pricier.Great options and tastes great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Club on a Sub, Firehouse Hero
We have been here a couple times in the past . It is definitely higher priced than other sub places such as Subway and Mr.Sub. However, I do find that youre getting a better quality sandwich even though they're smaller and pricier. Great options and tastes great We had the hero and the club on a sub. Both were solid.
I love Firehouse subs, the subs are amazing, I had the veggie sub it was delicious. The workers are very nice and very friendly, over-all I had an amazing experience.
Atmosphere: 5
Food: 5
Service: 5
Good subs but customer service could use a bit of attitude adjustment