I recently visited this McDonald’s and had the spicy veggie burger and the McChicken burger, and both were great and satisfying. I also had the Oreo McFlurry, which I absolutely love, a perfect way to end the meal. Overall, a consistent and enjoyable experience as always.
Atmosphere: 4
Food: 4
Service: 5
T P
Started me New Year’s Day just terrible. Take me 20 mins to get served this morning at 9:30 am ,. Waiting at the front counter , l truly thought l was totally invisible, to the two black young girls taking care of the front . They just went on with what they were doing, at times looking right at me., not even I WILL BE RIGHT WITH YOU , or anything like that , so after around 20 minutes, l just ask aloud for the manager, an he took my order. To the two girls , if you don’t want to be there , stop working there ! and make a lot of customers lives easier!
Atmosphere: 1
Food: 4
Service: 1
Megan Grehan
Some of the staff have been polite and I thank those young individuals. Management is a complete hack - no customer service, no respect, don’t even know how to use their own computers, and don’t know how to keep standards. It not the young staff who are having possibly a first or second job, it’s the management that needs to set the standards and the management here is a joke.
If they tell you they cannot enter your points code - it’s a scam, probably collecting points for themselves, which I’m all for when you don’t actually collect points, but to cheat customers who do collect points is disgraceful - if I could tell you the number of times this happened. They don’t even ask if you collect points, have to tell them and they tell you the code in invalid. They say they’ll take ur order and fix it at the window, and then tell you they can’t at the window. The one time everything I ordered was on deal and/or points redemption and I told them I’d leave because I’m not paying double if they couldn’t apply it - suddenly they were able to figure it out.
Atmosphere: 1
Food: 2
Service: 1
sweet heart
Freshly made food and good location close to road
Simran Asht (Simie)
I ordered 2 junior chicken and 2 baked apple pies- had to wait 15 mins - just took a sneak peak- all the crew members were working really fast and efficient to make sure the delivery orders and others are being made and delivered on time. Alas, I received cold burgers as they made the apple pies late which I received fresh burning hot. I couldn't enjoy much. They should have put the pies first to be ready and then the burgers so that I could enjoy my McValue Meal.
But yeah - they all were diligently working like a good team should.
Atmosphere: 3
Food: 3
Service: 3
D Jones
This location is newer so I’ve given them a lot of time and many chances before I wrote this review. Probably too many. Food is McDonald’s standard but is never warm even when it’s busy at prime times (ie cold fries). The drive thru service is always an issue. It’s super slow even when it’s not busy. You often don’t get the right order or are missing something. It’s consistent with these issues and the front line staff don’t seem to care. We frequently go to the McDonald’s in Whitby, Ajax and other Oshawa locations and never have these issues. Management and employees needs better training. This location is closest to my home but I’ll be going to a further location from now on because it’s frustrating every time we go here.
Atmosphere: 1
Food: 1
Service: 1
İbrahim Direk
Customer service is zero, they show no interest whatsoever. They are very disrespectful.
Service: 1
Mike Deschenes
Didn't tell me what was going on with my food and got rrid of my order number before it was served and foo McDonald's 7n general could be way better
Deborah Spring
Since when did poutine look like this???
Atmosphere: 1
Food: 1
Service: 1
SARANG CHAUHAN
Clean and ample parking with no complaints for food
They gave me wrong burgers and there was no cheese inside, i was hungry and already drove away so I decided not to waste time , also there was a fly inside muffin fridge which I found while waiting for my food
Atmosphere: 5
Food: 1
Service: 1
Skylar Johnson
5:30 am and no fresh coffee. Served me the burnt bottom of the old pot and top it off with new brew. No line up, still took 10 mins to get my coffee. Grossest coffee I've ever had. Slowest service ive ever had.Thanks for the bad start to my morning.
Atmosphere: 1
Food: 1
Service: 1
John Smith
My drive through order consisted of one coffee. I pulled up to the window and they asked me to pull into a spot to wait. 10 minutes later I left without my coffee or I would have been late for work. Thanks McDonald's Simcoe St! You never cease to impress with your stellar service.
Atmosphere: 1
Food: 1
Service: 1
Mckenna Bugg
Absolutely ridiculous, I went in to tell them that I didnt get my jr chicken and they started telling me that it was in the bag when it wasn’t. Then proceeded to talk about me behind the counter with rude comments and attitude. I gave them my receipt and they continued on until a manager on duty gave me one. I was nice with them and they had no reason at all to be brats. Do your job properly and be respectful to your customers or don’t have one at all. I am beyond embarrassed to be apart of their generation. SMH
I recently visited this McDonald’s and had the spicy veggie burger and the McChicken burger, and both were great and satisfying. I also had the Oreo McFlurry, which I absolutely love, a perfect way to end the meal.
Overall, a consistent and enjoyable experience as always.
Atmosphere: 4
Food: 4
Service: 5
Started me New Year’s Day just terrible. Take me 20 mins to get served this morning at 9:30 am ,. Waiting at the front counter , l truly thought l was totally invisible, to the two black young girls taking care of the front . They just went on with what they were doing, at times looking right at me., not even I WILL BE RIGHT WITH YOU , or anything like that , so after around 20 minutes, l just ask aloud for the manager, an he took my order. To the two girls , if you don’t want to be there , stop working there ! and make a lot of customers lives easier!
Atmosphere: 1
Food: 4
Service: 1
Some of the staff have been polite and I thank those young individuals. Management is a complete hack - no customer service, no respect, don’t even know how to use their own computers, and don’t know how to keep standards. It not the young staff who are having possibly a first or second job, it’s the management that needs to set the standards and the management here is a joke.
If they tell you they cannot enter your points code - it’s a scam, probably collecting points for themselves, which I’m all for when you don’t actually collect points, but to cheat customers who do collect points is disgraceful - if I could tell you the number of times this happened. They don’t even ask if you collect points, have to tell them and they tell you the code in invalid. They say they’ll take ur order and fix it at the window, and then tell you they can’t at the window. The one time everything I ordered was on deal and/or points redemption and I told them I’d leave because I’m not paying double if they couldn’t apply it - suddenly they were able to figure it out.
Atmosphere: 1
Food: 2
Service: 1
Freshly made food and good location close to road
I ordered 2 junior chicken and 2 baked apple pies- had to wait 15 mins - just took a sneak peak- all the crew members were working really fast and efficient to make sure the delivery orders and others are being made and delivered on time. Alas, I received cold burgers as they made the apple pies late which I received fresh burning hot. I couldn't enjoy much. They should have put the pies first to be ready and then the burgers so that I could enjoy my McValue Meal.
But yeah - they all were diligently working like a good team should.
Atmosphere: 3
Food: 3
Service: 3
This location is newer so I’ve given them a lot of time and many chances before I wrote this review. Probably too many. Food is McDonald’s standard but is never warm even when it’s busy at prime times (ie cold fries). The drive thru service is always an issue. It’s super slow even when it’s not busy. You often don’t get the right order or are missing something. It’s consistent with these issues and the front line staff don’t seem to care. We frequently go to the McDonald’s in Whitby, Ajax and other Oshawa locations and never have these issues. Management and employees needs better training. This location is closest to my home but I’ll be going to a further location from now on because it’s frustrating every time we go here.
Atmosphere: 1
Food: 1
Service: 1
Customer service is zero, they show no interest whatsoever. They are very disrespectful.
Service: 1
Didn't tell me what was going on with my food and got rrid of my order number before it was served and foo McDonald's 7n general could be way better
Since when did poutine look like this???
Atmosphere: 1
Food: 1
Service: 1
Clean and ample parking with no complaints for food
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
They gave me wrong burgers and there was no cheese inside, i was hungry and already drove away so I decided not to waste time , also there was a fly inside muffin fridge which I found while waiting for my food
Atmosphere: 5
Food: 1
Service: 1
5:30 am and no fresh coffee. Served me the burnt bottom of the old pot and top it off with new brew. No line up, still took 10 mins to get my coffee. Grossest coffee I've ever had. Slowest service ive ever had.Thanks for the bad start to my morning.
Atmosphere: 1
Food: 1
Service: 1
My drive through order consisted of one coffee. I pulled up to the window and they asked me to pull into a spot to wait. 10 minutes later I left without my coffee or I would have been late for work. Thanks McDonald's Simcoe St! You never cease to impress with your stellar service.
Atmosphere: 1
Food: 1
Service: 1
Absolutely ridiculous, I went in to tell them that I didnt get my jr chicken and they started telling me that it was in the bag when it wasn’t. Then proceeded to talk about me behind the counter with rude comments and attitude. I gave them my receipt and they continued on until a manager on duty gave me one. I was nice with them and they had no reason at all to be brats. Do your job properly and be respectful to your customers or don’t have one at all. I am beyond embarrassed to be apart of their generation. SMH
Great place
Atmosphere: 3
Food: 4
Service: 4
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