Pizza Hut Oshawa
1206 Simcoe St N, Oshawa
(905) 571-1300
Recent Reviews
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I had a great experience at Pizza Hut today! Yuvraj, the cashier, was friendly, efficient, and helpful. He made the ordering process smooth and pleasant. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Amazing service! Dylan was super friendly and welcoming 10/10 highly respected!
Atmosphere: 5
Food: 5
Service: 5
Was contacted by someone who said they were “pizza hut international” and addressed by name (did not provide his name) after requesting a refund for a cancelled order. (I ended up ordering on DoorDash after the fact from this restaurant.) The entire call I was shamed and interrupted when asked why I was using a third party app and guilt tripped over a 3$ difference in price + was told that I could have saved more using the website. Unfortunately the reason I used DoorDash is because the official website removed my pizza during checkout therefore I requested a refund for that cancelled order. Was shocked at the unprofessional response from someone seemingly higher up who I thought would be discussing my refund inquiry, not shaming me for simply ordering a pizza for “research purposes.” Do better.
This particular location at times when ordered pizza with chicken, the quantity of it was small. Don’t think that’s the amount and should have more when adding a topping.
Atmosphere: 3
Food: 2
Service: 3
My order was fast! Awesome customer service at the store. And very friendly.
Atmosphere: 5
Food: 5
Service: 5
If I could leave a 0 star I would. Absolute WORST customer service. I called because my order was to be delivered between 5:16-5:26, it was 5:30 and my order was showing that it was just going into the oven… I asked to speak with the manager, long story short, asked if they were going to compensate this because now I have no time to eat before I need to leave for my event and the dude on the phone offered me a cookie and the proceeded to tell me it would then be longer because they have to cook it, I said no. He does ok a pop. Like excuse me? What kind of customer service is this. Will NEVER return to this location.
Atmosphere: 1
Food: 1
Service: 1
Excellent as always. Staff are dedicated, food comes quick, and it’s delicious.
Food: 5
Service: 5
Didn’t deliver the pizza on October 31st, 2025 and marked it as delivered. Called and called and called. No one answered the phone. The food was for the kids and they had to wait without food for hours. No food still.
Atmosphere: 1
Food: 1
Service: 1
Dylan was awesome, made great pizza. 👍
Atmosphere: 5
Food: 5
Service: 5
Bill was amazing.
Friendly, fast, good with sugestions and pizzas were really good.
Coming back again for sure.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really unhappy with last night's order. I did the 50% off deal through the app for pick up. Brought it home and it smelled funny. Took a bite and just about puked because the person upfront didn't clean the blade of the cutter before cutting my pizza. I have suspected arfid and when a pepperoni pizza tastes like beef and onion, it's a huge no from me. Don't think I'll be back until front of house are trained
Atmosphere: 3
Food: 1
Service: 3
Dylan was the sweetest most helpful employee, he carefully explained everything and took his time to make our experience so fun and full of laughter. Little things like this can make your day. Thank you Dylan I hope you achieve great things in life and you will with that attitude.
Atmosphere: 5
Food: 5
Service: 5
My appreciation for Dylan’s service is unquantifiable. He is the most helpful and fantastic guy and ensured we got the best prices! Thank you, Dylan. I feel like he really understood me in that moment
Atmosphere: 5
Food: 5
Service: 5
Good service and friendly
Harsh was a great associate and served us well. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
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