Horrible place bad service team is horrible never going again. You’re wasting your time. Food is bad quality not worth. I took the pizza to the car looked like a bug and unsanitary.
Andrew Manorath
This location is a joke. Been ordering from pizza nova for years never had any issues. The first time the pizza was burnt we let it slide maybe it was a one off. The second time we ordered 20 wings and only got 14. 14 wings for $30. Over cooked and completely inedible. Called customer service and they said the restaurant put 20. The reviews are real about this location they do not care. Find another location before ordering here.
Kiki
0 stars! i didn’t ask for a receipt to be baked into my ice cold panzerotti!!
awful customer service when tried to call about the situation !!
Surega Sun
We have been loyal customers because the service and pizza has always been the best but today I am extremely disappointed by the service especially the driver Mr Rahmanzai actions. My husband normally does pick up with no problems.. I had done delivery today, bad idea.. not only did it take 45 mins but the pizza was burnt.. I did not ask for well done.. it was hard all around and tasted burnt. I don't typically ever complain but we could not stomach it and my kids were starving at this point. So I called customer service, I was kind and respectful. She was kind enough to send us another pizza. The same driver comes back 30 mins later with our delivery and asks for the first pizza BACK... I was flabbergasted.. this man had the audacity to question my honesty and dignity BY TELLING ME THEY NEED TO SEE THE PIZZA TO CONFIRM IT WAS BURNED and give me the new one. I was so mad but remained calm, went back into the house and got the pizza box out of the garbage. Then he takes the burnt pizza and tries to convince me that at Pizza Nova, this is how they make it.. I kindly said no sir I've been having pizza nova from this location for years and it never tasted like burnt pizza. The cheese and crust are the best part never hard or burnt. I'm truly disappointed by the experience being someone whose enjoyed Pizza Nova for the past 25 years. Please trust your customers, Customer service is the heart of any good company.
Brian carney
Delicious original PIZZA NOVA 🍕
Neil Rohit
After a long and hectic day while moving the houses, I and friend went there. The staff member suggested good promotion for two pizzas.
The taste was great!
Basset Nick
We are extremely loyal customers to Pizza Nova, though the past times we’ve ordered has made us question our loyalty. The few recent times we’ve ordered from here our orders are sent consistently wrong. One time our pizza was burnt, the other we asked for extra sauce and we get dry chicken, and so much more.
Neha Dengre
Delicious pizza
Hiram Abiff
Ordered pizza online on December 24, 2024 @ 930-10PM, suppose to be Online but made a mistake in not placing the order, they offered me a medium pizza which was already made but was not picked up for discounted price i agreed but i need one more medium pizza when the guy cash me out it turned out its 23.99$ same as if my order online went thru so i told him no i will just ordered online them because i will get the pizza i like and fresh, thats where he get upset and told me its gonna take 15mins i should wait outside because they are cleaning or order somewhere else to make the long story short got my order with a discount with old pizza and the other 1 fresh. Hope staff are more professional and not act rude. Ciao
Avid Gym User
Just had the best experience with the associate working on November 25 in the evening. He is super friendly and kind. He gave me and my banter the best customer service I have received at any pizza nova 🍕
Best pizza in my opinion thin crust well done with your favorite toppings
Vegetarian options: Yes
Dietary restrictions: Not really pizza stores are greasy ,so if overweight not for you
Kid-friendliness: Yes
Wheelchair accessibility: Not sure
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
Princess Lea
The staff were so sweet and kind. I immediately felt welcomed in the store. They greeted me and my family with a welcoming smile and positive attitude throughout the entire interaction. The food was bomb too with the right amount of cheese and toppings. This is my fav restaurant ever if your thinking about going stop thinking and go!
Atmosphere: 5
Food: 5
Service: 5
Fiza Ali
The food was delicious and made on time. Pizza was made fresh and cheesy and enjoyed every bite. I have to say it was probably one of the best pizzas i have ever had and i will be returning back here again. 5/5 star for sure
Atmosphere: 5
Food: 5
Service: 5
Romeo James
Spent $40, didn’t get the right amount of wings (got less than paid for), customer hands cashier change, and same cashier doesn’t wash his hands to make our pizza. Disappointed. Not coming back.
Horrible place bad service team is horrible never going again. You’re wasting your time. Food is bad quality not worth. I took the pizza to the car looked like a bug and unsanitary.
This location is a joke. Been ordering from pizza nova for years never had any issues. The first time the pizza was burnt we let it slide maybe it was a one off. The second time we ordered 20 wings and only got 14. 14 wings for $30. Over cooked and completely inedible. Called customer service and they said the restaurant put 20. The reviews are real about this location they do not care. Find another location before ordering here.
0 stars!
i didn’t ask for a receipt to be baked into my ice cold panzerotti!!
awful customer service when tried to call about the situation !!
We have been loyal customers because the service and pizza has always been the best but today I am extremely disappointed by the service especially the driver Mr Rahmanzai actions. My husband normally does pick up with no problems.. I had done delivery today, bad idea.. not only did it take 45 mins but the pizza was burnt.. I did not ask for well done.. it was hard all around and tasted burnt. I don't typically ever complain but we could not stomach it and my kids were starving at this point. So I called customer service, I was kind and respectful. She was kind enough to send us another pizza. The same driver comes back 30 mins later with our delivery and asks for the first pizza BACK... I was flabbergasted.. this man had the audacity to question my honesty and dignity BY TELLING ME THEY NEED TO SEE THE PIZZA TO CONFIRM IT WAS BURNED and give me the new one. I was so mad but remained calm, went back into the house and got the pizza box out of the garbage. Then he takes the burnt pizza and tries to convince me that at Pizza Nova, this is how they make it.. I kindly said no sir I've been having pizza nova from this location for years and it never tasted like burnt pizza. The cheese and crust are the best part never hard or burnt. I'm truly disappointed by the experience being someone whose enjoyed Pizza Nova for the past 25 years. Please trust your customers, Customer service is the heart of any good company.
Delicious original PIZZA NOVA 🍕
After a long and hectic day while moving the houses, I and friend went there.
The staff member suggested good promotion for two pizzas.
The taste was great!
We are extremely loyal customers to Pizza Nova, though the past times we’ve ordered has made us question our loyalty. The few recent times we’ve ordered from here our orders are sent consistently wrong. One time our pizza was burnt, the other we asked for extra sauce and we get dry chicken, and so much more.
Delicious pizza
Ordered pizza online on December 24, 2024 @ 930-10PM, suppose to be Online but made a mistake in not placing the order, they offered me a medium pizza which was already made but was not picked up for discounted price i agreed but i need one more medium pizza when the guy cash me out it turned out its 23.99$ same as if my order online went thru so i told him no i will just ordered online them because i will get the pizza i like and fresh, thats where he get upset and told me its gonna take 15mins i should wait outside because they are cleaning or order somewhere else to make the long story short got my order with a discount with old pizza and the other 1 fresh. Hope staff are more professional and not act rude. Ciao
Just had the best experience with the associate working on November 25 in the evening. He is super friendly and kind. He gave me and my banter the best customer service I have received at any pizza nova 🍕
Restaurantji Recommends
Best pizza in my opinion thin crust well done with your favorite toppings
Vegetarian options: Yes
Dietary restrictions: Not really pizza stores are greasy ,so if overweight not for you
Kid-friendliness: Yes
Wheelchair accessibility: Not sure
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
The staff were so sweet and kind. I immediately felt welcomed in the store. They greeted me and my family with a welcoming smile and positive attitude throughout the entire interaction. The food was bomb too with the right amount of cheese and toppings. This is my fav restaurant ever if your thinking about going stop thinking and go!
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and made on time. Pizza was made fresh and cheesy and enjoyed every bite. I have to say it was probably one of the best pizzas i have ever had and i will be returning back here again. 5/5 star for sure
Atmosphere: 5
Food: 5
Service: 5
Spent $40, didn’t get the right amount of wings (got less than paid for), customer hands cashier change, and same cashier doesn’t wash his hands to make our pizza. Disappointed. Not coming back.
Atmosphere: 2
Food: 2
Service: 2
Service was quick and Josh was friendly ?
Atmosphere: 5
Food: 5
Service: 5
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