I just wanted to post this here because I don't think it reflected accurately on the Skip app. I ordered a chicken sandwich and some cookies through the app with regular Italian bread. They didn't have any Italian bread so they upgraded me to herb and cheese for free and included an extra cookie and a note explaining the issue. It was honestly one of the best examples of customer service I've seen in years and I was touched with the effort put in.
Unfortunately, and I'm not happy to include this but it needs to be said, I am lactose intolerant so I ultimately received a sandwich that I couldn't eat and had to throw out and request a refund. In cases where food orders need to be changed I think that they will need to reach out to people to confirm these changes otherwise you risk invalidating the entire order.
I really do feel bad needing to point that out, I am being honest when I was really touched and impressed with the service provided and absolutely want to encourage they employees and management here to continue that level of effort and quality. For the effort alone I will absolutely order from here again and hope that this kind of issue won't crop up again in the future.
I mean this review more as reflection of their effort and potential then a critique of their products.
Please keep up the good work
The cookies were also great.
Gurpreet Singh
No hygiene , small portion
SAKSHI KAHER
The worst experience ever.. I usually don't put reviews, but had a worst experience ever. As the staff was making faces while taking orders, And they don't have any tape or anything to pack the order for take out.. which is quiet bad.. My sandwich gets bad without a tape on it.. Complete waste of money..
Ariel Campbell
Raj was very nice and efficient! All while doing the job with a smile on her face, thank you Raj
Ashley Edwards
best subway!
Raxana Arul
Raj was so nice to us even though it was a busy day, she was patient and was very helpful and kept up a nice smile for everyone.
Sam Sasha Johnson
Very good customer service. Clean atmosphere. Wonderful experience
Vicki Lynn
Excellent service
sophia asquith
Raj was so polite and wonderful! Very fast and polite.
Rude service, they judge you on race.
I just wanted to post this here because I don't think it reflected accurately on the Skip app. I ordered a chicken sandwich and some cookies through the app with regular Italian bread. They didn't have any Italian bread so they upgraded me to herb and cheese for free and included an extra cookie and a note explaining the issue. It was honestly one of the best examples of customer service I've seen in years and I was touched with the effort put in.
Unfortunately, and I'm not happy to include this but it needs to be said, I am lactose intolerant so I ultimately received a sandwich that I couldn't eat and had to throw out and request a refund. In cases where food orders need to be changed I think that they will need to reach out to people to confirm these changes otherwise you risk invalidating the entire order.
I really do feel bad needing to point that out, I am being honest when I was really touched and impressed with the service provided and absolutely want to encourage they employees and management here to continue that level of effort and quality. For the effort alone I will absolutely order from here again and hope that this kind of issue won't crop up again in the future.
I mean this review more as reflection of their effort and potential then a critique of their products.
Please keep up the good work
The cookies were also great.
No hygiene , small portion
The worst experience ever.. I usually don't put reviews, but had a worst experience ever. As the staff was making faces while taking orders, And they don't have any tape or anything to pack the order for take out.. which is quiet bad.. My sandwich gets bad without a tape on it.. Complete waste of money..
Raj was very nice and efficient! All while doing the job with a smile on her face, thank you Raj
best subway!
Raj was so nice to us even though it was a busy day, she was patient and was very helpful and kept up a nice smile for everyone.
Very good customer service. Clean atmosphere. Wonderful experience
Excellent service
Raj was so polite and wonderful! Very fast and polite.
Restaurantji Recommends
Rajpreet did an amazing job making my vegetarian sub. She did exactly what I asked for and a MULTITASKER too. Thank you!
Awesome
Great service! Super clean place. Kirti was very nice
Outstanding service employees are always joyful and eager to assist. 👌
Rajpreet makes amazing sandwiches! She’s polite, cheerful, and super helpful. Great customer service with a smile – highly recommend!
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