To every critical response, you reply that you’ll take the criticism to improve the quality of the restaurant. I had ordered a Chicken Teryaki Bowl on doordash, which came with no chicken or teriyaki. This is been a common theme in your reviews for months now. We called to tell them and the man who answered was incredibly rude and unhelpful. I ended up wasting my money on mediocre food, which wasn’t even right to begin with. Don’t reply with some “we will improve future experiences”, because you obviously haven’t if people have been complaining about this issue for months.
Melody Vachon-Gregory
I love the freshii chain, but I have found the service slow at this location on multiple occasions. As a walk-in, I stood as the only person in line for awhile without the staff saying hello as they made a couple of online orders. The food is good though, the Berri Crunchii is my current favourite - I wish they didn't get rid of the market salad with pickled beets, that was an amazing salad.
Sukhman Preet
Just bought mezze delight bowl via Uber eats And it's filled with just the leaves there's no quinoa and sauce So bad 👎 It's just wastage of my 25 dollars So disappointing I am regular customer but nowadays their staff is not making good bowls just filling bowls with leaves only Not gonna buy anything from next time
Janet
Just bought a bowl and half a burrito. 35.00 later it was terrible ,I used to love this place not sure what's happened but it is not the same at all !
Dilpreet Randhawa
Very tasty food and atmosphere is very peacefull
Atmosphere: 5
Food: 5
Service: 5
Jonathan
It's just not the same since Rob and Janet don't own it anymore.
Atmosphere: 3
Food: 3
Service: 3
Jonathan Dufaure
Good food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Create Your Own Bowl
Jay
Just bought a spicy lemon grass soup with no veggies in it!! The dude was talking on the phone the whole time also. Never the type to complain but was looking forward to some nutrients and the amazing quality of freshii. I did not have this experience:(
Atmosphere: 3
Food: 1
Service: 1
Bojan Arsenovic
Portions are super small!!!!!!
Atmosphere: 3
Food: 2
Service: 2
Jacquie Rowe
Don’t go if you’re in a rush! We were there this evening and waited too long for what we ordered— Even watched him make an order for someone who ordered after us. Frustrating. Location requires 2 staff at all times, in my opinion.
We visited for the first time today and were pleased with everything- the food, the atmosphere, the service. I had my kids with me and my daughter wanted to change her salad all around, and the gentleman behind the counter was patient and helpful. The restaurant was larger than I was expcting, too, plenty of cozy places to sit. Will definitely visit here again as we are looking for healthier places to eat. Food quality was perfect.
Julia Razeau
Honestly one of my favourite places to eat. Food aside, no matter who is taking my order, their customer service is always upbeat and friendly. Above and beyond, guys!
Buffy
The guy filled my wrap with all rice hardly any meat or vegetables. It had no flavour and sooooo expensive here!!!
Sophie LeBlanc
Perfect
Diana Morris
Just wanted to know if you changed the size of your soups I ordered a soup and it was in a small bowl instead of the big container?
To every critical response, you reply that you’ll take the criticism to improve the quality of the restaurant. I had ordered a Chicken Teryaki Bowl on doordash, which came with no chicken or teriyaki. This is been a common theme in your reviews for months now. We called to tell them and the man who answered was incredibly rude and unhelpful. I ended up wasting my money on mediocre food, which wasn’t even right to begin with. Don’t reply with some “we will improve future experiences”, because you obviously haven’t if people have been complaining about this issue for months.
I love the freshii chain, but I have found the service slow at this location on multiple occasions. As a walk-in, I stood as the only person in line for awhile without the staff saying hello as they made a couple of online orders. The food is good though, the Berri Crunchii is my current favourite - I wish they didn't get rid of the market salad with pickled beets, that was an amazing salad.
Just bought mezze delight bowl via Uber eats
And it's filled with just the leaves there's no quinoa and sauce
So bad 👎
It's just wastage of my 25 dollars
So disappointing
I am regular customer but nowadays their staff is not making good bowls just filling bowls with leaves only
Not gonna buy anything from next time
Just bought a bowl and half a burrito. 35.00 later it was terrible ,I used to love this place not sure what's happened but it is not the same at all !
Very tasty food and atmosphere is very peacefull
Atmosphere: 5
Food: 5
Service: 5
It's just not the same since Rob and Janet don't own it anymore.
Atmosphere: 3
Food: 3
Service: 3
Good food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Create Your Own Bowl
Just bought a spicy lemon grass soup with no veggies in it!! The dude was talking on the phone the whole time also. Never the type to complain but was looking forward to some nutrients and the amazing quality of freshii. I did not have this experience:(
Atmosphere: 3
Food: 1
Service: 1
Portions are super small!!!!!!
Atmosphere: 3
Food: 2
Service: 2
Don’t go if you’re in a rush! We were there this evening and waited too long for what we ordered— Even watched him make an order for someone who ordered after us. Frustrating. Location requires 2 staff at all times, in my opinion.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
We visited for the first time today and were pleased with everything- the food, the atmosphere, the service. I had my kids with me and my daughter wanted to change her salad all around, and the gentleman behind the counter was patient and helpful. The restaurant was larger than I was expcting, too, plenty of cozy places to sit. Will definitely visit here again as we are looking for healthier places to eat. Food quality was perfect.
Honestly one of my favourite places to eat. Food aside, no matter who is taking my order, their customer service is always upbeat and friendly. Above and beyond, guys!
The guy filled my wrap with all rice hardly any meat or vegetables. It had no flavour and sooooo expensive here!!!
Perfect
Just wanted to know if you changed the size of your soups I ordered a soup and it was in a small bowl instead of the big container?
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