Went in for dinner. The lady taking our order was rude and kept swearing quietly. They were so busy worrying about the drive through that we waited about 20 minutes. They were out of lettuce, burger wrappers, Diet Coke and the 7-up tasted off couldn’t drink it. The food was cold. Nobody knew what they were doing. Worst meal ever My husband asked for a receipt and she wrote one out on a plain piece of paper what we ordered The place was so cold had to wear my coat We will not be back
Atmosphere: 1
Food: 1
Service: 1
Jennifer “Niftynnifer” Jennyfer
Was a busy night so the wait was long. That didn't bother us AT ALL. The waitress was absolutely amazing! The food was well presented and absolutely delicious. We were satisfied with our dinners. AAA+
My issues and the reason for only three stars: are how dirty our table was...it was caked on old dirt and sticky. It was very busy so I did not want to bother them or ask for a new table. My second issue was the bathroom was a full garbage which I didn't really want to complain about since they were packed and it wasn't a huge issue....But there was also a lady in one of the stalls smoking a cigarette! I did say something but no one went in to deal with it. Smokers please go outside! Have respect for other diners!
Atmosphere: 4
Food: 5
Service: 5
Hayden Thompson
love it!!! the food is always amazing! thier new doughnuts are amazing!!!! abbie is such a kind person and always brightens my mood when i go in, you will never see her without a smile on her face! will always go back
Atmosphere: 5
Food: 5
Service: 5
Brett Desautels
Pulled up, no line. Ordered some food and was told to pull around back to wait. Turns out to keep their line appearing small - they tell everyone to pull around back. No parking spots available to park in. After waiting 20 minutes for food, went in and asked what was going on - manager was overwhelmed. We ended up waiting a. It over 30 minutes in total.
Food was good, but they gotta knock it off with this hiding how long your line is nonsense - or at least be upfront with wait times. Had we known it was going to be 30+ minutes - we wouldn't have ordered.
Food: 5
Service: 1
Joe Wright
Very pleasant staff. Food was good. Tables were dirty so I told staff member and she came right out to clean all the tables that were empty. Very nice lady.
Atmosphere: 4
Food: 4
Service: 4
Cole Dixon
Abbie was so good, very sweet and helpful Ashton did amazing with my food
Great space
Atmosphere: 5
Food: 5
Service: 5
Brian Schnurr
Problems with their self serve drink machines cooling function and the cube maker has been plaguing this particular location over a year. Customer service on this particular visit was subpar (not friendly or accurate order and not accommodating). Food was well made but service was a little slow. Please invest in proper repairs or replace defective machines please.
Atmosphere: 3
Food: 3
Service: 1
Shirley Cook
This restaurant was our go-to for dinner every Friday night but stopped going a few years ago as burgers were ice cold week after week. We decided to give them another try this week, and again our burgers were ice cold. What’s up with that??? We want to support Canadian food chains but cold burgers are not enjoyable.
Milan Shah
⭐️10/10 experience, today we ordered a small order with Daniela at front. I usually don’t find such service at other Harvey’s store. They served food to the table. Made customizations as we needed. Thank you Daniela.
Atmosphere: 5
Food: 5
Service: 5
Valeri Carney
Good and service are good, the inside could be cleaner and the ice machine didn’t work last time I went inside. Drivethru is better
Very disappointing that I had to wait in a very long line of people ordering food at the Harvey’s (Owen Sound location) counter to pick up the food that I ordered and paid for through the mobile app!
Atmosphere: 1
Food: 3
Service: 1
David Fenton
Won't sell me patties, I just want to eat meat. Store smelled like urine. Dark trail of grease and garbage from the front door all the way to a grease bin and garbage bins outback. Will not return.
paul jones
Very slow service they missed the concept of fast food service. We order two burgers and a drink. The milkshake is in edible and by the time they got the other burger, the original burger we got was cold very dissatisfied. I understand why people don’t come here my friends don’t come here for this reason I thought maybe I’d give them the benefit of the doubt, but to my dismay my entire experience was negative unenjoyable
Lisa Kennedy
Food is always good and the staff is very friendly and efficient
Went in for dinner. The lady taking our order was rude and kept swearing quietly. They were so busy worrying about the drive through that we waited about 20 minutes. They were out of lettuce, burger wrappers, Diet Coke and the 7-up tasted off couldn’t drink it. The food was cold. Nobody knew what they were doing. Worst meal ever
My husband asked for a receipt and she wrote one out on a plain piece of paper what we ordered
The place was so cold had to wear my coat
We will not be back
Atmosphere: 1
Food: 1
Service: 1
Was a busy night so the wait was long. That didn't bother us AT ALL. The waitress was absolutely amazing! The food was well presented and absolutely delicious. We were satisfied with our dinners. AAA+
My issues and the reason for only three stars: are how dirty our table was...it was caked on old dirt and sticky. It was very busy so I did not want to bother them or ask for a new table. My second issue was the bathroom was a full garbage which I didn't really want to complain about since they were packed and it wasn't a huge issue....But there was also a lady in one of the stalls smoking a cigarette! I did say something but no one went in to deal with it.
Smokers please go outside! Have respect for other diners!
Atmosphere: 4
Food: 5
Service: 5
love it!!! the food is always amazing! thier new doughnuts are amazing!!!! abbie is such a kind person and always brightens my mood when i go in, you will never see her without a smile on her face! will always go back
Atmosphere: 5
Food: 5
Service: 5
Pulled up, no line. Ordered some food and was told to pull around back to wait. Turns out to keep their line appearing small - they tell everyone to pull around back. No parking spots available to park in. After waiting 20 minutes for food, went in and asked what was going on - manager was overwhelmed. We ended up waiting a. It over 30 minutes in total.
Food was good, but they gotta knock it off with this hiding how long your line is nonsense - or at least be upfront with wait times. Had we known it was going to be 30+ minutes - we wouldn't have ordered.
Food: 5
Service: 1
Very pleasant staff. Food was good. Tables were dirty so I told staff member and she came right out to clean all the tables that were empty. Very nice lady.
Atmosphere: 4
Food: 4
Service: 4
Abbie was so good, very sweet and helpful
Ashton did amazing with my food
Great space
Atmosphere: 5
Food: 5
Service: 5
Problems with their self serve drink machines cooling function and the cube maker has been plaguing this particular location over a year. Customer service on this particular visit was subpar (not friendly or accurate order and not accommodating). Food was well made but service was a little slow. Please invest in proper repairs or replace defective machines please.
Atmosphere: 3
Food: 3
Service: 1
This restaurant was our go-to for dinner every Friday night but stopped going a few years ago as burgers were ice cold week after week. We decided to give them another try this week, and again our burgers were ice cold. What’s up with that??? We want to support Canadian food chains but cold burgers are not enjoyable.
⭐️10/10 experience, today we ordered a small order with Daniela at front. I usually don’t find such service at other Harvey’s store. They served food to the table. Made customizations as we needed. Thank you Daniela.
Atmosphere: 5
Food: 5
Service: 5
Good and service are good, the inside could be cleaner and the ice machine didn’t work last time I went inside. Drivethru is better
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Hamburger tasted off
Atmosphere: 3
Food: 3
Service: 4
Very disappointing that I had to wait in a very long line of people ordering food at the Harvey’s (Owen Sound location) counter to pick up the food that I ordered and paid for through the mobile app!
Atmosphere: 1
Food: 3
Service: 1
Won't sell me patties, I just want to eat meat. Store smelled like urine. Dark trail of grease and garbage from the front door all the way to a grease bin and garbage bins outback. Will not return.
Very slow service they missed the concept of fast food service. We order two burgers and a drink. The milkshake is in edible and by the time they got the other burger, the original burger we got was cold very dissatisfied. I understand why people don’t come here my friends don’t come here for this reason I thought maybe I’d give them the benefit of the doubt, but to my dismay my entire experience was negative unenjoyable
Food is always good and the staff is very friendly and efficient
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