Subway
1565 16th St E RR 1, Owen Sound
(548) 877-0638
Recent Reviews
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Good service with tasty food.
Atmosphere: 5
Food: 5
Service: 5
Pooja was great!
Atmosphere: 5
Food: 5
Service: 5
Ordered soup through the app, but the store didn’t have it. They said they couldn’t refund me in-store and told me to use the app, which has no refund option. They also don’t answer the phone. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
I had a black Forest ham with shredded cheese, lettuce, sliced cucumber, thinly sliced red onions, pickles, yellow mustard and mayo on a lightly toasted Italian herbs and cheese 12 inch sub. They didn't have any just plain Italian white subs available so I had to get the Italian herbs and cheese.
Atmosphere: 4
Food: 4
Service: 4
Where is small quantity?
Atmosphere: 2
Food: 3
Service: 1
paid full amount got half of it.
Missing side items & without cutlery.
Pick up the 4th call
Food: 1
Service: 1
Excellent staff service and quick.
Atmosphere: 5
Food: 5
Service: 5
Terrible experience at this Subway. I asked to have my sandwich grilled, which I do at other locations all the time without a single issue. A brown guy refused and gave me the excuse of “too many toppings,” which simply wasn’t true. My sandwich had a normal amount, nothing excessive at all.
This shows either laziness or a complete lack of customer care. Other Subways manage the exact same request easily, so why can’t this location? Instead of trying to accommodate a paying customer, the staff chose to argue and dismiss my request.
If this is how they treat customers over something so simple, I can only imagine how little effort goes into the rest of their service. I will not be coming back, and I wouldn’t recommend this location to anyone who expects basic professionalism or consistency from Subway. If there were an option for 0 or negative stars, this location would definitely deserve it because of that attitude guy.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service don’t know to make deal with customer.
Atmosphere: 1
Food: 1
Service: 1
Flies everywhere, disgusting place. Flies on the subs they were making. Bearded staff had no hairnets, we wanted to sit but the only tables that were clean were taken (2)
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Conor is the best sandwich artist. 👍🏻
Don’t know how make sub
Atmosphere: 1
Food: 1
Service: 1
Too expensive and cut back on food amounts.
Very hard working staff, dhrumit (I'm sure I spelled that wrong) was very kind
I purchased three subs 16 march 2025 for take out lunch . Getting them home to the family 30min away. When we opened all three the bread was hard and stale we couldnt eat. Ask to feel the sub bread when purchasing. Very dissapointed to say the least. I know this subway can do better then this.
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